2/10 Väldigt dåligt
Annika
11 dec. 2024
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bring your earplugs and eat somewhere else!
We have stayed in hundreds of hotels and resorts all over the world.
We were here as a couple for 9 nights.
Picked the resort for the beautiful setting. We had high expectations due to the private island. We thought this was the place for tranquility and peace and quiet.
We were totally wrong.
This resort is in the end not suitable for families with children, nor for couples. Not for elderly,
There are always loud music or families with children around.
The gardeners are also constantly cutting grass, blowing leaves and sand.
It’s a constant high annoying sound level all over.
On top of this there is an airport not far away. All the planes are lifting and landing over Rebak Island.
Everynight at 7 pm the music from a live band starts.
The music can be heard right into the bedroom.
The adult pool is located behind the children's pool meaning that the adults have to give up the view from the infinity pool.
Sun loungers and bar have been placed so they are blocking the sea view.
Pool towels are not clean. Stains.
The staff generally did not maintain as high service level as we are used to in Malaysia.
Not as nice and caring treatment as in other hotels.
Apart from a breakfast buffet that felt stingy, using the coffee machine cost 11 MYR
The trays weren’t refilled properly.
Restaurant poor and costly. No value.
We are very disappointed with our stay.
Go somewhere else!
Annika
Bodde här 9 nätter i november 2024
