Hotell i Puerto Morelos

“La atención excelente! Todos los colaboradores muy atentos y amables. Mención especial a Pablo en el SPA, servicio excepcional! ”

“The hotelrooms are really old. We had so many issues with our room so they got a new one. First night the AC was so cold and could not change the temperature (talking about a temperature around 15 c). Next day the toilet was flooded with water coming from the ceiling. Third day at the new room the AC was not working at all. Food was generally good, breakfast one of the best I ever had. The French restaurant and the lobster house were both excellent. Avoid Flavour market (Spanish), worst paella...

“Great resort and amazing food”

“Very clean resort, staff was wonderful, food was delicious, environment was serene and relaxing. Truly felt like paradise!”

“The resort is fabulous, staff really friendly and helpful. The lack of beach area was a disappointment, but the many pool areas were great. Entertainment around the pools was great. Room well maintained. In the kitchen area, food was great and plentiful. An issue with the toaster was frustrating. Bread had to be put through the toaster a number of times.”

“Sota was very pretty has their own cenote. Staff was very friendly and accommodating. Rooms are very clean and very nice. Derrick the chef was excellent. ”

“Overall a good place for 1 night for a reasonable price! We arrived late from Europe and needed a place to sleep before continuing our journey. We were a bit hungry and there was nothing to eat. We did understand that the kitchen was gonna be closed, but some snacks would have been nice to be able to have, for example crisps or nuts. The garden was very nicely decorated, the breakfast was nice, staff was friendly. Spacious room, smelled a bit damp and moldy though. Located next to noisy...

“Allt var toppen! Trevlig personal, välstädat, och utsikten var oslagbar! Vi ville inte lämna rummet”

“Todo estuvo increíble, la comida deliciosa, definitivamente el chef ama su trabajó, todos super amables. Las burbujas super limpias, y se duerme delicioso 10 de 10, una experiencia que recomiendo ampliamente.”

“Es un lugar mágico, dormir bajo la luz de las estrellas y el sonido nocturno de la selva es algo difícil de describir, lo mejor es vivirlo. La atención por parte del personal es excelente.”

“Everything is amazing in this resort, all you need in one place, the spa is the best! All people are super kind, friendly and professional. ”

“Great hotel, lonely located, empty, no activity by the evenings :( Great service, very expensive food and drinks. Tasty food. You should get all inclusive. Big plus that your allowed to make some food in the room with microwave and big fridge. Very hard beds :( Nice beautiful beach”

“Absolutely outstanding, next-level service. Victor Garcia, our Expedia representative, was truly exceptional and made all the difference in turning a great trip into an unforgettable one. His level of care, attention to detail, and genuine hospitality went far beyond anything we’ve ever experienced. He anticipated our needs before we even knew we had them and was always one step ahead. From securing many dinner reservations with ease to completely making up for a disappointing restaurant...

“Great for families ”

“Staff were great. Rooms were spotless. Food was great.”

“Imponerande hotell med stora och fina rum (vi hade pool view). Fantastisk service av tillmötesgående personal som månade om att just vi hade det bra och fick våra behov uppfyllda! Helt underbara frukostbufféer, bra mat i restaurangerna men vi saknade hetta och kryddor i maten. Stort och fint hotell med ett flertal barer med fina drinkar, välskött trädgård och massor av rolig aktiviteter såväl på dagarna som på kvällarna av entusiasmerande och kunnig eventpersonal och skickliga artister! Minus...

“We stayed here with two families with 4 kids under 10 for two nights.They had so much for them to do. A pool, bounce houses, a trampoline, electric cars, a campfire, and they even got to play with the resident bunny, ducks, and chickens. The staff was also extremely kind and helpful making the kids food to order throughout the day and always finding things to entertain them. We didn't have our own car, but they happily drove us to local cenotes and even helped pick up a friend who needed a ride...

“Vi har rest en hel del genom åren, men detta var utan tvekan vår bästa hotellupplevelse hittills. Fantastisk personal och från första stunden vi klev in på hotellet kände vi oss så omhändertagna och välkomna. Otroligt bra all inclusive och roliga aktiviteter som anordnas dagligen för både vuxna och bra. Vår son blev sjuk under resan och hotellet kunde anordna att såväl läkare kom till hotellet och att mediciner budades över från apoteket inom 20 minuter. Helt otrolig service! Vi längtar efter...

“We had a great time! It was a girls' trip for the family, and the resort had all the amenities we needed. The beach was very well kept, no sign of all the seaweed others were talking about. Our rooms were well-maintained and cleaned. The service was incredible! Gustavo at the swim-up bar and Antonio by the beach were so friendly and accommodating. The app was very helpful for making reservations and scheduling many events and activities. The nightly shows were so impressive, especially the...