Hotell i Piedras

“Todo muy bien ”

“Hotel was good, staff was very nice and helpful. But online it says all inclusive and it’s not, you have to pay an additional fee for it to be all inclusive.”

“Not sure if there was a vending machine, ice maker or microwave. It would be great to have some kind of food when it is late at night. Not sure if they have a kitchen where they could be a microwave and ice maker. I did not ask for these, but also there were no sign of them having them. There is only one electrical outlet, so a power cord would be helpful. Other than that, it is a beautiful place with nice, beautiful rooms. I would definitely stay in this place again. I definitely recommend...

“you need a elevator, for handy cap person,and a breakfast station.”

“It was very clean and calm the pool was amazing”

“Buen sitio y limpio”

“Poot and parking is not safe.”

“Great staff. Facilities were as expected and what we needed”

“No supe como jugar en el casino, pero todo me gusto”

“If you’re going looking to take some rest this is not the place. Everything else was fine.”

“Bad customer service (horrible, it’s through a phone line and no one is near the hotel). . TV controller didn’t worked. Very difficult to understand how to get to the lobby. Place is not secured, any guest can lock the lobby from the inside and you will remain outside until someone comes out. I clearly hear the room outside. The fridges are shared with the whole hotel. ”

“Room was ok if you like cold showers as there was no hot water … I notified hotel as soon as I noticed and they said there was no isssues before I checked in …staying for two nights so I asked for one back to find another hotel and they declined . Said they would send maintenance out … maintenance never came and I kept saying no hot water … I saw cleaning lady and asked her to show me if I’m doing something wrong and she said previous guests have complained and nothings been done about it’s, so...

“The best part of this hotel was the bathroom it was very clean. Everything else is left to be desired. ”

“Limpieza está muy por debajo de lo esperado, sábanas sucias, piso sucio”

“Property needs maintenance. There is a laundry mat across the street which was an absolute life savor. We decided to wash the sheets and quilt, looked like it was used and not changed from last guest. There is a lobby that is general use for the occupants but not inside the room as listed. It’s a one stop deal and it did its purpose overall. Bring your own everything as the toiletries are very limited. Last but not least it’s right next to a funeral home. Enjoy!”