Hotell nära Pinery Glen Park

“Great room, renovated and well sized. The rest is just ok”

“Consistently excellent. We have stayed here before.”

“Very clean room and helpful staff”

“I will reiterate the fact that there’s cracked tile in the elevator and it’s been there for a while. You can tell and that it hasn’t been taken care of is wrong, especially when you have customers coming in and looking at that I mean LVT is the way to go not tile floor, so I’m sure something was dumped on the floor and broke it, but you can tell it’s been there for a long time and they haven’t taken care of it. The other problem I had was I wanted a king bed but there was none available so we...

“Breakfast options were limited and remain the same each day. No peanut butter, hot cocoa mix, english muffins or bagels. Bread and mini cupcakes were blah, low quality.”

“The room is pathetic…stains on the bed spread, floors dirty…and the bathroom wasn’t very clean…the room looks really worn down and well my advice is go somewhere else”

“This was the location we needed near where we needed to be.”

“Air conditioning great”

“Huvudkritiken är att vi fick ett nochalant och trubbigt mottagande av killen i receptionen.”

“Very clean, very secure quiet a few amenities could be fixed or added overall loved it”

“Our first impression walking into the hotel was very good. The hotel staff was very nice and got us our room quickly. Once we got to the room, our sheets had some stains but they looked clean. The mattresses were not the worst, but not the best, could have been a little more comfortable. Not sure if our beds were missing blankets, but all we had was 2 thin sheets and the top one was scratchy. Breakfast was good, a lot of variety to choose from. The pool had a TON of chlorine which created...

“The front desk clerk was awful. She had an attitude to begin with. She told me that I needed to put $480 hold I said all it said all I needed to pay was $9 at the hotel check in. Then she rambles super fast about Breakfast and dinner and what's around. She just pointed which way to go and was like go down the hall make a left then right then go half way down I'm looking at her like lady I don't live here I'm new to this facility and she just rambled off a list of instructions and information. No...

“Sercas de las albercas muy bonito”

“Should really inform your customers that there is a cost for a really crappy breakfast. I’ve had better at a super eight for free.”

“Upon arrival, the staff encountered system issues that hindered room access due to problems activating keys. I was patient, recognizing that such technical difficulties can occur. However, later that evening, I observed the same staff delivering detailed instructions and a gift bag to another guest. In contrast, when I experienced difficulties, I received no acknowledgment or offer of hospitality. As a loyal Hyatt customer, I have come to expect better service. Unfortunately, this visit did not...

“Overall, the property was nice and I would certainly return again. The pool was very lackluster, but I wasn’t staying there for the pool so that is minuscule. The staff was very friendly for check-in and check out. I can’t speak on behalf of their breakfast because the first morning I met family for breakfast and the following morning I had to leave so early that I didn’t get a chance to give it a try but the first morning it smelled really good.”

“Every amenity was closed (pool, hot tub and restaurant) which was the only reason for staying at this hotel! When we got to the room the blinds were falling off and the there wasnt any toilet paper, the TV won't allow Netflix or any other streaming service even once connected to the internet and when the front desk was asked they said that I would need a laptop and they dont know why but the tvs have never worked! This hotel was a waste of money and I will never be back!”

“Poor customer service on graveyard shift, Us & our granddaughter arrived late 1045pm, had to leave at 4am for long ride ahead, room was ok except for one important thing, it had No towels or washcloths, I went to the front desk-now the 3rd shift, asked for towels, he barely moved 2 feet & looked in laundry behind desk & said we have none, this was bullcrap, no apologies & manager not in til' 8am, what lousy customer service this was, after I upgraded from 1 king to 2 queen size, I bet there was...