Hotell nära Phoenix Children's Hospital

“I hesitated on posting this because I wanted to resolve privately, but the hotel has been unresponsive to both email and phone call. Our stay was awesome up until Friday. The people who work there are great, the breakfast was good, the amenities like free drinks, the room etc., all were enjoyed. Our issue came the last night when the hotel was evacuated for a CO2 leak. I understand the difficult position the staff was put in, with the leak more than likely being out of their control and really...

“Downtown and walking distance from a lot of restaurants. Staff was courteous and helpful. Clean rooms and restroom.”

“Stay was great here. Staff was super friendly.”

“Very unhappy”

“Nice place but the room wasn’t clean when we came, there were crumbs on the couch and hair on the bed. My husband stepped on glass in the hallway. Weed smoke was also just constantly stinking up the room from the other unit, not the owners fault but an inconvenience. Other than the lack of cleanliness I would say it’s a nice stay, just expect a cleaner place when we’re paying for the cleaning fee and giving a 200 dollar deposit plus the room. ”

“Check in was easy. Host communication was great. Studio was very clean. Dedicated parking spot for the unit was an added bonus. Overall, fantastic stay. Would not hesitate to stay again if in the area. Thanks Vince!”

“Pool is akways dirty , I never see anyone cleaning the pool.”

“Do not stay here if you want a clean or safe location. I checked out not even 30 mins after arriving because I did not want to subject my family in staying here nor did I feel comfortable leaving my stuff here for 2 nights without getting my room or car broken into. The check in receptionist was nice and friendly despite being very busy, that was the only positive experience. Everything else went down hill fast. Property: Dog crap through out the complex. One elevator did not work which...

“Amenities were great and mattress was good”

“It was like having our own little apartment! So fun and so pretty. ”

“The front desk lady was so sweet and the breakfast wasn’t bad for hotel breakfast. :)”

“From the moment you drive up to The Hermosa Inn it feels like a movie -- the entrance is utterly beautiful, charming and welcoming. Check in is seamless and personalized. The casita is gorgeous with so many detailed touches which makes the whole stay feel luxurious. Love the pool and we enjoyed the food, excellent wine and cocktail menu at Lon's. If contemplating staying, just do it. Hope to be back. ”

“I paid for a room in Phoenix and soon learned there was no Air Condition. Expedia did nothing to resolve the issue. Getting Expedia customer service is like finding a needle in a haystack. Additionally Cambria did nothing to address the issue and to date have not responded. ”

“Comfortable hotel in central Phoenix. Will definitely come back.”