Hotell i Pugnado Afuera

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“Everything was good nice place, nice staff, welcoming environment great air conditioning systems. i just wish they were more attentive to changing out our sheets and towels and providing us with those necessities and well and tidying up the room dialy.”

“The staff, the place, the people! Amazing!”

“We had a wonderful relaxing stay here. Breakfasts are excellent, and although the menu is limited, evening meals are very good. Pool is quite small but refreshing and beautifully clean. Our one recommendation would be to put a small fridge in the room. We will certainly return if we’re back in Puerto Rico.”

“We really enjoyed our stay at casa tonita! Was super clean perfect about of room for my family. I’ve already started recommending it to others for when they visit PR!”

“The place does not look anywhere near the photos, communication was absolutely horrible I sat inside my car for 3hrs early in the morning trying to get into the property to then find out if was given the wrong code, me and my friend both woke up with a bad allergic reaction eyes swollen face swollen 2 out of the 3 days which i think was coming from the millions of red ants that were coming in I asked for early check out to possible be able to go to another place and was denied a refund!! I...

“100% recomendada. Lugar hermoso, tranquilo,limpio. El anfitrion Angel muy amable y atento. ”

“Can not recommend. Room smelled moldy and musty - got respiratory issues, and allergic reaction to the mold. Front desk did not adress the issues, only stating fully booked. ”

“I LOVED EVERYTHING”

“Hotellet låg extremt långt utanför stan och det var jättesvårt och dyrt att ta sig runt OM man inte har bil. Stranden var inte alls bra utan man får ta sig ca 30 minuter med bil till en mycket bättre eller gå 15 minuter till en som var helt okej. Killen i receptionen var dock extremt hjälpsam och erbjöd väldigt god service så tack vara han blev inte våra nätter där så tokiga trots allt.”

“We feel like the place is misrepresented online. No restaurant. No breakfast served daily, even though this is on the Expedia page and official site. When we asked about this during check-in, we were advised it closed a long time ago, but they haven't gotten around to updating the info. Rooms, not clean. The first room had stains on bed sheets, bed skirts, couch, walls, rusty metal in bathroom, hair on the bed, couch, and shower walls, big water rust stains in bathroom on shower wall, and...

“El Hotel se encuentra en remodelación y se percibe un olor fuerte a cemento hasta en el apartamento. Sin embargo, El apartamento estaba limpio, cómodo, espacioso y el baño contaba con amenidades. Cuenta con un estacionamiento seguro y alto como para vehículos Pickup grandes, Un detalle: tuvimos problemas con la estufa (no encendió). Como recomendación, podrían tener café de cortesía instantáneo para dos personas como parte de los amenities. Otra recomendación, dejar saber que están en...

“Thank you to Daniel, Pedro and all the staff at Decanter Hotel for a memorial stay in Puerto Rico. If you're looking for a hotel near everything in Old San Juan, Decanter Hotel is the place to stay. Now, please keep in mind that the surroundings can get very Noisy due to restaurants/bars around but in overall, it's so worth it.”

“This place had terrible surroundings. Trash everywhere. The lock was half falling apart. Bathroom light did not work. Sent a handy man. Hose in the half filled pool. Junk inoperable car in front of place. It was really bad and we asked for a refund. ”