Hotell i Ransom Canyon

“The shower head was inadequate.”

“Stayed here one night on an overnight road trip. Property was clean, staff was friendly and accomodating. Breakfast was typical of this type of hotel. Hair dryer was missing from our room which we did not realize until the next morning. If we pass back through here on our way home, we would definitely stay here again.”

“Room was ok for price, but poor shower and dirty chair. ”

“The staff is always welcoming and pleasant. The rooms are spacious and the beds are very comfortable.”

“Fine”

“The staff made the stay a good one. I understand the property was under refurbishing, but I'm rating what I saw.”

“I’m not sure what went wrong, but when I arrived to check in, they couldn’t find my reservation. Apparently their system didn’t have the information from Expedia. It took almost two hours for them to try to resolve the issue, and during that time I had to go back to my car, drive around, and sit on hold while going back and forth with customer service. I was told an escalating manager would call me back, but that never happened. By the time two hours had passed, I no longer felt comfortable...

“Breakfast was subpar compared to other Hampton stays. No juice available, table was dirty. Room bathroom had one opened tiny soap at the sink (was it recycled?). 3towels for four occupants.”

“Would absolutely stay again! ”

“Nice place. Great breakfast.”

“Parking and location is good. Very poor condition, old carpets and very dirty. Bed sheets were dirty. bugs found on my bed and restrooms. ”

“Friendly open environment that welcomes groups of people and their families. Nice breakfast buffet and evening snacks. Dated decore but in good working condition. ”

“Staff was very helpful. Cleaning staff was very good. ”

“Tv did not work in the first room given, but the front desk clerk promptly gave me another room with a working TV after troubleshooting the issue with no luck. ”

“Very nice, polite, informative and helpful employees. The room was excellent. The pool was awesome, fitnessroom was good and on top all this an amazing breakfast. ”

“This is a staffless row of suites across from the Pioneer Pocket hotel. You park right in front of your suite which includes a separate living area, bedroom, and bathroom. The room was clean, featured extra toiletries, and was convenient to downtown dining. This is our new favorite in Lubbock and was very reasonably priced.”

“All good”

“Excellent!”