Hotell i Puerto Nuevo

“Poor hot water and pressure low”

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“Parking”

“Room was clean, staff was friendly.close to a lot of places.”

“Väldigt rent hotell/rum läget mitt i old san juan ”

“Centralt och ok”

“The decor,the staff, the rooftop amenities - All Wow.”

“The rooms are a bit out dated. The pillows are very uncomfortable. We stayed 5 night and 2 of the days we did not get our bath towels replaced. We also ran out of shampoo and body wash in the room. We called the front desk to get these items refilled but we never had a staff member bring them to us.”

“The location is awesome. Access to Balñeario de Vega Alta is 1 min walk. That is beach is beautiful.”

“Had some issues with electricity being out for most of the stay. Was not the hotel’s fault - impacted the entire area ”

“Bara en kort övernattning innan kryssning Väldigt rent och fint”

“It was fine.”

“Overall nice votel, but the point about a hotel is that you should be able to sleep. And unfortunately the AC is way too cold and the fan was blowing on full speed, and the control to adjust it wasn't activated. Other issues was that there was no soap in the bathroom and long lines to enter the breakfast, but that are minor issues.”

“They didn't offer military discount and for the 900 spent with no t.v and the toilet being small was not worth that but in a pinch can be a beautiful place as it was for me and my wife. ”