Estimado Aristos,Apreciamos que haya dedicado parte de su tiempo a publicar esta reseña. Sentimos mucho el escenario que menciona y el malentendido ocasionado.Respecto a nuestro servicio, tomamos buena nota de las oportunidades de mejora que su comentario nos ofrece. Permítanos mencionar que nos sorprende su observación y lamentamos que la profesionalidad de nuestros equipos le haya transmitido una impresión errónea, pues en Desire Resorts, el ofrecer un excelente servicio a todos nuestros huéspedes, sin excepción, es lo que nos motiva y guía nuestro día a día. Constantemente nuestro equipo se esfuerza por brindar a nuestros huéspedes las mejores experiencias, de la mano de un servicio amable, cálido y oportuno en todo momento. Le agradecemos por informarnos sobre sus inquietudes y nos disculpamos de antemano por no hacerlo sentir como el huésped tan especial que es para nosotros. Tenga la seguridad de que se ha abordado toda la información que ha planteado y de que se han tomado las medidas correctivas adecuadas.Deseamos que haya disfrutado de un buen viaje de regreso a casa y deseamos, sinceramente, tener la oportunidad de volverlo a saludar en un futuro no lejano.¡Saludos!

Estimado Luis,Gracias por tomarse el tiempo para calificar su experiencia en Desire Pearl. ¡Todos esperamos su pronto regreso! ¡Saludos!

Dear Mahire,What a joy to know that your vacation with us has been great! I am sure that this will not be the last time we will have the pleasure of receiving you. I wish you a safe trip back home and a big hug from all of us in the Desire Pearl family. Best regards!

Dear Roula,First of all, I would like to send you, on behalf of all the team, my sincerest appreciation for choosing to stay with us, and more importantly, for your comments regarding your stay.We are so sorry about your unfortunate impression and experience, but thank you for letting us know your comments. We really appreciate it and it help us grow and improve since it is one of our main goals.We hope to have the pleasure of serving you again as a client of our chain and our Hotel, trusting to meet your expectations in the future.Kind regards!

Dear Shannon,First of all, I would like to send you, on behalf of all the team, my sincerest appreciation for choosing to stay with us, and more importantly, for your comments regarding your stay.We are so sorry about your unfortunate impression and experience, but thank you for letting us know your comments. We really appreciate it and it help us grow and improve since it is one of our main goals.We hope to have the pleasure of serving you again as a client of our chain and our Hotel, trusting to meet your expectations in the future.Kind regards!

Dear Al,First of all, I would like to send you, on behalf of all the team, my sincerest appreciation for choosing to stay with us, and more importantly, for your comments regarding your stay.We are so sorry about your unfortunate impression and experience, but thank you for letting us know your comments. We really appreciate it and it help us grow and improve since it is one of our main goals.We hope to have the pleasure of serving you again as a client of our chain and our Hotel, trusting to meet your expectations in the future.Kind regards!

Estimado Jose,Le agradezco el tiempo que se ha tomado en calificar su experiencia. Nos encantaría saber mas de esta ¿podría compartirnos por mensaje directo su feedback?Saludos!

Dear Ernest,Thank you for taking the time to rate your experience at Desire Pearl. We all look forward to your soon return! Greetings!

Dear Brad,Thank you for allowing us to pamper you with an excellent experience at Desire Pearl.It has been a pleasure to welcome you and we will be eternally grateful for your help in sharing your holiday experience with other readers.We are very happy to know that you notice the teamwork of our outstanding staff.We really hope to see you again at our hotel in the future, to pamper you and let you enjoy a new fantastic experience full of Desire moments. Best regards!

Dear Glenn,Thank you for taking the time to rate your experience at Desire Pearl. We all look forward to your soon return! Greetings!

Dear Brian,Thank you for taking the time to rate your experience at Desire Pearl. We all look forward to your soon return! Greetings!

Dear Scott,Thank you very much for sharing your comments. It has been a pleasure to serve you and we hope to see you again soon.The whole Desire family awaits your soon return to our paradise so that you can relive another fantastic experience. Warm regards!

Dear Molly,Thank you for taking the time to rate your experience at Desire Pearl. We all look forward to your soon return! Greetings!

Dear Keith,Thank you for allowing us to pamper you with an excellent experience at Desire Pearl.It has been a pleasure to welcome you and we will be eternally grateful for your help in sharing your holiday experience with other readers.We are very happy to know that you notice the teamwork of our outstanding staff.We really hope to see you again at our hotel in the future, to pamper you and let you enjoy a new fantastic experience full of Desire moments.Best regards!

Dear Sara,Thank you very much for sharing your comments. It has been a pleasure to serve you and we hope to see you again soon.The whole Desire family awaits your soon return to our paradise so that you can relive another fantastic experience.Warm regards!

Dear Mark,Thank you very much for sharing your comments. It has been a pleasure to serve you and we hope to see you again soon.The whole Desire family awaits your soon return to our paradise so that you can relive another fantastic experience. Warm regards!

Dear lftikhar,First and foremost, thank you for selecting Desire Pearl for your recent holidays.Everyone in this great team works very hard to exceed our guest’s expectations and we are very sad to learn that your stay with us was not completely satisfied.If your vacation plans point towards Riviera Maya, it will be a great pleasure to host you again and offer you a much better experience.Kind regards!

Dear Sabino,Thank you for allowing us to pamper you with an excellent experience at Desire Pearl.It has been a pleasure to welcome you and we will be eternally grateful for your help in sharing your holiday experience with other readers.We are very happy to know that you notice the teamwork of our outstanding staff.We really hope to see you again at our hotel in the future, to pamper you and let you enjoy a new fantastic experience full of Desire moments. Best regards!

Dear Krzysztof,Thank you very much for sharing your comments. It has been a pleasure to serve you and we hope to see you again soon.The whole Desire family awaits your soon return to our paradise so that you can relive another fantastic experience.Warm regards!

Dear Robert,Thank you very much for sharing your comments. It has been a pleasure to serve you and we hope to see you again soon.The whole Desire family awaits your soon return to our paradise so that you can relive another fantastic experience.Warm regards!

Dear Denis,Thank you for taking the time to rate your experience at Desire Pearl. We all look forward to your soon return! Greetings!

Dear Karen,,First of all, I would like to send you, on behalf of all the team, my sincerest appreciation for choosing to stay with us, and more importantly, for your comments regarding your stay.We are so sorry about your unfortunate impression and experience, but thank you for letting us know your comments. We really appreciate it and it help us grow and improve since it is one of our main goals.We hope to have the pleasure of serving you again as a client of our chain and our Hotel, trusting to meet your expectations in the future.Kind regards!

Dear Nicole,First of all, I would like to send you, on behalf of all the team, my sincerest appreciation for choosing to stay with us, and more importantly, for your comments regarding your stay.We are so sorry about your unfortunate impression and experience, but thank you for letting us know your comments. We really appreciate it and it help us grow and improve since it is one of our main goals.We hope to have the pleasure of serving you again as a client of our chain and our Hotel, trusting to meet your expectations in the future.Kind regards!

Dear Jesse,Thank you very much for sharing your comments. It has been a pleasure to serve you and we hope to see you again soon.The whole Desire family awaits your return to our paradise so that you can relive another fantastic experience. Warm regards!

Dear John,First of all, we would like to thank you for your recent stay at Desire Pearl and for taking the time to share this review with the community.We are very happy to know that our colleagues were able to make your stay a relaxing and unforgettable experience thanks to the excellent service provided.We take into account your suggestions and observations, which will be taken to the corresponding departments for evaluation and improvements.We look forward to welcoming you again and having another opportunity to pamper you with our attentive service creating another unforgettable experience.Best regards!

Dear Saulius,Thank you for taking the time to rate your experience at Desire Pearl. We all look forward to your soon return! Greetings!

Dear Elizabeth,Thank you very much for sharing your comments. It has been a pleasure to serve you and we hope to see you again soon.The whole Desire family awaits your soon return to our paradise so that you can relive another fantastic experience.Warm regards!

Dear Judy,Thank you very much for sharing your comments. It has been a pleasure to serve you and we hope to see you again soon.The whole Desire family awaits your return to our paradise so that you can relive another fantastic experience. Warm regards!

Dear Guest,Thank you for taking the time to rate your experience at Desire Pearl. We all look forward to your soon return! Greetings!

Dear Brian,Thank you for taking the time to rate your experience at Desire Pearl. We all look forward to your soon return!Greetings!

Dear Beatriz,Thank you for allowing us to pamper you with an excellent experience at Desire Pearl.It has been a pleasure to welcome you and we will be eternally grateful for your help in sharing your holiday experience with other readers.We are very happy to know that you notice the teamwork of our outstanding staff.We really hope to see you again at our hotel in the future, to pamper you and let you enjoy a new fantastic experience full of Desire moments.Best regards!

Dear Michael,First and foremost, thank you for selecting Desire Pearl for your recent holidays.We are disappointed to hear about your experience of staying at our hotel and it is certainly not the kind of impression we would like you to take away. Our team takes a lot of pride in making each guest’s experience as pleasant as possible and your feedback is very much appreciated for us to improve and do better.We would like to sincerely apologize for the drop in service experienced, will definitely relay this back to the relevant departments for their perusal.Our team and managers at Desire Pearl look forward to having the opportunity to serve you one more time and regain your trust in our chain.Cordially,

Dear Kerri,Thank you for taking the time to rate your experience at Desire Pearl. We all look forward to your soon return!Greetings!

Dear Britney,Thank you very much for sharing your comments. It has been a pleasure to serve you and we hope to see you again soon.The whole Desire family awaits your soon return to our paradise so that you can relive another fantastic experience.Warm regards!

Dear Paul,Thank you for allowing us to pamper you with an excellent experience at Desire Pearl.It has been a pleasure to welcome you and we will be eternally grateful for your help in sharing your holiday experience with other readers.We are very happy to know that you notice the teamwork of our outstanding staff.We really hope to see you again at our hotel in the future, to pamper you and let you enjoy a new fantastic experience full of Desire moments.Best regards!

Dear Robert,We appreciate that you have selected Desire Pearl for your recent vacation.We are very pleased to receive your comments that summarize in a few words all the effort that we dedicate every day to ensure that our clients have an excellent memory of their vacations.It is a pleasure to know that you have enjoyed the different services we offer, but above all we appreciate that you recognize the talent and genuine kindness of our people, and rest assured that whenever you visit us, we will seek to exceed your expectations and provide you with an extraordinary vacation.Warm regards!

Dear Miguel,Thank you very much for sharing your comments, it was an honor having you.In the same way, thank you for highlighting the qualities that made your stay unforgettable. We are glad that you enjoyed the facilities we offer.Rest assured that we are working diligently to maintain our high standards and definitely improve the aspects that require attention.It has been a pleasure to serve you and we hope to see you again soon.Warm regards!

Dear Jerry,Thank you very much for sharing your comments, it was an honor having you.In the same way, thank you for highlighting the qualities that made your stay unforgettable. We are glad that you enjoyed the facilities we offer.Rest assured that we are working diligently to maintain our high standards and definitely improve the aspects that require attention.It has been a pleasure to serve you and we hope to see you again soon.Warm regards!

Dear Gabriel,Thank you for taking the time to rate your experience at Desire Pearl.We hope to have you back with us very soon and enjoy a totally Desire experience again!Best regards!

Dear Istvan,Thank you for giving us the highest rating. We hope to have you back with us very soon! Kind regards!

Dear Kerri,Thank you for giving us the highest score. We hope to have you back with us very soon!Kind regards!

Dear Richard,Thank you for allowing us to pamper you with an excellent experience at Desire Pearl.It has been a pleasure to welcome you and we will be eternally grateful for your help in sharing your holiday experience with other readers.We are very happy to know that you notice the teamwork of our outstanding staff.We really hope to see you again at our hotel in the future, to pamper you and let you enjoy a new fantastic experience full of Majestic moments.Kind regards!

Dear Amanda,Thank you for taking the time to rate your experience. We hope to have you back very soon!Kind regards!

Dear Holly,Thank you for giving us the highest rating.We hope to have the opportunity to serve you again in the near future.Warm regards!

Dear Jim,Feedbacks as positive as yours about our Desire Pearl, confirm that we are working in the right direction so that all our guests enjoy a perfect stay in the best Desire style and return home fully satisfied.Once again, thank you for your time and the trust placed in our chain and see you very soon.Kind regards!

Dear Amy,Thanks for sharing your experience.We hope to have you back very soon at Desire Pearl.Receive a greeting from all the staff.

Dear Amy,We thank you for choosing Desire Pearl as your dream vacation destination.It fills us with emotion to know that we have been able to provide you with an unforgettable stay thanks to the unbeatable days that we offer you. We know that our staff does everything possible to meet the expectations of our guests and with their words we can confirm it.We look forward to welcoming you to our property very soon.Kind regards!

Dear Victoria,Thank you for giving us the highest rating.We hope to serve you again in the future.Best regards!