Reception

Recensioner av Hotel Cataleya Bavaro

3 out of 5
Hotel Cataleya Bavaro
Avenida Italia, Punta Cana, La Altagracia

Recensioner

7,4

Bra

10 - Fantastiskt i betyg. 10 av 25 recensioner" "
8 - Bra i betyg. 5 av 25 recensioner" "
6 - Okej i betyg. 5 av 25 recensioner" "
4 - Dåligt i betyg. 2 av 25 recensioner" "
2 - Väldigt dåligt i betyg. 3 av 25 recensioner" "

7,6/10

Renlighet

7,0/10

Personal och service

6,8/10

Bekvämligheter

7,4/10

Boendets skick och faciliteter

7,0/10

Hållbarhet

Recensioner

8/10 Bra

Deborah

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Only issues I found were I needed to ask for another towel for 2nd guest and more toilet paper. They didn't really have someone come to clean or change sheets/trash over 4 nights. Had to ask for more toilet paper. The water flow sometimes was choppy like alternating between strong and weak flow. However it was very clean. The only thing missing from room is a nice big mirror and the room is a bit small in terms of space. Overall nice place to stay for the price. I would return. Just be prepared for music downstairs/outside from around 8pm. restaurant included is nice as well, very good food prices/quality.
Bodde här 5 nätter i april 2024

10/10 Fantastiskt

Ivette

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a farely decent experience. They haven’t changed the signs so its the old Hotel Garden. You can read it from the main street. It was very clean, staff was kind, really enjoyed the Dominican breakfast with mangu and cafe every morning. It's basic, don't expect luxury but it has all you need for a quick stay. It gets a little loud until 2am so my earplugs helped, didn't bother me much. Restaurants and some gifts shops are walking distance and beach is near by. Parking was safe and around the corner.
Bodde här 4 nätter i april 2024

6/10 Okej

Krystle

Reste med sin partner
Gillade: Renlighet
Gillade inte: Personal och service och bekvämligheter
The hotel is extremely hard to find and it is because the name of the building is not the name of the hotel on expedia's website. The name on the door is the garden hotel. I prepaid for the hotel and the guy charged me an additional $12 when I arrived because he said that Expedia had his rate too low. The $12 that he used was actually my one key cash though. So whatever discount you have, if you use it at this hotel then he will take it back when you arrive or you cannot get into your room. He assured me there would be no additional charges after that though. They only gave us 1 towel. We had a quarter role of tissue when we arrived. We ran out after the next morning. Went downstairs to ask for another roll and the front desk agent told us that we had to go buy a roll at the store ourselves because they didn't have it. The room itself was great for the price and there is air condition and hot water. You will need to take a taxi or an Uber to get to the beach though.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Jenika

Bodde här 1 natt i april 2024

6/10 Okej

Orlando

Gillade: Personal och service
La seguridad de las puertas de las habitaciones aunque no tuve ningun problema o incidente no me parece muy segura tienen yales muy simple como de puerta de baño solo eso
Bodde här 3 nätter i april 2024

6/10 Okej

Chaddrick, Old Harbour

Gillade: Renlighet
Gillade inte: Personal och service
The place and stay are fine, my problem is that upon arrival the host charged me an additional fee because Expedia took a cut for their services but he wanted his full per-night pay especially since I was only staying 1 night, which meant I had to pay his fees for using Expedia or else he wasn't gonna let me in even though I paid what was advertised online... The wifi in the room was very weak too but it's ok when in the lobby.

10/10 Fantastiskt

Joel

Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Jenika

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Thanks 21 apr. 2024
Gracias

6/10 Okej

ricardo

Reste med sin partner
Gillade inte: Bekvämligheter
First of all, I would have to rate this a five out of 10. When you go on the balcony, you could smell feces coming from across the disposal plant of the hotel, which was a big turn-off for me. There was no maintenance of the room, nor even a broom to keep the room tidy. As for the bathroom, there was only a half glass and broken soap dispensers that were dirty. To make matters worse, checkout was at 12:00, and by 10:15, the lights were locked off, the AC was turned off, and the water. When I checked with the person at the front desk, they informed me that checkout was at 11:00. That is so unprofessional, and I will never go back to that hotel in a million years.
Bodde här 7 nätter i mars 2024
Svar från Gracias 2 apr. 2024
Siento mucho su experiencia. Tomaremos medidas con los trabajadores del hotel.Graciaspor su cmentario

10/10 Fantastiskt

Janell

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very good service!
Bodde här 1 natt i mars 2024
Svar från Gracias 2 apr. 2024
Gracias

2/10 Väldigt dåligt

Jose Torres

Reste i grupp
Gillade inte: Personal och service
Mala experiencia, es peligroso y tiene poca seguridad.
Bodde här 4 nätter i mars 2024
Svar från Falso 28 mars 2024
Eso es incierto! El area es segura y el hotel tiene seguridad las 24 horas. En cambio, usted se ha comportado de manera vulgar y dejo un desastre en la habitacin.Gracias

4/10 Dåligt

veronica

Gillade inte: Renlighet och personal och service
No good
Bodde här 4 nätter i mars 2024
Svar från Jesus G. 27 mars 2024
Hello,What happened? What is the reason for such a bad score?

8/10 Bra

Anthony Russell

Bodde här 4 nätter i mars 2024
Svar från Gracias 28 mars 2024
Gracias

8/10 Bra

Deborah

Bodde här 2 nätter i mars 2024
Svar från Gracias 28 mars 2024
Gracias

6/10 Okej

Ahmad r

Reste med familj och småbarn
Gillade: Renlighet och personal och service
Shower pressure was low
Bodde här 3 nätter i mars 2024
Svar från Sorry for that 22 mars 2024
Yes, sometimes we have that little problem, but we are solving it.

10/10 Fantastiskt

Christian

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is located in a prime location with the best Punta Cana nightlife and casinos in walking distance. There are also a significant amount of restaurants and amenities around the block. I was given a huge room with two beds, air conditioning, beautiful decor, fast wifi and clean sheets. The manager was super helpful and there are also staff around who will help you with anything you need at any time. Great value for money, would highly recommend!
Bodde här 2 nätter i mars 2024
Svar från Thanks 22 mars 2024
thank you

8/10 Bra

Johanna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel is nice but nobody knew where the hotel was located. I was around area for 45 min looking for the hotel. Hotel needs more signs
Bodde här 1 natt i mars 2024
Svar från Gracias 28 mars 2024
Gracias

10/10 Fantastiskt

Jacek

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place with nice Staff ...
Bodde här 6 nätter i februari 2024
Svar från Gracias 28 mars 2024
Gracias

10/10 Fantastiskt

Fernando

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Muy lindo todo, me gustó la experiencia
Bodde här 1 natt i februari 2024
Svar från Gracias 28 mars 2024
Gracias