Hotell nära Puerta de San Juan

“Beautiful, unique place; very clean; in a fantastic location in the heart of Old San Juan, adjacent to Fort Cristobal; restaurants nearby; 24 hour desk; cute library; excellent rooftop area with views. The negatives were: our room wasn’t ready at the 4 pm check in time so we had to wait; the next day housekeeping didn’t leave a bath mat towel or wash cloths. We didn’t notice until about to shower. We asked at the desk and they said it would be sent right up and never arrived. Our room was nice...

“Excellent location ! Shuttle bus is free to breaches and old San Juan. Front desk staff great upon check and offering many recommendations … the drawback is no fridge or microwave in room and the TV channel selection is terrible / very limited. ”

“Clean and new. Not much for amenities ”

“A beautiful boutique hotel with a superb location. Highly recommended, especially great for couples.”

“Great experience, clean, well located and friendly”

“Habitacion muy pequeña para el costo”

“Bra område, rent rum. Stor skön säng. Enkelt checka in. Enkel men god frukost. ”

“This hotel is an amazing little gem in the heart of Condado. The room was spotless, beautifully decorated, and had excellent air conditioning. There are coffee shops and restaurants close by. ”

“Everything was wonderful! ”

“I'm selfishly hesitant to write this review due to hotel size and availability; would like the hotel to stay the same and not deteriorate from overuse. Hotel is in a great location, lobby and room decor beautiful. Atmosphere great. Mattresses not great. Hot water comes and goes. If they fix this great, but if they don't, the hotel would still be my first choice whenever I'm in PR. Love it. I'm a General Manager of a large hotel and appreciate the thought and effort taken by hotel owner and staff...

“Very hard to contact. Very slow responses. Never make over to the phone call. Very unsupportive stuff. There are so many other hotels in San Juan with good customer service. Hyatt Place is definitely not the one you are looking for.”

“Buen servicio”

“Our preferred Marriott Bonvoy status with early checkin turned out to be a nightmare. Tired and hungry from travel all we wanted was to check in and they were behind by hours. We were not able to check in until 4:30. Not very happy to start our trip.”

“Clean room”

“Bra hotell med närhet till det mesta.”

“Guest house for active people, near to the beach and an activity parc. Good”