What a great pleasure to have the opportunity to receive your review for our resort. As far as we can conclude in your excellent qualification this vacation experience at our facilities has fulfilled your expectations and we look forward to having the opportunity of serving you again soon. Sincerely, El Cid Resorts.

what a great pelasure to have the opportunity to receive your review for our resort on this media.We are very glad to conclude on this review that you have enjoyed a wonderful vacation experience at our resort and we hope to have the opportunity of serving you again soon.Cordially,El Cid Resorts.

Thank you very much for granting us the opportunity to receive your comments on this media.We are very glad to hear that each experience at our resort has been a wonderful holiday.We look forward to having the opportunity to continue being your hosts in the future.Sincerely,El Cid Resorts.

First off, we would like to extend our appreciation for sharing with us your qualifications for our resort based on this recent stay.As far as we can interpret in your rating you had a good time during your stay at our resort.We hope you return to our resort very soon, we will be glad to serve you again.Best regards,El Cid Resorts.

Thank you very much for qualifying our resort through this platform.We are glad to determine in this high qualification, as well as, your comments that our resort has met all your expectations during this previous stay.We look forward to having the pleasure of greeting you again shortly.Sincerely, El Cid Resorts.

What a great pleasure to have the opportunity to receive your positive qualification through this platform.We are very happy to determine in your evaluation that this visit to our resort was positive and satisfactory.We look forward to having the opportunity to welcome you back soon.Best regards,El Cid Resorts.

First off, we would like to extend our appreciation for sharing with us your qualifications for our resort based on this recent stay.We are thrilled to determine that you and your family have enjoyed a wonderful holiday at our resort.We hope you return to our resort very soon we will be glad to serve you again.Best regards,El Cid Resorts.

What a great pleasure to have the opportunity to receive your positive qualification through this platform.We are very happy to determine in your qualification that this visit to our resort was positive and satisfactory.We look forward to having the opportunity to welcome you back soon.Best regards,El Cid Resorts.

First of all, thank you very much for sharing your excellent qualifications for our resort on Expedias platform.It is a great pleasure to identify in your rating that this last visit to our resort has been amazing.We would like to thank you also for sharing your kind recommendations with us, we will make sure to share them with the proper areas to begin the corresponding follow-up.We look forward to having the pleasure of welcoming you back to our facilities.Sincerely, El Cid Resorts.

First off, we would like to extend our appreciation for sharing with us your qualifications for our resort based on this recent stay.As far as we can interpret in your rating you had a good time during your stay at our resort.We hope you return to our resort very soon, we will be glad to serve you again.Best regards,El Cid Resorts.

On behalf of all the staff at our resort, we would like to thank you for rating our complex with the highest score on Expedia.It proudness us to identify in your review that you enjoyed an incredible holiday with us.We hope to have the pleasure of being your hosts again in the near future.Sincerely, El Cid Resorts.

What a great pleasure to have the opportunity to receive your qualification for our resort through this platform.We are pleased to identify that you spent a great time at our resort and we hope to continue having the opportunity of serving you in the future.Sincerely,El Cid Resorts.

Thank you very much for taking a minute of your time and qualify our resort on this website.It is a joy for us to hear on this review that the recent stay you had at our complex turned into a positive and satisfactory vacation and we look forward to having the pleasure of serving you again soon.Cordially, El Cid Resorts.

What a great pleasure to have the opportunity to receive your review for our resort on this media.We are thrilled to determine that this vacation at our resort was an enjoyable experience and we look forward to serving you again soon.Cordially, El Cid Resorts.

We would like to extend our gratitude for your time in sharing your review of our resort.It is an honor for us to conclude that this second vacation experience at our resort met your expectations and we hope to have the pleasure of serving you again soon.Cordially, El Cid Resorts.

Thank you very much for qualifying our resort through this platform.We are glad our resort has met all your expectations with this high qualification.We look forward to having the pleasure of greeting you again shortly.Sincerely, El Cid Resorts.

What a great pleasure to have the opportunity to receive your qualification for our resort through this platform.We are pleased to identify that you spent a great time at our resort and we hope to continue having the opportunity of serving you in the future.Kind regards, El Cid Resorts.

First of all, we would like to thank you for this review of our facilities based on your stay with us.We feel happy to identify in your comments that this stay at El Cid was positive and satisfactory, however, we understand your concerns concerning the beach situation, we can assure you we have not lowered our guard and continue to work on the improvements that the las hurricanes and weather changes, as well as the arrival of seaweed, has impacted our seashore to be able to offer the service that has distinguishes our resort.We look forward to having the opportunity to serve you again soon.Best regards, El Cid Resorts.

Thank you very much for taking the time to qualify our resort and service on this website.We are delighted that this experience at our resort was an incredible vacation experience.We look forward to having the opportunity to serve you again soon.Warm regards, El Cid Resorts.

We would like to extend our appreciation for your time in sharing your experience at our resort with the users of Expedia.It makes us feel very happy and we can determine that this vacation has been pleasant. Nonetheless, we also thank you for bringing to our attention your observations of the areas of our service that represented a deviation during your stay, we can assure you we aim to offer you the best service and we will be happy to share your feedback with the involved areas to properly follow them up and correct any deviation in our services as soon as possible.We look forward to having the opportunity of serving you again and showing you the improvements in our service soon.Cordially, El Cid Resorts.

We would like to extend our appreciation for sharing with us your qualifications for our resort based on this recent stay.As far as we can interpret in your rating you had a good time during your stay at our resort.We hope you return to our resort very soon, we will be glad to serve you again.Best regards,El Cid Resorts.

We would like to start by thanking you for your time in qualifying our resort and facilities on this media.It is a joy to conclude all these positive remarks about this vacation experience at our facilities and we hope to have the fortune of having you back as a guest of our resort in the future.Warm regards, El Cid Resorts.

Thank you very much for qualifying our resort and service on this media.We are very glad to conclude on this positive score that your vacation experience at our facilities has been completely pleasant.We look forward to having the opportunity to serve you again soon.Sincerely, El Cid Resorts.

First of all, we would like to thank you for this review of our facilities based on your stay with us.We feel happy to identify in your comments that this stay at our complex was positive and satisfactory, however, we understand your concerns concerning the beach situation, we can assure you we have not lowered our guard and continue to work on the improvements that the las hurricanes and weather changes, as well as the arrival of seaweed, has impacted our seashore to be able to offer the service that has distinguishes our resort.We look forward to having the opportunity to serve you again soon.Best regards, El Cid Resorts.

First off, we want to thank you very much for taking the time to qualify our service on this website.It is a shame to conclude on your score that your visit to our resort was not pleasant, and we would love to know details of your recent stay, if your time permits, please write us through this media. We will be delighted to hear from you soon.Kind regards,El Cid Resorts.

First off, we would like to extend our appreciation for sharing with us your qualifications for our resort based on this recent stay.As far as we can interpret in your rating you had a good time during your stay at our resort.We hope you return to our resort very soon, we will be glad to serve you again.Best regards,El Cid Resorts.

First and foremost, we would like to thank you for sharing your evaluation of our facilities in relation to this recent visit to our resort.It is a shame for us to conclude that your stay at El Cid has not been as positive as you expected due to the situation that occurred with your room reservation. Although determining that your expectations were not met disappointed us, we will be very pleased to share your feedback with our administration to work on your comments and continue offering you the level of service that has distinguished us through the years.We extend our apologies for the disturbances that this situation caused.We hope you can give us a second opportunity to serve you and recover your trust in us.Cordially,

First off, I wish to thank you for qualifying our complex with this positive score on Expedia.We are pleased to determine in your qualification that this visit to our resort has been an excellent and enjoyable experience.We hope your return to El Cid Resorts is soon.Sincerely, El Cid Resorts.

First off, we would like to extend our appreciation for sharing with us your qualifications for our resort based on this recent stay.As far as we can interpret in your rating you had a good time during your stay at our resort.We hope you return to our resort very soon, we will be glad to serve you again.Best regards,El Cid Resorts.

First off, we would like to extend our appreciation for sharing with us your qualifications for our resort based on this recent stay.As far as we can interpret in your rating you had a good time during your stay at our resort.We hope you return to our resort very soon, we will be glad to serve you again.Best regards,El Cid Resorts.

Thank you very much for sharing your positive rating of our resort on this platform.We are delighted to determine from your qualifications that you enjoyed a wonderful vacation experience at our resort.We hope you return to our complex soon be very soon.Sincerely,El Cid Resorts.

En primer lugar, me gustaría expresar nuestra gratitud al tomar parte de su tiempo al escribir y compartir sus amables comentarios con la audiencia de Expedia.Es un gran placer conocer que nuestro complejo cumplió sus expectativas y que disfrutó de unas maravillosas vacaciones con nosotros.Ciertamente entendemos sus preocupaciones con respecto a la situación en el área de Playa, sin embargo, podemos garantizarle que seguimos trabajando para mantener el área de playa en las mejores condiciones y mejorar los daños causados por los huracanes pasados y el fenómeno de sargazo para usted y el resto de nuestros invitados.Esperamos tener la oportunidad de saludarlo nuevamente en un futuro próximo.Atentamente,El Cid Resorts.

Thank you very much for sharing your evaluation of our facilities during this recent visit to our resort.We regret that your stay at El Cid has caused you dissatisfaction despite all your positive remarks about our resort and service. We can assure you that our purpose has been to make our guests happy and make this visit an insurmountable vacation experience.Although determining that your expectations were not met disappointed us, we will be very pleased to bring comments to our management's attention.We hope you can give us a second opportunity to serve you and recover your trust in us.Cordially,El Cid Resorts.

What a great pleasure to have the opportunity to receive your positive qualification through this platform.We are very happy to determine in your qualification that this visit to our resort was positive and satisfactory.We look forward to having the opportunity of welcoming you back soon.Best regards,El Cid Resorts.

First off, we want to thank you for qualifying our complex with this positive score on this media.We are pleased to determine in your review that this visit to our resort has been an excellent and enjoyable experience.We hope you return to El Cid Resorts soon.Sincerely, El Cid Resorts.

First of all, we would like to thank you for this review of our facilities based on your stay with us.We feel happy to identify in your comments that this stay at El Cid was positive and satisfactory, however, we understand your concerns in regard to the beach situation, we can assure you we have not lowered our guard and continue to work on the improvements that the las hurricanes and weather changes, as well as the arrival of seaweed, has impacted our seashore to be able to offer the service that has distinguishes our resort.We look forward to having the opportunity to serve you again soon.Best regards, El Cid Resorts.

First off, we would like to extend our appreciation for sharing with us your qualifications for our resort based on this recent stay.As far as we can interpret in your rating you had a good time during your stay at our resort.We hope you return to our resort very soon, we will be glad to serve you again.Best regards,El Cid Resorts.

First off, we would like to thank you for taking the time to share your review of our resort on Expedias platform.We are very pleased to determine that this vacation with you has been a wonderful vacation experience.On the other hand, we would like to thank you also for sharing your observations, you can be certain that your comment does not fall on deaf ears and we will make sure to share them with the proper areas with the objective of beginning the corresponding follow-up.We look forward to having the pleasure of welcoming you back to our facilities.Sincerely, El Cid Resorts.

Thank you very much for qualifying our resort through this platform.We are glad to determine in this high qualification that our resort has met all your expectations.We look forward to having the pleasure of greeting you again in the near future.Sincerely, El Cid Resorts.

First of all, we would like to thank you for this review of our facilities based on your stay with us.We feel happy to identify in your comments that this stay at Hotel Marina El Cid was positive and satisfactory, however, we understand your concerns in regard to the beach situation, we can assure you we have not lowered our guard and continue to work on the improvements that the las hurricanes and weather changes, as well as the arrival of seaweed, has impacted our seashore to be able to offer the service that has distinguishes our resort.We look forward to having the opportunity to serve you again soon.Best regards, El Cid Resorts.

First of all, we would like to thank you for this review of our facilities based on your stay with us.We are sorry to determine that your vacation experience was affected due to the beach area. We understand your concerns concerning the beach situation, we can assure you we have not lowered our guard and continue to work on the improvements that the last hurricanes and weather changes, as well as the arrival of seaweed, have impacted our seashore able to offer the service that has distinguishes our resort.We look forward to having the opportunity to serve you again soon.Best regards, El Cid Resorts

What a great pleasure to have the opportunity to receive your positive qualification through this platform.We are very happy to determine in your qualification that this visit to our resort was positive and satisfactory.We look forward to having the opportunity to welcome you back soon.Best regards,El Cid Resorts.

Thank you very much for granted us the opportunity to receive your comments on this media.We are very glad to hear that each experience at our resort has been a wonderful holiday.We look forward to having the opportunity to continue being your hosts in the future.Sincerely,El Cid Resorts.

Thank you very much for granting us the opportunity to receive your comments on this media.We are very glad to hear that each experience at our resort has been a wonderful holiday.We look forward to having the opportunity to continue being your hosts in the future.Sincerely,El Cid Resorts.

What a great pleasure to have the opportunity to receive your qualification for our resort through this platform.We are pleased to identify that you spent a great time at our resort and we hope to continue having the opportunity of serving you in the future.Sincerely,El Cid Resorts.

What a great pleasure to have the opportunity to receive your positive qualification for our resort.We are very happy to identify that you had a pleasant vacation experience at our resort and we hope to have the privilege of serving you again in the future.Cordially,El Cid Resort.

Muchas gracias por tomarse el tiempo en evaluar nuestro servicio a través del sitio web de Expedia.Reciban nuestras más sinceras disculpas, ya que, lamentamos que su reciente visita a nuestras instalaciones no haya sido placentera.Sus comentarios nos ayudan a mejorar cualquier desviación y a mantener el nivel de servicio que todos nuestros huéspedes merecen. Podemos asegurarle que tomaremos las medidas necesarias para corregir las áreas de oportunidad identificadas en su retroalimentación.Nuestro objetivo siempre ha sido satisfacer las expectativas de nuestros huéspedes y ofrecerles experiencias de vacaciones insuperables.Esperamos que nos dé la oportunidad de elegirnos de nuevo como sus anfitriones en un futuro cercano.Cordialmente, El Cid Resorts.

Dear guest, Thank you very much for taking the time to share your review of our resort.We regret that this visit to our facilities has not been the experience that you expected however as soon as we had the opportunity to receive your comments, we started the proper follow-up with our team. You can be certain that our guests satisfaction is the most important for our team and the rest of our destination. Although we identified your negative impression. We can assure you our team did their best to properly assist you with your concerns during your stay with us and solve the inconveniences reported. It has never been our intention to make you feel our guest's feedback is not valuable to us.We look forward to having the pleasure of serving you again and restoring this negative impression in the future.Cordially, El Cid Resorts.