Finns det pool på Zel Punta Cana – All Inclusive?

Ja, boendet har 2 utomhuspooler. Poolen är tillgänglig 09.00–18.00.

Hur mycket kostar det att bo på Zel Punta Cana – All Inclusive?

Enligt uppgifter från den 14 aug. 2025, startar priserna från 3 532,20 kr för en natts vistelse för två vuxna på Zel Punta Cana – All Inclusive den 18 aug. 2025, inklusive skatter och avgifter. Priset baseras på det lägsta priset per natt som hittats under det senaste dygnet för vistelser under de 30 kommande dagarna. Priserna kan ändras. Välj datum för att få rätt priser.

Är Zel Punta Cana – All Inclusive husdjursvänligt?

Ja, detta boende tillåter hundar (högst 2 per rum). En avgift på DOP 3150 per husdjur, per natt tas ut.

Hur mycket kostar det att parkera vid Zel Punta Cana – All Inclusive?

Vanlig parkering är gratis på det här boendet.

Vilka är incheckningstiderna för Zel Punta Cana – All Inclusive?

Checka in från: 15.00. Checka in fram till: när som helst.

Vilken utcheckningstid gäller för Zel Punta Cana – All Inclusive?

Utcheckning sker senast klockan 12.00.

Finns det all-inclusive-förmåner på Zel Punta Cana – All Inclusive?

Vissa av prisplanerna på detta boende är all-inclusive.

Var ligger Zel Punta Cana – All Inclusive?

Detta boende i lyxstil ligger i Bávaro, 1 km från Cocotal (golfklubb) och mindre än 5 km från Playa de los Corales och Cortecito Beach. Bavaro strand och Downtown Punta Cana ligger dessutom mindre än en mil härifrån.

Zel Punta Cana – All Inclusive: recensioner, erbjudanden och foton 2025

10/10 Fantastiskt

Dario

Reste med familjen

16 jan. 2025

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

Bodde här 4 nätter i januari 2025

10/10 Fantastiskt

Danny

Reste med familjen

13 aug. 2025

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter

Precioso hotel. Comida exquisita. Atención excelente

Bodde här 3 nätter i augusti 2025

8/10 Bra

Kiah

Reste med sin partner

10 aug. 2025

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter

Great property with beautiful pools and places to eat. Loved the quietness and wellness portion of it. Service was a little slow at most times though.

Bodde här 4 nätter i augusti 2025

6/10 Okej

Hayley Jane

Reste med sin partner

8 aug. 2025

Gillade: Renlighet och boendets skick och faciliteter

Gillade inte: Personal och service

This is a beautiful property and it appeared to be a great location to celebrate our wedding anniversary. However, there were a few issues that really let it down for us. The check in process was really unorganized and took far too long since we were encouraged to take a tour of some other rooms in consideration of an upgrade (conveniently our allocated room only had twin beds and there were no other king beds available). Long story short everything seems so unorganized as though the left hand doesn’t know what the right hand is doing. Excluding a small handful of individuals the customer service from staff was lacking in warmth and friendliness and there was a vibe that they didn’t enjoy working there. Too many disappointments to list here so I don’t think we’d go back to this resort.

Bodde här 4 nätter i juli 2025

10/10 Fantastiskt

Michel

Reste i grupp, Reste med familjen

7 aug. 2025

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter

Pool service

Bodde här 8 nätter i juli 2025

6/10 Okej

Joanne

Reste med sin partner

7 aug. 2025

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter

Bodde här 9 nätter i juli 2025

6/10 Okej

sherryann

7 aug. 2025

Gillade: Renlighet och boendets skick och faciliteter

Gillade inte: Personal och service

Ok let me start with the entrance and greeting it was beautiful, the girl we met at front desk made us feel welcome ,,,,, we were assigned a concierge his name is eliz what you can’t see

Bodde här 3 nätter i juli 2025

6/10 Okej

Carla

Reste med familjen

6 aug. 2025

Gillade: Renlighet och boendets skick och faciliteter

Gillade inte: Personal och service och bekvämligheter

Estuve una queja !! Pero quiero poner muy claro el trato de Yajaira la chica que trabaja en el café !! Una persona con pésimo servicio al cliente ! Arrogante ! Muy mal carate ! Cuando hable sobre el trato de ella ! Nos trato peor ! Hablé con la encargada Laura y creo que a llamarle a la atención nos trató pésimo ! Incluso otras persona alrededor daban la queja de lo mal que trataban!! No vuelvo por persona como ella !!!

Bodde här 3 nätter i augusti 2025

10/10 Fantastiskt

Sara

Reste med familjen

4 aug. 2025

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter

Our room was spacious and comfortable! All of the villas were close to everything, it was very walkable. And there were plenty of food options to choose from each day. The food was great and the staff were very friendly and accommodating. I’d highly recommend this resort and we will definitely be back!

Bodde här 3 nätter i juli 2025

8/10 Bra

torstein ulrich

Reste med familjen

4 aug. 2025

Gillade: Renlighet och boendets skick och faciliteter

The bartenders are nonexistent. There is no nightlife and it is a great place to get away if you want no noise.

Bodde här 7 nätter i juli 2025

8/10 Bra

Leonardo

Reste med familjen

3 aug. 2025

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter

Relaxing

Bodde här 3 nätter i juli 2025

4/10 Dåligt

Monica

Reste med familj och småbarn

3 aug. 2025

Gillade: Renlighet

Gillade inte: Personal och service

Resort needs alot of work when it comes to customer service. It toom us 3 hrs. To check in and we couldnt seem to get much help. You are assigned a concierge and we seen him the first 20 mins and never again. The food was not good..usually cold and there was not very many options. Resort was quiet and clean. Unfortunately, i would not visit this resort again.

Bodde här 2 nätter i juli 2025

4/10 Dåligt

Eric

Reste med sin partner

2 aug. 2025

Gillade: Renlighet och boendets skick och faciliteter

Gillade inte: Personal och service och bekvämligheter

We had high hopes for our vacation at ZEL Punta Cana, but unfortunately, the experience didn’t live up to expectations. While the resort itself is visually stunning — the grounds are beautiful, and the rooms are modern, clean, and very well-designed — everything else fell short, especially for a place marketed as a luxury all-inclusive. The buffet food was consistently cold and unappetizing. Every meal we had there lacked flavor and freshness. It honestly felt like food was being left out too long without proper temperature control. To make matters worse, there was very little variety for children, which made mealtimes even more difficult for families. The drinks were also disappointing — most tasted extremely watered down. Whether at the pool, bar, or restaurant, the quality was not what you’d expect from a resort of this level. Our biggest issue was with the concierge service, or rather the complete lack of it. Our concierge never introduced himself, never reached out, and never followed up. As a result, we were unable to make any dinner reservations at the specialty restaurants. We were forced to leave the resort and pay for dinner 3 out of the 5 nights, costing us nearly $500 — a major inconvenience and an unexpected expense at an “all-inclusive” resort. We reported our concerns to the front desk and staff several times, but our complaints were never addressed. There was no follow-up, no solution, and no accountability. What’s worse is that, after speaking with other

Bodde här 5 nätter i juli 2025

10/10 Fantastiskt

anastasia

Reste med sin partner

2 aug. 2025

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter

We stayed at ZEL Punta Cana for our anniversary and had a truly beautiful experience. The resort is stunning—lush, tropical, clean, and filled with charming walking paths and photo-worthy spots. The rooms were spacious, spotless, and beautifully designed. It felt like a home away from home. The staff were warm and welcoming—special thanks to Eliezer (concierge), Rafelito, Angelisa (buffet hostess), Yajaira (the sweetest barista who made the best iced lattes), Mateo (full of beachside energy), and Rudy for amazing service. Their kindness made our trip unforgettable. The food was great overall. We loved the poolside and beach restaurants for lunch—so fresh and flavorful. The buffet offered yummy salads, pizza, and daily breakfast with omelets, fruit, and pastries. À la carte and hibachi dinners were delicious, and drinks from the bars were always well made. A few small hiccups like housekeeping delays and tech issues with QR menus didn’t take away from how much we enjoyed our time here. If you visit, come prepared with personal essentials just in case—pharmacy prices can be high. ZEL has such a cozy, boutique feel. We left feeling relaxed, cared for, and already planning our return.

Bodde här 5 nätter i juli 2025

10/10 Fantastiskt

Ian

Reste med familjen

1 aug. 2025

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter

Beautiful property, excellent service and great food.

Bodde här 7 nätter i juli 2025

10/10 Fantastiskt

ESMERALDA

Reste med familjen

31 juli 2025

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter

Excelente en todos sus aspectos! Las personas muy serviciales!

Bodde här 3 nätter i juli 2025

10/10 Fantastiskt

Jennifer

Reste med familjen

30 juli 2025

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter

Very cozy hotel, staff is great its very zen. Wouldn’t recommend for families more relaxing for adults

Bodde här 2 nätter i juli 2025

6/10 Okej

Elizabeth

Reste med familjen

30 juli 2025

Gillade: Renlighet och boendets skick och faciliteter

Nice hotel that is better for adults than for a family.

Bodde här 1 natt i juli 2025

10/10 Fantastiskt

Gonzalo

Reste med sin partner

29 juli 2025

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter

Had a great time at Zel Punta Cana. Staff, food and service was excellent.

Bodde här 5 nätter i juli 2025

8/10 Bra

Facundo

Reste med familjen

28 juli 2025

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter

check-in needs to improve

Bodde här 2 nätter i juli 2025

8/10 Bra

Camila Papini

Reste med sin partner

28 juli 2025

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter

Pros: Beautiful property and grounds. Decent food, better than other all-inclusive resorts we have visited. It was perfect for a weekend getaway. Cons: There is a strange system in place that involves an assigned “butler” who is supposed to handle everything for you. However, we had multiple issues that were not handled properly and there is no clear chain of command to have problems addressed. Some examples include our room not being ready by 3pm check-in time, dinner reservations not confirmed, room service not delivered. Most employees seemed eager to please but better training in customer service would be helpful.

Bodde här 3 nätter i juli 2025

10/10 Fantastiskt

Diana

Reste med sin partner

28 juli 2025

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter

Excelente

Bodde här 2 nätter i juli 2025

10/10 Fantastiskt

Jessica

Reste med sin partner

27 juli 2025

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter

Zel is beautiful and looks just as pictured. The staff were so accommodating and kind. Food was good. Room was wonderful. Wished we could have gotten that swim up upgrade from Expedia, but they were out. Would def come again.

Bodde här 4 nätter i juli 2025

6/10 Okej

Joseph Frank

Reste med familjen

26 juli 2025

Gillade: Bekvämligheter och boendets skick och faciliteter

Our family of four stayed at this hotel in the past when it was under different ownership. We saw many advertisements and thought we would give it a try. We had reserved a two bedroom swimup suite but when we arrived they said that they couldn't give us that kind of room until the next day. I mean, if you reserve this kind of room ahead of time it should be ready upon check in. So they gave us two rooms with one bedroom swim up suite that didn't connect. It was a little tough but we made it work. The next day housekeeping didn't come to the room so we had to ask for towels and our bed wasn't made. Everytime you asked for a hand towel they never had. The service at the breakfast and lunch buffet wasn't the best, you would have to ask repeatedly for water which seemed like a "big ask" sometimes. The food is mediocre at best. We would venture out to the beach during the mornings after breakfast and there was no help setting up chairs. We've been to so many resorts and they usually have someone to assist you in getting towels, chair setup, etc. The beach had a lot of seaweed too. The Beach restaurant was also mediocre. Service not good and food not good. The nighttime restaurants were ok but they had a better crew of people working them. All in all, our family tried to make the best of it. For the amount we paid for this trip we don't feel that we got what we wanted in a vacation. It's a beautiful resort (landscape wise) but sadly we won't be back.

Bodde här 5 nätter i juli 2025

10/10 Fantastiskt

Tsvetomir

Reste med familjen

26 juli 2025

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter

It’s a great place for quiet getaway. Great food, nice pool area, activities, great stuff. The beach is 10 min walking distance, cart transportation is available. Large suits with a lot of amenities.

Bodde här 4 nätter i juli 2025

Som medlem sparar du 10 % eller mer på över 100 000 hotell i hela världen när du är inloggad

Zel Punta Cana – All Inclusive

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