Familjehotell i Puerto San José

“From start to finish it was a horrible experience! We had to change key cards three times, there was no hot water, no WiFi, no working tv. Our room was in poor condition and they really need to look after their installations better. They made several mistakes with our booking resulting in me getting charged three times! The check in took close to an hour. The staff was rude and not helpful at all and not a single time did we get an apology or any kind of compensation. A huge disappointment! ”

“The hotel is beautiful the only thing that needs improvement is check-in long lines. The hotel has lots of green areas that are perfect ”

“Le falta unos arreglistas pero no es mucho, esta bien así ”

“This is a lovely hotel at the Pacific coast, a few hours drive from Guatemala City. Outstanding service from lovely staff. Nice albeit crowded pool areas. Do not consider if you need good Wi-Fi. It only works, and badly so, in common areas. That said, we would definitely stay here again. ”

“Je recommande cet hébergement, l’hôtel est très beau, la piscine est agréable, la cuisine est pratique, tout est très propre. Nous avions une chambre avec un ventilateur et c’était parfait pour la nuit malgré la chaleur intense. L’accueil est parfait et la plage est à 1 min à pieds. ”

“Yes”

“Excellent attention and very nice place.”

“Loved the propiety and cleanness ”