Exteriör

Recensioner av Microtel Inn & Suites by Wyndham Red Deer

2.5 out of 5

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 621 av 1000 recensioner" "
8 - Bra i betyg. 286 av 1000 recensioner" "
6 - Okej i betyg. 55 av 1000 recensioner" "
4 - Dåligt i betyg. 24 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 14 av 1000 recensioner" "

9,4/10

Renlighet

9,4/10

Personal och service

9,0/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

8/10 Bra

Rudy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay, only flaw was there were youth teams staying the same time as us and you could hear them in the halls.
Bodde här 2 nätter i april 2024
Svar från Microtel Inn & Suites 22 apr. 2024
Hello Rudy, and thank you for taking time to share feedback about your stay. We are happy you enjoyed your time over all. Please know our property is popular with sports teams and youth groups over the weekend. We want all guests to have a great stay and encourage guests to make the front desk aware of any noise so that we can help calm the area.

10/10 Fantastiskt

Chelsea

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great room options and pool
Bodde här 1 natt i mars 2024
Svar från Microtel Inn & Suites 21 apr. 2024
Hi Chelsea, and thank you for the rating and review. We hope to welcome you back soon!

10/10 Fantastiskt

David

Always a great stay here.
Bodde här 1 natt i april 2024
Svar från Microtel Inn & Suites 20 apr. 2024
Hi David, thank you leaving feedback about your recent stay. We are thrilled you enjoy your time with us and look forward to your return.

10/10 Fantastiskt

Bobbi

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 1 natt i april 2024
Svar från Microtel Inn & Suites 15 apr. 2024
Hello Bobbi, Thank you for the kind review. We are happy that you felt your experience was a 5/5 and hope to see you back very soon!

4/10 Dåligt

Monika

Reste med familjen
I had to call the front desk about a rowdy group in the room next to ours. They said they would call and come to check but nothing was done. I called at 10:30 and 12:30 and nothing changed. They were drinking and loud until 2am. So unfortunate. The beds were hard and breakfast was midiocre.
Bodde här 2 nätter i april 2024
Svar från B 8 apr. 2024
Thank you so much for taking the time to reach out Monika, we deeply apologize for the disturbance you encountered while you stayed with us. the rowdiness and lack of control of the situation is not at all acceptable and on behalf of myself and my team we are sincere when we say that this situation does not best represent us, our hotel and what we stand for. if ever the decision is made to return with us please don't hesitate to reach out as we could discuss and rectify this situation together.

10/10 Fantastiskt

Kirby

Bodde här 1 natt i april 2024
Svar från Cynthia Benard - Director of Guest Services 25 apr. 2024
Hi Kirby, and thank you for choosing to stay with us! we are excited to see that you rated us a 5/5, and we hope to see you again very soon!

10/10 Fantastiskt

Chelsey

Reste med familj och småbarn
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Had a wonderful time. The kids LOVED the pool and slide. Great breakfast as well.
Bodde här 1 natt i mars 2024
Svar från Cynthia Benard - Director of Guest Services 1 apr. 2024
Hello Chelsey, and thank you for leaving a review about your recent stay with us at the Microtel Inn and Suites by Wyndham Red Deer. We are THRILLED that your children loved the pool and waterslide. We hope to welcome you back to the hotel very soon!

10/10 Fantastiskt

Nolan

Bodde här 1 natt i mars 2024
Svar från Cynthia Benard - Director of Guest Services 19 apr. 2024
Hello Nolan, Thank you for taking the time provide a score on your stay. We love that you found your experience to be a 5/5 and hope to welcome you back soon!

2/10 Väldigt dåligt

bhaskar

Bodde här 3 nätter i mars 2024
Svar från Cynthia Benard - Director of Guest Services 19 apr. 2024
Hello, we are sorry to learn that you were not completely satisfied with your stay. We hope to provide all guests with an exception experience. Please reach out so that we can gain more insight to your stay and provide resolution.

6/10 Okej

Roberta

Reste med familj och småbarn
Gillade: Renlighet, personal och service och bekvämligheter
I found the staff friendly and welcoming and also very accomodating. However, I didn't like that I had to ask for towels at the pool both times that I used it. The room was clean, but smaller than most other hotels - "microtel" means smaller and I didn't realize that when I booked it. The breakfast room was as accomodating as other hotels - still no gluten free. I appreciated that there is a full service lounge in the lobby. The front desk staff charged my credit card, despite my telling them that I would pay upon check out. I didn't appreciate that.
Bodde här 1 natt i mars 2024
Svar från Cynthia Benard - Director of Guest Services 27 mars 2024
Hello Roberta, thank you for taking time to share feedback about your recent stay. It was a pleasure having you as our guest. I am happy to read that you found the staff to be friendly and welcoming. We apologize if at any time you had to request pool towels, our goal to make sure every area is well stocked so that guests have access to all amenities they may need. Please know for future stays, that we do offer gluten free items as apart of our buffet, such as fresh fruit/vegetables, meat and egg options, and gluten free bakery items. Also, the hotel does need to pre-authorize a payment upon arrival, but guests are welcome to change their method of payment at any time. We hope this encourages you to stay with us again, and we look forward to better serving you in the future.

10/10 Fantastiskt

Roberta

Bodde här 1 natt i mars 2024
Svar från Cynthia Benard - Director of Guest Services 27 mars 2024
Good afternoon Roberta, Thank you for the 5/5 rating!

8/10 Bra

Monica

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My kids love the pool at this hotel.
Bodde här 1 natt i mars 2024
Svar från Cynthia Benard - Director of Guest Services 27 mars 2024
Good morning, thank you for your feedback. We are thrilled that your kids love the pool, and hope that you come back with them soon to enjoy it again!

10/10 Fantastiskt

Joseph

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Cynthia Benard - Director of Guest Services 27 mars 2024
Hello Joseph, and thank you for the 5/5 rating!

10/10 Fantastiskt

Ashley

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent breakfast!
Bodde här 1 natt i mars 2024
Svar från Cynthia Benard - Director of Guest Services 14 mars 2024
Hi Ashely! Thank you for your comments about our breakfast service. We are thrilled that you enjoyed breakfast and welcome you back to enjoy it again soon!

8/10 Bra

Neil

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy to get to on Gasoline alley.
Bodde här 1 natt i februari 2024
Svar från Cynthia Benard - Director of Guest Services 5 mars 2024
Hello Neil, We hope that you enjoyed every aspect of your stay. Thank you for sharing with others, that our location is easily accessible when exiting the high way. We hope to see you again soon!

8/10 Bra

Carolyn

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
very satisfactory except for loud fridge in room and both my son and I felt the sheets weren’t as soft or comfortable as they could be. Lots of dining choices close by. However when booking online, it was extremely misleading to show the prices in what I thought was Canadian -why would it be American in Canada- and in very tiny print at bottom tell you it’s US $. My cost went from 216 Cnd online to 292$ at check-in. Very unhappy with that misleading advertising!! I would not have chosen a hotel at that price point.
Bodde här 2 nätter i februari 2024
Svar från Microtel Inn & Suites 29 feb. 2024
Hi Carolyn, and thank you for taking time to share about your most recent experience with Expedia and staying at our Hotel. We are thrilled that you were over all happy with your stay. We hope to have you stay again.

10/10 Fantastiskt

Maria

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Friendly staff.
Bodde här 1 natt i februari 2024
Svar från Bailey 21 feb. 2024
Hi Maria, Thank you for taking time to leave feedback on your most recent stay. We are thrilled you found our staff friendly and cant wait to welcome you back to the hotel soon!

8/10 Bra

Lance

Reste med familjen
Gillade: Renlighet och personal och service
All in all a good stay. The property is getting a bit dated and could use some new mattresses.
Bodde här 1 natt i februari 2024
Svar från Microtel Inn & Suites 5 feb. 2024
Hello Lance, and thank you for your feedback. We rely on guest sharing their thoughts so that we can improve the hotel. We hope to have you come back again soon and look forward to your next review.

10/10 Fantastiskt

William

Bodde här 1 natt i januari 2024
Svar från Microtel Inn & Suites 5 feb. 2024
Hello William, and thank you for the 10/10 rating! it was amazing having you as our guest and we hope to see you again very soon!

10/10 Fantastiskt

Kristen

Bodde här 1 natt i januari 2024
Svar från Microtel Inn & Suites 12 feb. 2024
Good morning Kristen, and thank you fore taking time to leave feedback about your stay. We are thrilled you found your time with us to be a 5/5 and we look forward to seeing you again!

4/10 Dåligt

Kolbey

Reste med familjen
Gillade inte: Renlighet
Long hair in pillow case and towels are like sandpaper .. heater was Noisey .. terrible beds .. coffee at breakfast was good
Bodde här 1 natt i januari 2024
Svar från Cynthia Benard - Director of Guest Services 15 jan. 2024
Good morning Kolbey, thank you for staying as our guest and for taking the time to leave feedback about our stay. I am saddened to read that you did not have a good experience and will be reviewing your feedback with our managers. In addition, I will be refunding the card on file for 20% as a gesture of hospitality and we hope to better serve you in the future.

10/10 Fantastiskt

MARISSA

Reste med familjen
Gillade: Renlighet och bekvämligheter
The room was smaller than expected but that made it more cozy. The room was clean. So glad I chose this hotel. We will be back.
Bodde här 1 natt i december 2023
Svar från Cynthia Benard - Director of Guest Services 11 jan. 2024
Hello Marissa, and thank you for taking the time to share about your recent stay. We are thrilled that you will be back and look forward to seeing you again!

6/10 Okej

Dawna

Bodde här 1 natt i december 2023
Svar från Cynthia Benard - Director of Guest Services 11 jan. 2024
Hello Dawna, and thank you for staying with us. We hope to have you again as our guest in the future!

8/10 Bra

Neil

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Cynthia Benard - Director of Guest Services 2 jan. 2024
Hello Neil, and thank you for the 4/5 rating. We hope to welcome you back as our guest soon!

10/10 Fantastiskt

Matthew

Bodde här 2 nätter i december 2023
Svar från Cynthia Benard - Director of Guest Services 2 jan. 2024
Hi Matthew, and thank you for providing your stay with a 5/5 rating! We are thrilled you enjoyed your time with us and hope to welcome you back to the hotel soon!

10/10 Fantastiskt

Holly

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really enjoyed the pool with its water slide, hot tub and swimming pool combination. Check-in was quick and straightforward. We got a room right beside the pool; which worked well with kids and a small pup. The breakfast had eggs, bacon, pancakes, yoghurt, breads, fruit and juice; simply delicious . We would stay again.
Bodde här 1 natt i november 2023
Svar från Cynthia - Director of Guest Services 14 nov. 2023
Hello Holly, and thank you for taking time to share feedback about your stay. We are thrilled to read that you enjoyed so many aspects, and we hope to welcome you and your family back soon.

8/10 Bra

Delane

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023
Svar från Cynthia - Director of Guest Services 9 nov. 2023
Hello Delane, and thank you for taking time to rate your stay. We hope the next time you stay with us we can make it a 10/10!

10/10 Fantastiskt

Janice

Bodde här 1 natt i november 2023
Svar från Cynthia - Director of Guest Services 7 nov. 2023
Hello Janice, and thank you for staying as our guest. It was a pleasure having you and we hope to see you agains soon!

10/10 Fantastiskt

shelle

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly staff. Will stay again.
Bodde här 2 nätter i november 2023
Svar från Cynthia - Director of Guest Services 6 nov. 2023
Hello, and thank you for choosing to stay with us, and for taking the time to leave feedback about your experience. We hope to see you again soon!

10/10 Fantastiskt

Donna, Atlanta

Bodde här 4 nätter i oktober 2023
Svar från Cynthia - Director of Guest Services 14 nov. 2023
Hello Donna, Thank you for the 5/5 rating! We hope to have you stay again.

2/10 Väldigt dåligt

Kimberley

Bodde här 1 natt i oktober 2023
Svar från Cynthia - Director of Guest Services 14 nov. 2023
Hello Kimberley, Thank you for having stayed with us. Wea re sorry that you stay did not meet your expectations, and we hope to have the opportunity to better serve you in the future.

10/10 Fantastiskt

Margaret

Bodde här 1 natt i oktober 2023
Svar från Cynthia - Director of Guest Services 9 nov. 2023
Hello Margaret, thank you for the 5/5 rating! I am thrilled that you enjoyed your stay and look forward to welcoming you back!

10/10 Fantastiskt

Arlene

Bodde här 2 nätter i augusti 2023
Svar från Cynthia - Director of Guest Services 1 nov. 2023
Hello Arlene, and thank you for rating your stay a 5/5! We hope to see you again soon!

8/10 Bra

Victoria

Bodde här 1 natt i september 2023
Svar från Cynthia - Director of Guest Services and Sales 11 okt. 2023
Hello Victoria, and thank you for taking time out of your day to rate your recent stay with us. I am happy to see we were an 8 out of 10, but we hope to see you return soon so that your next stay can be a 10/10!

8/10 Bra

Eli

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 1 natt i oktober 2023
Svar från Cynthia - Director of Guest Services and Sales 10 okt. 2023
Hello Eli, and thank you for taking the time to share about your recent stay. We are happy that you enjoyed your stay and hope to see you again soon!

10/10 Fantastiskt

donald

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean & Quiet. I'd recommend.
Clean, quiet and good condition generally. This location has a bar that was closed when I was there so it may not always be as quiet. Not much road noise. Breakfast seating is a little tight, but food was good. The room had a huge walk in shower with a chair, no tub. Easy road access. I'd use it again.
Bodde här 1 natt i oktober 2023
Svar från Cynthia - Director of Guest Services 5 okt. 2023
Hello Donald, and thank you for taking the time to share about your recent stay! We are thrilled that you enjoyed your time with us and can't wait to welcome you back very soon.

10/10 Fantastiskt

Vijay

Bodde här 1 natt i oktober 2023
Svar från Cynthia - Director of Guest Services 24 okt. 2023
Hello Vijay, and thank you for the 5/5 rating. Please come stay again soon!

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Microtel Inn & Suites 3 okt. 2023
Hello, and thank you for rating us 10/10, we hope to see you again very soon!

10/10 Fantastiskt

Lorrie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bed and pillows were really comfortable ! Shower could use a shelf to put your soap etc. Hair dryer just okay and TV did not have a guide. Staff at front desk came up to help and nope no guide. Googled on iPad. But excellent staff and breakfast in the morning. Wish they had a restaurant but one just across the parking lot. Super easy to get to. Close to Costco and shopping
Bodde här 1 natt i oktober 2023
Svar från Cynthia - Director of Guest Services 4 okt. 2023
Hello Lorrie, Thank you so much for taking time to share about your recent stay with us. We are thrilled you enjoyed so many parts of your stay nd value your feedback abou the TV guide. Please know for your next visit, we do have a Bar and Lounge that serves food in our lobby, The Bears Den. We hope to have you stay with us again.

10/10 Fantastiskt

Catherine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Front desk/check-in was prompt, courteous and very helpful. Restaurant suggestions provided were great. Room was clean, comfortable and quiet. Conveniently located close to major highway and ring road, restaurants and services.
Bodde här 1 natt i september 2023
Svar från Microtel Inn & Suites 24 sep. 2023
Hello Catherine, and thank you for choosing to stay with us. We are thrilled to read that you enjoyed our location, staff and suggestions. We hope to have you stay with us again soon!

10/10 Fantastiskt

Kim

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Thankful for the room equipped with a shower for people with disabilities.
Bodde här 1 natt i september 2023
Svar från Cynthia - Director of Guest Services 28 sep. 2023
Hello Kim, and thank you for taking time out of your day to share thoughts about your recent stay with us. We are thrilled that you found the shower to meet your needs.

8/10 Bra

Bonny

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Breakfast area tight. Waited for food to be refilled. Staff were great.
Bodde här 1 natt i september 2023
Svar från Cynthia - Director of Guest Services 19 sep. 2023
Hello Bonny, and thank you for sharing about your recent stay with us. We are thrilled you found staff friendly, and value your feedback about the breakfast area. I will look to include your comments as we make changes in the future.

10/10 Fantastiskt

Martin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great
Bodde här 1 natt i september 2023
Svar från Cynthia - Director of Guest Services 18 sep. 2023
Good morning Martin, and thank you for taking time to rate your recent stay. I am thrilled you found our hotel to be a 5/5 and look forward to having you as our guest again.

10/10 Fantastiskt

Justin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från Cynthia - Director of Guest Services 18 sep. 2023
Hello Justin, and thank you for rating your recent stay. I am thrilled you found the hotel to be a 5/5 and hope to welcome you back again very soon.

10/10 Fantastiskt

Andres

Bodde här 1 natt i september 2023
Svar från Cynthia - Director of Guest Services 5 okt. 2023
Hello Andres, thank you for the 5/5 rating! We hope to see you again very soon!

8/10 Bra

Iona

Great location
Bodde här 1 natt i september 2023
Svar från Cynthia - Director of Guest Services 18 sep. 2023
Hello Lona, and thank you for taking time out of your day to rate your stay with us. I am thrilled that you found the hotel be a 4/5 and I hope to have you back as our guest again.

10/10 Fantastiskt

Wayne

Bodde här 1 natt i september 2023
Svar från Cynthia - Director of Guest Services 28 sep. 2023
Hello Wayne, and thank you for the 5/5 rating! We hope to have you stay with us again soon!

10/10 Fantastiskt

Elizabeth

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice comfortable and friendly place
Bodde här 1 natt i augusti 2023
Svar från Cynthia - Director of Guest Services and Sales 7 sep. 2023
Good morning Elizabeth, and thank you for aking time to share about your recent stay. We are thrilled that you found your time with us to be and hope to welcome you back soon!

4/10 Dåligt

Nicole Alison

Reste med familj och småbarn
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet
This was the dirtiest hotel I have seen all week and it was one of the newest in the Red Deer area. The carpet was stained and stains on the towels and beds. The room smelled and didn’t feel fresh at all. Very small and tight. I was glad it was only one night, but the staff were friendly. We came early before checkin and the kids were able to use the pool.
Bodde här 1 natt i augusti 2023
Svar från Cynthia - Director of Guest Services and Sales 6 sep. 2023
Hello Nicole, and thank you for taking time to share about your recent stay with us. We are happy that you found our staff to be friendly, that we were able to accommodate your early arrivals so that your children could swim. We apologize if you found the hotel to not meet your expectations in other areas and will bring your comments when enhancing the guest experience. We hope to have the opportunity to better serve you in the future.

10/10 Fantastiskt

Gunther

Bodde här 1 natt i september 2023
Svar från Cynthia - Director of Guest Services and Sales 7 sep. 2023
Hello, and thank you for taking time to rate your recent stay with us. We are thrilled you found your time as our guest to be a 10/10 and hope to see you again very soon!