Hotell nära Phantasea Tropical Botanical Garden

“I am not one who is big on leaving reviews, but this place merits a review. Great, well maintained, locally owned, boutique place to stay. Is it a "5 star hotel". No. But it has all the amenities a traveler needs. The vibe is great, Chase and Lyndsey are fantastic hosts and the location is great. Chase and Lyndsey are warm, caring and go out of their way to give you the best experience for your stay. The property is a lovely garden labyrinth. The rooms are basic, but clean, quiet,...

“Excellent location, cute boutique hotel. Easily walk to local attractions and restaurants. Staff was very friendly!”

“Always the perfect place to stay”

“What a tropical paradise! We were blown away by Hideaway! If you are looking for a private, family or couple getaway, this is the best place around! The simplicity might be a little less than what some want, but the stay met every one of our needs. The environment was beautiful and the beach was our favorite on the island! Little touches everywhere were not overlooked by my family. ”

“The staffs were very welcoming, breakfast was wonderful I would definitely stay at this same hotel when i visit again.”

“It was a last minute booking and the team went above and beyond to not only accommodate me but assist with any requests I had. Cute boutique hotel with amazing views and attentive staff. ”

“It rained the day we arrived and when we got there, the whole kitchen and living room were flooded and the rug was soaked for the whole 7 day trip so the whole house stunk of mildew the entire trip. We woke up sick every morning from breathing in the nasty air all night. I dont know if someone left the front door open allowing the rain water to come in during the storm but we would’ve enjoyed our trip better if we didn’t get sick every time we were in the house. There is also no laundry soap or...

“Clean room but you have buy your own coffee the bar was great and air conditioning get really cold great,staff was very helpful ”

“Stayed with friends in a two bedroom suite. Customer service was excellent, very quick and efficient. Bartender was pleasant as well, very beautiful scenery as well. I will definitely stay again.”

“Breakfast was always fresh during my stay, and the staff was helpful and friendly. However, one thing left me disappointed. I had booked this trip for my honeymoon, but on the day I was supposed to fly out, the airline canceled all flights to St. Thomas. I called the hotel and spoke with someone at the front desk, who transferred me to the manager. I hoped they could offer some kind of accommodation or flexibility given the situation, but they didn’t. They said that because the room was held for...

“The space itself is beautiful and the view is amazing however- thereis a washer and dryer on the photos but no washer and dryer in the actual room or on the property, there is a television in the room however upon my children turning it on, it was completely broken-displaying a white screen with a huge black splotch and lines and there were stains on our bedsheets, in both bedrooms and on a pillowcase. Communication with the property owners was fast and reliable. We notified them of the stains...

“We just loved our stay at this place, the owners took so well care of us, we love this place and will come back”

“Check in was an ordeal took forever Room was large and had great views at the front Easy parking and great positioning ”

“Todo estuvo muy bien! Aunque recomiendo un poco más de mantenimiento y luz en el área de la piscina y la piscina! Gracias!”

“First of all this is not a 24/7 hands on place at all. The front desk only works from 8am to 10 pm. So if you have anything that you need you won't get it. If the pipe burst, need towels, light bulb you won't be able to get anything ontil that time. So emergency around that time isn't available. Outside my room iheard a loud bang. It was glass that was broken by whom I don't know I was too scared to go and find out. That happened the 2nd night. They need to make that gate higher anyone can...

“The view is incredible. That is the last of my compliments. Hot water ran out after about 6 minutes. The power on the island went out almost every night which is terrible for someone who has to use a CPAP to sleep. It seemed as though all of the units around us had generators. If we had one it was never brought to our attention. We had no way to exit the compound because the gate would only open from the outside. This could be an issue if there is an emergency and you can't get out. We...

“So nice being right on the beach. We didn’t mind being by the airport at all, the noise wasn’t bad and we kinda liked watching the planes. We even walked from airport to the hotel and it was a very easy walk. Third floor room was perfect to sit out and see the view. Front desk staff was friendly and helpful, especially with getting taxis. ”