Hotell i Quebrada Grande

“Everything was good nice place, nice staff, welcoming environment great air conditioning systems. i just wish they were more attentive to changing out our sheets and towels and providing us with those necessities and well and tidying up the room dialy.”

“Great staff , awesome location”

“We really enjoyed our stay at casa tonita! Was super clean perfect about of room for my family. I’ve already started recommending it to others for when they visit PR!”

“Muy buena localization. Tremendas atenciones”

“The place does not look anywhere near the photos, communication was absolutely horrible I sat inside my car for 3hrs early in the morning trying to get into the property to then find out if was given the wrong code, me and my friend both woke up with a bad allergic reaction eyes swollen face swollen 2 out of the 3 days which i think was coming from the millions of red ants that were coming in I asked for early check out to possible be able to go to another place and was denied a refund!! I...

“Un poco más de atención a los huéspedes y un poco más de atencion a la limpieza de las habitaciones”

“Bien”

“The staff, the place, the people! Amazing!”

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“Yes, parking was easy, right in front of the building but was upset there was no elevator and I had five suitcases with me”

“muy limpio”

“If you’re going looking to take some rest this is not the place. Everything else was fine.”

“If you’re looking for the review to decide on booking this is it! Hotel is still undergoing construction…this is two years in with no real progress. Water pressure is abysmal. If you have hair, you’re not getting the shampoo out. Stairs are a deathtrap(very steep). Walkway is extremely narrow. Beds are hard. TVs still had other people’s accounts signed in. Room was not 100% clean, trash found under beds, dried ketchup on floor(I hope!) and old bag of ice in freezer. No soap in room when we...

“Buen sitio y limpio”

“The hospitality love the amazing view the property owners are the nicest people so is the staff they make sure that you are very well taken care of, anything you need or any questions that you may have they will have a answer or they will have a suggestion is a very peaceful place and the homemade breakfast and the coffee is the best, Can't wait to go back I miss it already take time to unwind and relax to everyone at Serena boutique hotel Thank you you guys are the best.”

“I LOVED EVERYTHING”

“Very nice and clean. Book the room with the jacuzzi you will love it”

“Todo muy bien ”