Hotell i Puerto San José

“Amenities are veey durty...no maintennace poor quality of food ”

“This is a lovely hotel at the Pacific coast, a few hours drive from Guatemala City. Outstanding service from lovely staff. Nice albeit crowded pool areas. Do not consider if you need good Wi-Fi. It only works, and badly so, in common areas. That said, we would definitely stay here again. ”

“No tiene TV ni wifi”

“From start to finish it was a horrible experience! We had to change key cards three times, there was no hot water, no WiFi, no working tv. Our room was in poor condition and they really need to look after their installations better. They made several mistakes with our booking resulting in me getting charged three times! The check in took close to an hour. The staff was rude and not helpful at all and not a single time did we get an apology or any kind of compensation. A huge disappointment! ”

“Really good place ”

“Le hace fslta mas limpieza y mantenimiento a la propiedad”

“Lina habitación, el personal de lujo 👌muy atentos y brindan buen soporte di es requerido. ”

“Great place to stay. Aracely and Wilbert are very kind and devoted to make your stay as perfect as possible. Only negative point is that the location given on the site is not the real one. The owner will only give it to you after you book and after you ask for it. Taxi had trouble finding.”

“El lugar es excelente, la historia y todo el personal te brindan un excelente servicio. La piscina es hermosa y es ideal para relajarse y descansar.”

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“El personal del hotel es muy cordial y siempre están dispuestos a ayudar. El hotel es pequeño pero muy muy cómo, las habitaciones son espaciosas.”

“El hotel es muy bonito y a unos pasos de la playa el personal es bastante amable ! El único tema a considerar es que si vas a descansar esta muy cerca de la discotecas y se escucha a música hasta la madrugada .”

“The front desk lady was not pleasant or welcoming, beautiful place but you need to professionally train your staff to treat customers better ”

“I only write reviews when I feel that they are warranted and this is warranted. While I appreciated the location and access to the ocean, nothing else was good during my stay there. The food was mediocre at best. The property was empty- I was the only guest there. The property is outdated and needs to be updated immediately. It was not well maintained; lots of dust and cob webs in my room. I was very disappointed because I paid for a luxury experience and the only luxury was the ocean; which was...