Bar vid poolen

Recensioner av Ocean Coral & Turquesa All Inclusive

4.5 out of 5
Ocean Coral & Turquesa All Inclusive
Super manzana 12, Lote 1-05, Puerto Morelos, QROO

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 667 av 1539 recensioner" "
8 - Bra i betyg. 416 av 1539 recensioner" "
6 - Okej i betyg. 233 av 1539 recensioner" "
4 - Dåligt i betyg. 145 av 1539 recensioner" "
2 - Väldigt dåligt i betyg. 78 av 1539 recensioner" "

8,4/10

Renlighet

8,6/10

Personal och service

8,0/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

8/10 Bra

Armando

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelente el servicio de Reynaldo bar lobby.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Jack J

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Quality safety good food
Bodde här 9 nätter i april 2024

10/10 Fantastiskt

Willenny

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was fine except for the water in the bathroom it was smelling bad
Bodde här 2 nätter i april 2024

8/10 Bra

Te'Lesha

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I really enjoyed the different activities they hosted day to day. There was always something to do. The faculty engaged with everyone during the activities. My favorite was the foam party. It was very entertaining. The dancing contest, the music and the people made it great. The faculty were all kind and very helpful. As a sous-chef from America, I was disappointed with the food. They have an amazing dessert area located in the Casa Del Mar. I enjoyed breakfast more than lunch or dinner here. It’s buffet style yet I found that most of the cuisines were bland or too salty. Ritratto D’italia is a reservation restaurant. I only had two opportunities to try out the food but I enjoyed it very much. When it came to room service food took an hour to hour and a half to be delivered. The food lacked flavor.. You’re better off going to the buffet downstairs for more variety and a better tasting cuisine. I would recommend renting a car if you intend on leaving the resort for food or shopping. A few taxi’s or other transportation fees were 2,400 pesos flat. Excursions booked through the resort would be a $10 fee depending on excursion. Overall, I would rate this resort a 4/5.
Svar från Ocean Coral & Turquesa 3 maj 2024
Dear Te'Lesha:We sincerely appreciate your comments. We are pleased to know that, despite the challenges you mentioned, you were able to enjoy your stay. We will take your feedback into consideration to further improve our services and ensure that every guest has an unforgettable experience.Your suggestions are very valuable, and we will share them with the relevant departments. We are committed to providing the best possible service. Please do not hesitate to contact us with any questions or requests.We look forward to having the opportunity to welcome you again at the Ocean Coral & Turquesa!Best regards

10/10 Fantastiskt

Elizabeth Cornelia

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very good resort!
Bodde här 7 nätter i april 2024
Svar från Ocean Coral & Turquesa 3 maj 2024
Dear Elizabeth Cornelia:Thank you for choosing to vacation at Ocean Coral & Turquesa.We greatly appreciate you taking the time to write your excellent comments on this page and let us know that we have done our best to end your stay in a satisfactory manner. We will forward your compliments to the departments and staff involved in making you and your family have a great vacation.We look forward to your return and to spoil you again!Best regards

10/10 Fantastiskt

Diane

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The beach was horrible but not the fault of the resort at all the worked very hard to remove all the sargassom
Bodde här 4 nätter i april 2024
Svar från Ocean Coral & Turquesa 3 maj 2024
Dear Diane:We sincerely appreciate your comments. We are pleased to know that, despite the challenges you mentioned, you were able to enjoy your stay. We will take your feedback into consideration to further improve our services and ensure that every guest has an unforgettable experience.We regret that our beaches did not meet your expectations during your stay. We would like to inform you about the measures we take to ensure the cleanliness and maintenance of our shores.Our team performs daily cleanings of our beaches, using a special tractor from 6 am to 2 pm. This continuous effort aims to reduce the impact of seaweed on the sand. However, due to climate change and hurricane season, we face additional challenges in keeping our beaches in pristine condition.We appreciate your understanding and patience as we work to overcome these challenges. We hope that, despite this inconvenience, you enjoyed your stay with us and that you will consider returning in the future to experience our beautiful beaches at their best.If you have any other questions or concerns, please do not hesitate to let us know. We are here to help you.Best regards.

4/10 Dåligt

Moritz

Reste med familjen
Gillade: Bekvämligheter
Gillade inte: Renlighet och personal och service
Das Hotel ist ein Wechselbad der Gefühle. Teilweise ist der Service grottenschlecht - mir hat ein Kellner beim Servieren das halbe Glas nochmal auf den Tisch gekleckert, ohne auch nur anstalten zu machen, es danach zu trocknen - bis gut (Lage der Zimmer, Essen und Ausstattung der Anlage). Jedenfalls rechtgertigt sich die Sternekategorie nur auf dem Papier, nicht aber in Wirklichkeit. Dafür ist das Personal (teilweise) zu sehr trainiert auf irgendwelche Trinkgelder und nur wenig Service- und Hilfsbereit sowie das Essen oft versalzen oder lieblos aufgewärmt, obwohl es gut sein könnte. Persönlich hatte ich ausserdem mehrere tote Kakerlaken im Zimmer, die selbst nach der Zimmerreinigung nicht entfernt wurden . Erst als dann Lebende dazukamen musste ich darum bitten, diese entfernt zu bekommen.
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Catherine, McFarland

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property was very clean, friendly staff, a lot of activities all day long, amazing food. Buffet is one of the best I have experienced for an all inclusive. Food at other restaurants was also very good. No timeshare hustle which was wonderful. Beach was not very nice during this trip due to high winds and a lot of sea grass. Not the properties fault but they could have done more to keep it cleaned up. Great week at this resort!
Svar från Ocean Coral & Turquesa 2 maj 2024
Dear Catherine:Thank you for choosing Ocean Coral & Turquesa for your vacation. It is a pleasure to welcome you to our resort.We greatly appreciate your great feedback and the time you took to share your experiences with us. Knowing that our team did everything possible to make your stay exceptional fills us with joy.We value your opinions and comments as they help us continue to improve and provide our guests with unforgettable experiences. Your satisfaction is our priority.We sincerely hope you return soon and have the opportunity to create new and exciting memories at Ocean Coral & Turquesa. We look forward to welcoming you again and serving you on your next trip.Thank you once again for your trust in us.Best regards

10/10 Fantastiskt

Brent Arnold

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The staff is terrific. The servers at the Privilege Restaurant were top notch. Ricardo who serves at the adult pool is great at his job and very personable. We enjoyed our 10-days and we were well taken care of.
Bodde här 10 nätter i april 2024
Svar från Ocean Coral & Turquesa 2 maj 2024
Dear Brent Arnold:Thank you for choosing to vacation at Ocean Coral & Turquesa.We greatly appreciate you taking the time to write your excellent comments on this page and let us know that we have done our best to end your stay in a satisfactory manner. We will forward your compliments to the departments and staff involved in making you and your family have a great vacation.We look forward to your return and to spoil you again!Best regards

8/10 Bra

Christine

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property was kept up very well. Staff was constantly cleaning public spaces throughout the grounds. Loved the pools and pool bar. We found the food options to be quite varied, The buffet was by far one of the best we’ve had at an all inclusive. Each station had chef attendants preparing cook to order items for every meal. We really liked how fresh things were with so many choices. Only downside is mot enough options for late afternoon food, The beach did have quite a bit of seaweed on the shore so did not spend much time in the ocean, Overall, we had a great time and really enjoyed the property!
Bodde här 5 nätter i april 2024
Svar från Ocean Coral & Turquesa 2 maj 2024
Dear Christine:We sincerely appreciate your comments. We are pleased to know that, despite the challenges you mentioned, you were able to enjoy your stay. We will take your feedback into consideration to further improve our services and ensure that every guest has an unforgettable experience.Your suggestions are very valuable, and we will share them with the relevant departments. We are committed to providing the best possible service. Please do not hesitate to contact us with any questions or requests.We look forward to having the opportunity to welcome you again at the Ocean Coral & Turquesa!Best regards

10/10 Fantastiskt

Artemio

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff are all very nice and courteous, everything is good. My kids are planning to go thee..
Bodde här 6 nätter i april 2024
Svar från Ocean Coral & Turquesa 2 maj 2024
Dear Artemio:Thank you for choosing to vacation at Ocean Coral & Turquesa.We greatly appreciate you taking the time to write your excellent comments on this page and let us know that we have done our best to end your stay in a satisfactory manner. We will forward your compliments to the departments and staff involved in making you and your family have a great vacation.We look forward to your return and to spoil you again!Best regards

6/10 Okej

Tabitha

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Ocean Coral & Turquesa 1 maj 2024
Dear Tabitha:First of all, we would like to express our appreciation for taking the time to rate us.We sincerely regret that your stay did not meet your expectations. Your comfort and satisfaction are of the utmost importance to us, and we are committed to taking the necessary steps to address any issues that arose during your stay.In order to address your concerns as effectively as possible and make the required improvements, it would be helpful if you could provide us with additional information about the aspects that did not meet your expectations. This will allow us to identify specific areas that require attention and work on resolving any issues you experienced.We are fully prepared to listen to your feedback and take appropriate action to ensure that on future visits you can enjoy an exceptional experience with us. Your satisfaction is our top priority, and we sincerely hope that you will give us the opportunity to change your perspective on your next stay.We invite you to get in touch so that we can more accurately address your concerns and ensure that your next visit is an unforgettable one.Best regards

10/10 Fantastiskt

Ana

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lugar increíble con un ambiente y atención maravilloso , comida deliciosa , vista increíble. Estancia muy satisfactoria.
Bodde här 1 natt i april 2024
Svar från Ocean Coral & Turquesa 1 maj 2024
Estimada Ana:Gracias por elegir Ocean Coral & Turquesa para sus vacaciones. Apreciamos enormemente sus excelentes comentarios y el tiempo que se tomó para compartir sus experiencias con nosotros. Saber que nuestro equipo hizo todo lo posible para que su estancia fuera excepcional nos llena de alegría.Valoramos sus opiniones y comentarios, ya que nos ayudan a seguir mejorando y brindando a nuestros huéspedes experiencias inolvidables. Su satisfacción es nuestra prioridad.Esperamos sinceramente que regrese pronto y tenga la oportunidad de crear nuevas y emocionantes memorias en Ocean Coral & Turquesa. Estamos ansiosos por darle la bienvenida nuevamente y servirle en su próximo viaje.Gracias una vez más por su confianza en nosotros.Saludos cordiales

10/10 Fantastiskt

Mendeces

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The experience exceeded all of my expectations. The picturesque surroundings were breathtaking, and the staff demonstrated exceptional professionalism and knowledge. Their commitment to achieving excellence was evident in every aspect of their service.
Bodde här 3 nätter i april 2024
Svar från Ocean Coral & Turquesa 1 maj 2024
Dear Mendeces:Thank you for choosing Ocean Coral & Turquesa for your vacation. It is a pleasure to welcome you to our resort.We greatly appreciate your great feedback and the time you took to share your experiences with us. Knowing that our team did everything possible to make your stay exceptional fills us with joy.We value your opinions and comments as they help us continue to improve and provide our guests with unforgettable experiences. Your satisfaction is our priority.We sincerely hope you return soon and have the opportunity to create new and exciting memories at Ocean Coral & Turquesa. We look forward to welcoming you again and serving you on your next trip.Thank you once again for your trust in us.Best regards

10/10 Fantastiskt

Blanca estela

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Todo estuvo excelente el personal de rest bar de la piscina en si todo el personal excelente
Bodde här 5 nätter i april 2024
Svar från Ocean Coral & Turquesa 1 maj 2024
Estimada Blanca Estela:Gracias por haber tomado sus vacaciones en Ocean Coral & Turquesa.Apreciamos sinceramente sus excelentes comentarios y nos llena de satisfacción saber que nuestro personal desempeñó un papel fundamental en hacer que su estancia fuera exitosa. Sus elogios son un testimonio de nuestro compromiso con la excelencia en el servicio.Sus comentarios serán transmitidos a los departamentos relevantes, para que nuestro equipo pueda recibir el reconocimiento que se merece y continuar brindando experiencias excepcionales a nuestros huéspedes.Esperamos ansiosamente su regreso y la oportunidad de consentirlo nuevamente en Ocean Coral & Turquesa.Saludos cordiales

10/10 Fantastiskt

Kate Sophia

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The overall experience was good, unfortunately lots of seaweed on the beach which is raked 1x / day by a tractor, and facilities were a little dated but still lovely. Pool was super fun, party for sure!
Bodde här 4 nätter i april 2024
Svar från Ocean Coral & Turquesa 1 maj 2024
Dear Kate Sophia:We sincerely appreciate your comments. We are pleased to know that, despite the challenges you mentioned, you were able to enjoy your stay. We will take your feedback into consideration to further improve our services and ensure that every guest has an unforgettable experience.We regret that our beaches did not meet your expectations, I inform you that we do the best way daily cleanings (from 6am to 2pm with our special tractor) to lessen the impact of seaweed, due to climate change and hurricane season, it has been a challenge for everyone in general to combat and keep our beautiful beaches in perfect condition. Your suggestions are very valuable, and we will share them with the relevant departments. We are committed to providing the best possible service. Please do not hesitate to contact us with any questions or requests.We look forward to having the opportunity to welcome you again at the Ocean Coral & Turquesa!Best regards

6/10 Okej

Hargs

Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
WARNING BUYER BEWARE EXPEDIA WILL NOT HELP AC went and soaked my baggage no one was sent to my room and front desk staff was not helpful and Expedia could not process any sort of refund even though this was booked on the privileged side and services were not rendered ruined my whole morning trying to dry my bag before my flight when I shut up been enjoying my last day.
Bodde här 3 nätter i april 2024
Svar från Ocean Coral & Turquesa 1 maj 2024
Dear Hargs:We would like to express our gratitude to you for choosing our hotel for your past vacations. We deeply regret that your experience did not meet your expectations. We greatly appreciate your feedback, as it helps us to identify areas of improvement and ensure an exceptional experience for all our guests.We have taken note of your comments and have shared them with the departments involved. We are committed to working on the areas noted to ensure that future visits meet your expectations and those of all our guests.We appreciate your sincerity in sharing your comments on this page, as your feedback is invaluable to us. We hope you will consider giving us another opportunity to welcome you to our hotel and demonstrate that your perception can change. Our goal is to provide you with an exceptional experience on your next visit.If you have any questions or would like to discuss your comments in more detail, please do not hesitate to contact us. We are here to help you.We look forward to the opportunity to welcome you back to this, your home.Best regards

8/10 Bra

Normand

Reste med sin partner
Gillade: Personal och service och bekvämligheter
Personnelle bien serviable et sympathique. Restaurant manque de variété pas assez de resto a la carte
Bodde här 7 nätter i mars 2024
Svar från Ocean Coral & Turquesa 28 apr. 2024
Cher Normand:Nous vous remercions sincèrement pour vos commentaires. Nous sommes heureux d'apprendre que, malgré les défis que vous avez mentionnés, vous avez pu profiter de votre séjour. Nous prendrons en compte vos observations pour améliorer encore davantage nos services et veiller à ce que chaque invité ait une expérience inoubliable.Vos suggestions sont très précieuses et seront partagées avec les départements concernés. Nous nous engageons à fournir le meilleur service possible. N'hésitez pas à nous contacter pour toute question ou demande.Nous espérons avoir l'occasion de vous accueillir à nouveau à l'Ocean Coral & Turquesa!Cordialement,

8/10 Bra

Lakisha

Gillade: Renlighet, personal och service och bekvämligheter
I didn’t care for the numerous raccoons! I was cornered by one and when I screamed for help luckily he ran. Otherwise, rooms, food, and beach were fantastic.
Bodde här 4 nätter i april 2024
Svar från Ocean Coral & Turquesa 28 apr. 2024
Dear Lakisha:We sincerely appreciate your feedback. We are pleased to hear that, despite the challenges you mentioned, you were able to enjoy your stay. We will take your observations into account to further improve our services and ensure that every guest has an unforgettable experience.We are deeply sorry for the incident involving the local wildlife during your stay. It is important to highlight that our hotel is located in the Riviera Maya, a region known for its rich biodiversity and wildlife. To ensure the protection and preservation of the local fauna, we have established strict protocols and rules, including the prohibition of feeding animals.Your suggestions are highly valuable, and we will share them with the relevant departments. We are committed to providing the best possible service. Please do not hesitate to contact us for any inquiries or requests.We hope to have the opportunity to welcome you back to Ocean Coral & Turquesa!Warm regards,

8/10 Bra

Renae

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall, our stay was awesome. Staff was very friendly and accommodating. Our room was clean and comfortable. Plenty of places to eat and drink. Great activities and lots of fun! Only 4 stars because we were hoping for a beautiful beach and to be able to swim in the ocean. That area wasn’t the beautiful turquoise water like advertised. This is not the resort’s fault. Also, there should be more seating for the evening shows.
Bodde här 7 nätter i april 2024
Svar från Ocean Coral & Turquesa 28 apr. 2024
Dear Renae:We sincerely appreciate your comments. We are pleased to know that, despite the challenges I mention, you were able to enjoy his stay. We will take your comments into account to further improve our services and ensure that each guest has an unforgettable experience.Your suggestions are very valuable, and we will share them with relevant departments. We are committed to providing the best service possible. Do not hesitate to contact us for any questions or requests.We hope to have the opportunity to welcome you again at Ocean Coral & Turquesa!Kind regards

10/10 Fantastiskt

Colton

Reste med sin partner
Gillade: Bekvämligheter
My wife and I stayed here for our honeymoon. The resort was absolutely beautiful. There was plenty of activities to do on the property to keep us busy when we weren’t doing any excursions. All of the food was wonderful, especially the Italian. All of the staff was extremely friendly and always said hello and checked to make sure we were happy. I can not recommend this resort enough, we will definitely be back!
Bodde här 5 nätter i april 2024
Svar från Ocean Coral & Turquesa 27 apr. 2024
Dear Colton:Thank you for choosing Ocean Coral & Turquesa for your vacation. It is a pleasure to welcome you to our resort.We greatly appreciate your great feedback and the time you took to share your experiences with us. Knowing that our team did everything possible to make your stay exceptional fills us with joy.We value your opinions and comments as they help us continue to improve and provide our guests with unforgettable experiences. Your satisfaction is our priority.We sincerely hope you return soon and have the opportunity to create new and exciting memories at Ocean Coral & Turquesa. We look forward to welcoming you again and serving you on your next trip.Thank you once again for your trust in us.Best regards

10/10 Fantastiskt

Tarri

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall an excellent vacation!!
Bodde här 7 nätter i april 2024
Svar från Ocean Coral & Turquesa 27 apr. 2024
Dear Tarri:Thank you for choosing to vacation at Ocean Coral & Turquesa.We greatly appreciate you taking the time to write your excellent comments on this page and let us know that we have done our best to end your stay in a satisfactory manner. We will forward your compliments to the departments and staff involved in making you and your family have a great vacation.We look forward to your return and to spoil you again!Best regards

8/10 Bra

Lorraine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i april 2024
Svar från Ocean Coral & Turquesa 28 apr. 2024
Dear Mrs. Lorraine:Thank you for choosing to vacation at Ocean Coral & Turquesa.We really appreciate your excellent rating as it lets us know that we have done everything possible to successfully complete your stay. Thank you for taking the time to rate us on this page. We look forward to your soon return, to offer you our best effort and that you can have a great experience again at Ocean Coral & Turquesa.Best regards

10/10 Fantastiskt

Lorie Leanne

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I had a really great time. I would go back again.
Bodde här 7 nätter i april 2024
Svar från Ocean Coral & Turquesa 27 apr. 2024
Dear Lorie Leanne:Thank you for choosing to vacation at Ocean Coral & Turquesa.We greatly appreciate you taking the time to write your excellent comments on this page and let us know that we have done our best to end your stay in a satisfactory manner. We will forward your compliments to the departments and staff involved in making you and your family have a great vacation.We look forward to your return and to spoil you again!Best regards

6/10 Okej

johanna

Gillade: Personal och service
Bodde här 6 nätter i april 2024
Svar från Ocean Coral & Turquesa 28 apr. 2024
Dear Johanna:Thank you for choosing to vacation at Ocean Coral & Turquesa.We really appreciate your excellent rating as it lets us know that we have done everything possible to successfully complete your stay. Thank you for taking the time to rate us on this page. We look forward to your soon return, to offer you our best effort and that you can have a great experience again at Ocean Coral & Turquesa.Best regards

10/10 Fantastiskt

Lea

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Amazing!! Staff is excellent
Bodde här 1 natt i april 2024
Svar från Ocean Coral & Turquesa 27 apr. 2024
Dear Lea:Thank you for choosing Ocean Coral & Turquesa for your vacation. It is a pleasure to welcome you to our resort.We greatly appreciate your great feedback and the time you took to share your experiences with us. Knowing that our team did everything possible to make your stay exceptional fills us with joy.We value your opinions and comments as they help us continue to improve and provide our guests with unforgettable experiences. Your satisfaction is our priority.We sincerely hope you return soon and have the opportunity to create new and exciting memories at Ocean Coral & Turquesa. We look forward to welcoming you again and serving you on your next trip.Thank you once again for your trust in us.Best regards

2/10 Väldigt dåligt

destiny

Reste med familj och småbarn, Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is absolutely disgusting. They ruined my daughter’s birthday. The male staff is completely rude and after I informed the manager THEY DID absolutely nothing. This not a good resort
Bodde här 3 nätter i april 2024
Svar från Ocean Coral & Turquesa 27 apr. 2024
Dear Mrs. Destiny:We sincerely appreciate the comments you shared in your review. We would like to address the points raised regarding the incident during your daughter's birthday.We would like to clarify that, according to the laws of the country, the legal age for the consumption of alcoholic beverages is 18 years of age or older. Our records indicate that at the time alcoholic beverages were requested, the minor was not wearing the bracelet that identifies her as a minor.It is important to note that the use of the bracelet is an internal rule of our hotel, designed to ensure compliance with legal regulations and the well-being of our guests. The refusal to serve alcoholic beverages to minors is both an internal policy and a legal requirement in the country.We understand that your daughter's birthday is a special occasion, but it is essential that all guests respect the rules established by both the hotel and the country.We hope this clarification has been helpful. Our main objective is to ensure that all our guests enjoy an amazing vacation, as long as the relevant rules and regulations are respected.We remain at your disposal for any additional questions or comments you may have.Best regards

10/10 Fantastiskt

Gustavo Ramiro Aranda

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Muchas zonas en remodelación. Pero en lo general bastante bien.
Bodde här 2 nätter i april 2024
Svar från Ocean Coral & Turquesa 25 apr. 2024
Estimado Gustavo Ramiro Aranda:Agradecemos sinceramente sus comentarios. Nos complace saber que, a pesar de los desafíos que menciono, pudo disfrutar de su estancia. Tomaremos en cuenta sus observaciones para mejorar aún más nuestros servicios y asegurarnos de que cada huésped tenga una experiencia inolvidable.Sus sugerencias son muy valiosas, y las compartiremos con los departamentos pertinentes. Estamos comprometidos a proporcionar el mejor servicio posible. No dude en ponerse en contacto con nosotros para cualquier consulta o solicitud.¡Esperamos tener la oportunidad de recibirte nuevamente en el Ocean Coral & Turquesa!Saludos cordiales

10/10 Fantastiskt

Kirsten

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We really enjoyed this resort, perfect size. Staff were helpful, friendly and on top of everything!
Bodde här 6 nätter i april 2024
Svar från Ocean Coral & Turquesa 25 apr. 2024
Dear Kirsten:Thank you for choosing Ocean Coral & Turquesa for your vacation. It is a pleasure to welcome you to our resort.We greatly appreciate your great feedback and the time you took to share your experiences with us. Knowing that our team did everything possible to make your stay exceptional fills us with joy.We value your opinions and comments as they help us continue to improve and provide our guests with unforgettable experiences. Your satisfaction is our priority.We sincerely hope you return soon and have the opportunity to create new and exciting memories at Ocean Coral & Turquesa. We look forward to welcoming you again and serving you on your next trip.Thank you once again for your trust in us.Best regards

8/10 Bra

ALEJANDRO SÁNCHEZ

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hay poca variedad para desayunar y comer. Los restaurantes los abren hasta las 6 pm
Bodde här 2 nätter i april 2024
Svar från Ocean Coral & Turquesa 25 apr. 2024
Estimado Alejandro Sánchez:Agradecemos sinceramente sus comentarios. Nos complace saber que, a pesar de los desafíos que menciono, pudo disfrutar de su estancia. Tomaremos en cuenta sus observaciones para mejorar aún más nuestros servicios y asegurarnos de que cada huésped tenga una experiencia inolvidable.Sus sugerencias son muy valiosas, y las compartiremos con los departamentos pertinentes. Estamos comprometidos a proporcionar el mejor servicio posible. No dude en ponerse en contacto con nosotros para cualquier consulta o solicitud.¡Esperamos tener la oportunidad de recibirte nuevamente en el Ocean Coral & Turquesa!Saludos cordiales

2/10 Väldigt dåligt

Tamar

Reste i grupp
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
worst resort i have ever booked and worst experience with service food cleanliness
Bodde här 4 nätter i april 2024
Svar från Ocean Coral & Turquesa 25 apr. 2024
Dear Tamar:our guests.We have taken note of your comments and have shared them with the departments involved. We are committed to working on the areas noted to ensure that future visits meet your expectations and those of all our guests.We appreciate your sincerity in sharing your comments on this page, as your feedback is invaluable to us. We hope you will consider giving us another opportunity to welcome you to our hotel and demonstrate that your perception can change. Our goal is to provide you with an exceptional experience on your next visit.If you have any questions or would like to discuss your comments in more detail, please do not hesitate to contact us. We are here to help you.We look forward to the opportunity to welcome you back to this, your home.Best regards

10/10 Fantastiskt

Nilar

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
The staff are amazing I had a great time staying at the resort. I will visit again in the future and strongly recommend it to others.
Bodde här 3 nätter i april 2024
Svar från Ocean Coral & Turquesa 25 apr. 2024
Dear Nilar:Thank you for choosing Ocean Coral & Turquesa for your vacation. It is a pleasure to welcome you to our resort.We greatly appreciate your great feedback and the time you took to share your experiences with us. Knowing that our team did everything possible to make your stay exceptional fills us with joy.We value your opinions and comments as they help us continue to improve and provide our guests with unforgettable experiences. Your satisfaction is our priority.We sincerely hope you return soon and have the opportunity to create new and exciting memories at Ocean Coral & Turquesa. We look forward to welcoming you again and serving you on your next trip.Thank you once again for your trust in us.Best regards

10/10 Fantastiskt

Jenny and Brad, Red Deer

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We spent 13 nights at this resort and every day was better than the last. Comfortable air conditioned rooms and the cleaning staff kept our room clean each day. The resort is quiet with a beautiful beach front where we spent a good majority of our time enjoying the sea. We walked the beach to Porto Morelas which took about an hour and found the beach there to be magnificent with the coral reef and the turquoise sea. Many food options each day, we particularly enjoyed their beef and seafood options. The Japanese restaurant provided a chef at the table and prepared a wonderful meal. There is poolside and seaside service for drinks and we appreciated the attention Antonio provided to us.
Bodde här 13 nätter i april 2024
Svar från Ocean Coral & Turquesa 24 apr. 2024
Dear Jenny & Brad:Thank you for choosing Ocean Coral & Turquesa for your vacation. It is a pleasure to welcome you to our resort.We greatly appreciate your great feedback and the time you took to share your experiences with us. Knowing that our team did everything possible to make your stay exceptional fills us with joy.We value your opinions and comments as they help us continue to improve and provide our guests with unforgettable experiences. Your satisfaction is our priority.We sincerely hope you return soon and have the opportunity to create new and exciting memories at Ocean Coral & Turquesa. We look forward to welcoming you again and serving you on your next trip.Thank you once again for your trust in us.Best regards

10/10 Fantastiskt

Jacqueline

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was an amazing experience Angie was extremely helpful during our stay. The presentation for the upgrade to privileged was awesome with Yesina. The lobby bar with Renaldo was awesome. I would definitely recommend this resort if you just want have fun and enjoy yourself. Its not top notch but its great.
Bodde här 4 nätter i april 2024
Svar från Ocean Coral & Turquesa 24 apr. 2024
Dear Jacqueline:Thank you for choosing Ocean Coral & Turquesa for your vacation. It is a pleasure to welcome you to our resort.We greatly appreciate your great feedback and the time you took to share your experiences with us. Knowing that our team did everything possible to make your stay exceptional fills us with joy.We value your opinions and comments as they help us continue to improve and provide our guests with unforgettable experiences. Your satisfaction is our priority.We sincerely hope you return soon and have the opportunity to create new and exciting memories at Ocean Coral & Turquesa. We look forward to welcoming you again and serving you on your next trip.Thank you once again for your trust in us.Best regards

10/10 Fantastiskt

Dejonica

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property can do better with maintaining the cleanliness of guests areas while renovating. There was active renovations on certain rooms causing paint smells, unorganized materials and presence to effect
Bodde här 2 nätter i april 2024
Svar från Ocean Coral & Turquesa 24 apr. 2024
Dear Dejonica:We sincerely appreciate your feedback. We are pleased to know that, despite the challenges you mentioned, you were able to enjoy your stay. We will take your observations into account to further improve our services and ensure that every guest has an unforgettable experience.Your suggestions are highly valuable, and we will share them with the relevant departments. We are committed to providing the best service possible. Please do not hesitate to contact us for any inquiries or requests.We look forward to having the opportunity to welcome you again at Ocean Coral & Turquesa!Warm regards

10/10 Fantastiskt

Vincent

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everyone was very friendly
Bodde här 3 nätter i april 2024
Svar från Ocean Coral & Turquesa 24 apr. 2024
Dear Vincent:Thank you for choosing to vacation at Ocean Coral & Turquesa.We greatly appreciate you taking the time to write your excellent comments on this page and let us know that we have done our best to end your stay in a satisfactory manner. We will forward your compliments to the departments and staff involved in making you and your family have a great vacation.We look forward to your return and to spoil you again!Best regards

10/10 Fantastiskt

Cristian, Flower Mound

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent property for the price. Plenty of pools, finding a chair was not difficult, lots of activities to do for small children (you know how important that is if you're traveling with kids in tow), plenty of dining options; good food etc. If there is one thing to say is that there is no feeling of luxury anywhere at this property so it's not a 5 star or even 4 ¹/² but if you're OK with that (and you should be when you compare their prices to one of the real 5 star hotels in the area), it's perfectly adequate for a comfortable, safe, enjoyable 4 star stay. Highly recommend!
Bodde här 6 nätter i april 2024
Svar från Ocean Coral & Turquesa 23 apr. 2024
Dear Cristian:Thank you for choosing Ocean Coral & Turquesa for your vacation. It is a pleasure to welcome you to our resort.We greatly appreciate your great feedback and the time you took to share your experiences with us. Knowing that our team did everything possible to make your stay exceptional fills us with joy.We value your opinions and comments as they help us continue to improve and provide our guests with unforgettable experiences. Your satisfaction is our priority.We sincerely hope you return soon and have the opportunity to create new and exciting memories at Ocean Coral & Turquesa. We look forward to welcoming you again and serving you on your next trip.Thank you once again for your trust in us.Best regards

10/10 Fantastiskt

Erin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved our 10 night stay at Ocean coral and turquesa! Few minor room issues but the service and staff are and were amazing!! Exceptional lobby bar staff: Hilda Antonio Gustavo Henry Mateo Mario Vitalino Try a Banana Daiquiri or a blended lime margarita!! Yum!! Best time ever! Thank you to all 🙏 Also shout out to Alexis at Route 66!! Quite the character :) Tried almost every restaurant we could multiple times! Always had great food, no complaints there! Download and use the H10 app for booking your a la carte restaurants!! Easy peasy!! 👏 Well done! Mucho Gracias!!
Bodde här 9 nätter i april 2024
Svar från Ocean Coral & Turquesa 23 apr. 2024
Dear Erin:Thank you for choosing Ocean Coral & TurquesaWe greatly value your excellent comments and praise for our team. Knowing that they have contributed significantly to making your stay an incredible experience fills us with satisfaction.Your kind words will be passed on to the appropriate departments to recognize and reward the hard work and dedication of our staff in creating a memorable vacation for you and your family.We sincerely hope that you will consider returning soon to Ocean Coral & Turquesa, where we will be happy to welcome you again and provide you with more unforgettable moments. If you need any assistance or have any special requests in the future, please do not hesitate to contact us.Best regards

10/10 Fantastiskt

Stevie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked that it had an authentic Mexican vibe
Bodde här 3 nätter i april 2024
Svar från Ocean Coral & Turquesa 23 apr. 2024
Dear Stevie:Thank you for choosing Ocean Coral & Turquesa for your vacation. It is a pleasure to welcome you to our resort.We greatly appreciate your great feedback and the time you took to share your experiences with us. Knowing that our team did everything possible to make your stay exceptional fills us with joy.We value your opinions and comments as they help us continue to improve and provide our guests with unforgettable experiences. Your satisfaction is our priority.We sincerely hope you return soon and have the opportunity to create new and exciting memories at Ocean Coral & Turquesa. We look forward to welcoming you again and serving you on your next trip.Thank you once again for your trust in us.Best regards

8/10 Bra

Scott Reed

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff is fabulous. Food was great and plenty of choices. Never shortage of pool chairs. The daily entertainment was excellent and super awesome people doing it. The evening shows were so good!!
Bodde här 7 nätter i april 2024
Svar från Ocean Coral & Turquesa 23 apr. 2024
Dear Scott Reed:Thank you for choosing to vacation at Ocean Coral & Turquesa.We greatly appreciate you taking the time to write your excellent comments on this page and let us know that we have done our best to end your stay in a satisfactory manner. We will forward your compliments to the departments and staff involved in making you and your family have a great vacation.We look forward to your return and to spoil you again!Best regards

8/10 Bra

Naga Sai Varun

Reste i grupp
Gillade: Personal och service och boendets skick och faciliteter
Great place for vacation
Bodde här 5 nätter i april 2024
Svar från Ocean Coral & Turquesa 23 apr. 2024
Dear Naga Sai Varun:Thank you for choosing the Ocean Coral & Turquesa for your vacation! It fills us with joy to know that your experience was amazing. Our team goes out of their way to provide exceptional service, and your kind words are the best reward. We will pass on your comments to all the departments involved so they know they were an essential part of your stay.We hope to see you again soon in our paradise! We are here for whatever you need.Best regards

8/10 Bra

Patricia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I like how convenient it is to get around the property.
Bodde här 7 nätter i april 2024
Svar från Ocean Coral & Turquesa 23 apr. 2024
Dear Patricia:Thank you for choosing to vacation at Ocean Coral & Turquesa.We greatly appreciate you taking the time to write your excellent comments on this page and let us know that we have done our best to end your stay in a satisfactory manner. We will forward your compliments to the departments and staff involved in making you and your family have a great vacation.We look forward to your return and to spoil you again!Best regards.

8/10 Bra

Jaime Raul, Miramar

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and in good condition Food not that great but was ok
Bodde här 3 nätter i april 2024
Svar från Ocean Coral & Turquesa 23 apr. 2024
Dear Jaime Raul:We sincerely appreciate your comments. We are pleased to know that, despite the challenges you mentioned, you were able to enjoy your stay. We will take your feedback into consideration to further improve our services and ensure that every guest has an unforgettable experience.Your suggestions are very valuable, and we will share them with the relevant departments. We are committed to providing the best possible service. Please do not hesitate to contact us with any questions or requests.We look forward to having the opportunity to welcome you again at the Ocean Coral & Turquesa!Best regards

6/10 Okej

José

Gillade: Renlighet och personal och service
Bodde här 7 nätter i april 2024
Svar från Ocean Coral & Turquesa 23 apr. 2024
Estimado José:Agradecemos sinceramente sus comentarios. Nos complace saber que, a pesar de los desafíos que menciono, pudo disfrutar de su estancia. Tomaremos en cuenta sus observaciones para mejorar aún más nuestros servicios y asegurarnos de que cada huésped tenga una experiencia inolvidable.Sus sugerencias son muy valiosas, y las compartiremos con los departamentos pertinentes. Estamos comprometidos a proporcionar el mejor servicio posible. No dude en ponerse en contacto con nosotros para cualquier consulta o solicitud.¡Esperamos tener la oportunidad de recibirte nuevamente en el Ocean Coral & Turquesa!Saludos cordiales

8/10 Bra

Matthew

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i april 2024
Svar från Ocean Coral & Turquesa 21 apr. 2024
Dear Matthew:Thank you for choosing to vacation at Ocean Coral & Turquesa.We really appreciate your excellent rating as it lets us know that we have done everything possible to successfully complete your stay. Thank you for taking the time to rate us on this page. We look forward to your soon return, to offer you our best effort and that you can have a great experience again at Ocean Coral & Turquesa.Best regards

8/10 Bra

David James

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Was good
Bodde här 7 nätter i april 2024
Svar från Ocean Coral & Turquesa 21 apr. 2024
Dear David James:Thank you for choosing to vacation at Ocean Coral & Turquesa.We greatly appreciate you taking the time to write your excellent comments on this page and let us know that we have done our best to end your stay in a satisfactory manner. We will forward your compliments to the departments and staff involved in making you and your family have a great vacation.We look forward to your return and to spoil you again!Best regards

8/10 Bra

Poonsri, Lincolnville

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We enjoyed our stay. The staff was amazing and helpful in every part of the hotel. We enjoyed the bike ride to Puerto Morelos very much. Though we didn’t feel like being Expedia VIP gave us much upgrade or benefit.
Bodde här 5 nätter i april 2024
Svar från Ocean Coral & Turquesa 1 maj 2024
Dear Poonsri:Thank you for choosing Ocean Coral & Turquesa for your vacation. It is a pleasure to welcome you to our resort.We greatly appreciate your great feedback and the time you took to share your experiences with us. Knowing that our team did everything possible to make your stay exceptional fills us with joy.We value your opinions and comments as they help us continue to improve and provide our guests with unforgettable experiences. Your satisfaction is our priority.We sincerely hope you return soon and have the opportunity to create new and exciting memories at Ocean Coral & Turquesa. We look forward to welcoming you again and serving you on your next trip.Thank you once again for your trust in us.Best regards

10/10 Fantastiskt

Vladimir

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent staff . Extremely hard working and polite. I liked also the proximity to the beach and ocean as I am partially handicapped.good food. Everything very clean
Bodde här 6 nätter i april 2024
Svar från Ocean Coral & Turquesa 20 apr. 2024
Dear Vladimir:Thank you for choosing Ocean Coral & Turquesa for your vacation. It is a pleasure to welcome you to our resort.We greatly appreciate your great feedback and the time you took to share your experiences with us. Knowing that our team did everything possible to make your stay exceptional fills us with joy.We value your opinions and comments as they help us continue to improve and provide our guests with unforgettable experiences. Your satisfaction is our priority.We sincerely hope you return soon and have the opportunity to create new and exciting memories at Ocean Coral & Turquesa. We look forward to welcoming you again and serving you on your next trip.Thank you once again for your trust in us.Best regards

8/10 Bra

Nicola, Columbia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i april 2024
Svar från Ocean Coral & Turquesa 20 apr. 2024
Dear Nicola:Thank you for choosing to vacation at Ocean Coral & Turquesa.We really appreciate your excellent rating as it lets us know that we have done everything possible to successfully complete your stay. Thank you for taking the time to rate us on this page. We look forward to your soon return, to offer you our best effort and that you can have a great experience again at Ocean Coral & Turquesa.Best regards

8/10 Bra

Nail

Bodde här 5 nätter i april 2024
Svar från Ocean Coral & Turquesa 20 apr. 2024
Dear Nail:Thank you for choosing to vacation at Ocean Coral & Turquesa.We really appreciate your excellent rating as it lets us know that we have done everything possible to successfully complete your stay. Thank you for taking the time to rate us on this page. We look forward to your soon return, to offer you our best effort and that you can have a great experience again at Ocean Coral & Turquesa.Best regards