"This is a lovely hotel at the Pacific coast, a few hours drive from Guatemala City. Outstanding service from lovely staff. Nice albeit crowded pool areas. Do not consider if you need good Wi-Fi. It only works, and badly so, in common areas. That said, we would definitely stay here again."

"From start to finish it was a horrible experience! We had to change key cards three times, there was no hot water, no WiFi, no working tv. Our room was in poor condition and they really need to look after their installations better. They made several mistakes with our booking resulting in me getting ..."

"cuartos cómodos"

"The staff is consistent and considerate, We dont speak spanish but we always work it out, Maintenence does a great job pools and landscaping are beautifully cared for. front desk staff and kichen and servers, always have a smile and kindness. I was here in February and came back to Kaana surf for ..."

"Location"

"La estadía estuvo bien en general, la pasamos muy alegre. Mis hijos la pasaron súper felices en la piscina que estaba enfrente y el masaje muy recomendado. Los puntos a mejora es que la piscina estaba con insectos y no vimos alguien limpiando, no había agua caliente en las duchas de arriba y el mar ..."