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Recensioner av Motel 6 Red Deer, AB

2 out of 5
Motel 6 Red Deer, AB
900-5001 19 St, Red Deer, AB

Recensioner

7,0

Bra

10 - Fantastiskt i betyg. 218 av 1000 recensioner" "
8 - Bra i betyg. 394 av 1000 recensioner" "
6 - Okej i betyg. 159 av 1000 recensioner" "
4 - Dåligt i betyg. 127 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 102 av 1000 recensioner" "

7,4/10

Renlighet

7,8/10

Personal och service

6,6/10

Bekvämligheter

7,0/10

Boendets skick och faciliteter

6,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Pehr, Sweden

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very nice
With a low price we expected a "less than good" stay for one night. We were happily surprised, the hotel were very nice and clean. The interior reminded us of a modern European middle class hotel, like IBIS or other "express"-hotels in Europe. That is not bad at all. The staff were all around fantastic. The girl who checked us in were very helpful and also cheered up our sad three year old. Location is right in the middle of shopping and not much more. There are some restaurants within walking distance. A small complimentary breakfast was included in the price. It was a muffin, a bar and some juice. Coffee is served in the lobby. I'd say that this a very worthwhile hotel if you travel past red deer.
Bodde här 1 natt i juni 2017

8/10 Bra

Timothy

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
.
Bodde här 1 natt i april 2024
Svar från GM 30 apr. 2024
Thank you for your response. Your feedback is very important to us

4/10 Dåligt

Lis

Gillade inte: Renlighet
Bodde här 2 nätter i april 2024
Svar från GM 30 apr. 2024
Thank you for your response. Your feedback is very important to us.

6/10 Okej

claude

Affärsresenär
Gillade: Renlighet
No blankets anywhere in the hotel. No face cloth.
Bodde här 1 natt i april 2024
Svar från Ben 27 apr. 2024
Sorry that we were unable to meet your expectations. Blankets are always made on the bed for our guests at check in. extra linens can be requested with our front desk agents.

6/10 Okej

Yun

Affärsresenär
Gillade: Renlighet
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
The hair dryer was broken in my room and took a while for me to wait for a replacement
Bodde här 1 natt i april 2024
Svar från GM 23 apr. 2024
Thank you for your response. Your concerns are very important to us. Our staff are trained to help address any concerns you may have during your stay.

6/10 Okej

Jamie

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
This is hard to rate as the staff was incredibly pleasant and very helpful and I was so grateful for them. The room was unfortunately not very comfortable to stay in as there were hairs and stains on the bed, the toilet didn’t flush very well, the fridge stunk of rotten food previously in there, and the heat wouldn’t work at all, I froze all night as I slept between my own two blankets under the bed covers. And the door had a huge gap under it so you could hear anything outside in the hallways. It was very sad for this to be the experience in the room as again, my experience with the staff and their over and above help was a pleasure. Hoping they can find a way to upgrade their cleanliness to match their superb staff!
Bodde här 1 natt i april 2024
Svar från GM 22 apr. 2024
Thank you for your response. your feedback is very important to us. We will be reviewing your concerns, to make your next stay an enjoyable one.

2/10 Väldigt dåligt

arisha

Affärsresenär, Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stains on carpet Breakfast was cereal, muffin and yogurt
Bodde här 2 nätter i april 2024
Svar från GM 22 apr. 2024
We are sorry to hear that we did not meet your expectations. We do offer a Continental style breakfast. It is one way we are able to provide a service to our guests while keeping rates affordable.

8/10 Bra

Jennifer

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Service was great and room was clean
Bodde här 2 nätter i april 2024
Svar från GM 23 apr. 2024
Thank you for your response. We are glad you enjoyed your stay!

8/10 Bra

Daniel

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Close to sports arena
Bodde här 2 nätter i april 2024
Svar från GM 23 apr. 2024
Thank You for your response, we are glad you enjoyed your stay!

8/10 Bra

Michelle

Reste med familjen
Gillade: Renlighet och personal och service
Older hotel but clean with helpful staff
Bodde här 1 natt i april 2024
Svar från Ben 17 apr. 2024
Thank you for your response. We hope your next stay will be even more enjoyable.

4/10 Dåligt

Timothy Brandon

Gillade inte: Renlighet och boendets skick och faciliteter
This was probably the worst hotel I’ve stayed at in a long time. The smoke alarm went off around 6:30am two nights in a row. My room was dirty with clumps of hair in my bed. My blanket felt like thick sandpaper when I requested a new one, it was worse than the first. The key cards didn’t work, and an employee had to escort every to their room and then them in. Room service never came. When I asked for 2 towels at the front desk, they weren’t sure if they had anymore. The breakfast was pretty sad and usually things were out. There was no fruit. Just toast, cereal, yogurt and packaged muffins. They did allow pets so we are thankful for that. If they want to stay in business, they need to improve on some key areas.
Bodde här 3 nätter i april 2024
Svar från GM 17 apr. 2024
Timothy,Thank you for your response. We take our guests concerns seriously. I am sorry to hear that we did not meet your expectations, and are working hard to address your concerns. I would like to clarify that our breakfast is advertised as a continental "grab and go", and staff was quick to resolved the door lock and fire alarm issues.

6/10 Okej

William

Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
I was disappointed with registration as it took a long time to register. The breakfast was extremely limited with no real choice on the food provided.
Bodde här 1 natt i april 2024
Svar från Ben 9 apr. 2024
Hi William, Thank you for your response. We are working to improve our check in times. We do provide a continental style "Grab and Go" breakfast. This is one way we are able to provide a service while keeping rates affordable.

4/10 Dåligt

Mary

Reste i grupp, Reste med husdjur
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room cards not working for the whole weekend, alarm going off two mornings in a row. Very noisy till at least midnight every night.
Bodde här 3 nätter i april 2024
Svar från Ben 9 apr. 2024
Hi Mary, we apologies for any inconveniences you had during your stay. We have resolved the key card issue, and have modified our breakfast items to reduce false alarms. Our occupancy was high during your stay and staff are always available to handle any noise complaints.

4/10 Dåligt

Bin

Both nights are really noisy.
Bodde här 2 nätter i april 2024
Svar från Ben 10 apr. 2024
Thank You for your response. We value your feedback. I am sorry to hear that your stay could have been more enjoyable. Our staff is always available to address any noise concerns you may have, while they happen.

2/10 Väldigt dåligt

Greg, Lone Butte

I booked with Expedia but the hotel was fully booked. I had to take room not finished under construction. Hope I get a rebate???
Bodde här 1 natt i april 2024
Svar från Ben 11 apr. 2024
Thank you for your feed back. Your request is under review

8/10 Bra

Bradley

Reste med familjen
Gillade: Personal och service
Not sure why at 7:00 AM the smoke alarm blared for 5 seconds & the lights in the room flashed off & on?
Bodde här 1 natt i april 2024
Svar från Ben 8 apr. 2024
Thank you for your response. We are sorry for the false alarm. We have addressed the issue and are working to make your next stay will be even more enjoyable.

4/10 Dåligt

Darren

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The gentlemen that booked me in was awesome. Between Expedia, the hotel and other booking agencies the hotel was over booked. We waited for a room. The room keys didn’t work at all, ever. The receptionists had to let us into our room when ever we needed in. The rooms are dated the top covers were stained, the rug was stained. At 7 am the fire alarm went off for no apparent reason. If it wasn’t for the lack of available rooms in red deer I woulda cancelled and went else where.
Bodde här 1 natt i april 2024
Svar från Ben 8 apr. 2024
Thank you for your response. We are working to address your concerns. We hope your next stay will be an enjoyable one.

2/10 Väldigt dåligt

George

Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Ben 8 apr. 2024
Thank you for your response. We are working to make your next stay will be even more enjoyable.

4/10 Dåligt

Rodney, Calgary

Affärsresenär, Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Room keys didn’t work. They said there key machine was down and they couldn’t make keys so every time we needed in we had to wait for someone to let in. Tv didn’t work. No remote and you could do it manually as every time you hit the volume button it asked to change the input. We were told by the front desk there were no remotes in any of the rooms and none of the TV’s worked. This I found out was a lie as everyone one we asked had remotes and working TV’s. Light bulbs were burnt out, rigs were badly stained. There was a large hole in our bathroom door and the top covers of our beds were stained and tattered. The floor of the room was very cold and drafty.
Bodde här 1 natt i april 2024
Svar från Ben 7 apr. 2024
Thank you for your response. your feedback is very important to us. We will be reviewing your concerns, to make your next stay an enjoyable one.

8/10 Bra

Pam

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good location for everything we were doing could use chairs more in rooms & luggage rack
Bodde här 2 nätter i mars 2024
Svar från Ben 2 apr. 2024
Hi Pam, We are glad that you enjoyed your stay. We thank you for your feed back as we are always looking to improve our guests experience at our hotel

8/10 Bra

Jerome

Good price Bag breakfast
Bodde här 1 natt i mars 2024
Svar från Ben 26 mars 2024
Thank you for sharing your review. We are glad you enjoyed your stay!

2/10 Väldigt dåligt

Maria

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Staff were rude.
Bodde här 1 natt i mars 2024
Svar från Ben 26 mars 2024
Thank you for your response. your feedback is very important to us. We will be reviewing your concerns, to make your next stay an enjoyable one.

8/10 Bra

Peter

Reste i grupp
Gillade: Bekvämligheter
Property was good value for the money
Bodde här 1 natt i mars 2024
Svar från Z 25 mars 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!

4/10 Dåligt

Gordon

Affärsresenär, Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
You get what you pay for. Bathroom toilet didn’t flush, noisy most of the night, garbage on the elevator, and I’m pretty sure there was blood smeared on the TV. It’s been 4 days and I’m still waiting for my $50 deposit to be returned. The only good thing about this place is as the fact that I was only there for 8 hours, checked in at 11 and left at 7. So happy to leave this place
Bodde här 1 natt i mars 2024
Svar från Ben 8 mars 2024
Thank you for your response. your feedback is very important to us. We will be reviewing your concerns, to make your next stay an enjoyable one.

8/10 Bra

Gerald

Bodde här 1 natt i februari 2024
Svar från Ben 24 mars 2024
Thank you for your response

4/10 Dåligt

Wendy

Reste med sin partner
Gillade inte: Renlighet och bekvämligheter
I was really disappointed in the cleanliness I had to clean the toilet seat and the remote control OMGoodness we won't stay there again I guess the price dictates the quality.
Bodde här 1 natt i februari 2024
Svar från Ben 27 feb. 2024
Thank you for your response. your feedback is very important to us. We will be reviewing your concerns, to make your next stay an enjoyable one.

8/10 Bra

Cory

Bodde här 1 natt i februari 2024
Svar från Ben 24 mars 2024
Thank you for your response

4/10 Dåligt

Robert

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Poor check in. Very long wait. Blamed on “new system “. Keyed room doors didn’t work. Had to be unlocked by the single front desk person who is already overloaded with a computer system that isn’t working. Hotel built in front of huge shopping complex parking area.
Bodde här 1 natt i februari 2024
Svar från Ben 22 feb. 2024
Hello Robert,Thank you for your review. Your feedback is important to us. We are happy to say that our system is now restored. We hope to have another opportunity to provide you with an excellent stay.

8/10 Bra

Rebekah

Gillade: Renlighet
Bodde här 1 natt i februari 2024
Svar från s 20 feb. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!

4/10 Dåligt

Diane

Gillade inte: Renlighet
Very limited breakfast in a very small area. Noise from room below carried up. Stains and hair on towel and pillowcase. Stains on mattress cover.
Bodde här 2 nätter i februari 2024
Svar från s 20 feb. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.

2/10 Väldigt dåligt

James

Affärsresenär
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Parking lot in front was dark. Holes in doors and walls through out. Stains on all sheets in two different rooms I was in because the toilet didnt work in the first one. I slept in my clothes on top of the blankets. An array of interesting people either staying or coming and going during the night.
Bodde här 2 nätter i februari 2024
Svar från s 20 feb. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.

2/10 Väldigt dåligt

Sherry

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från s 20 feb. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.

6/10 Okej

Donovan

Bodde här 1 natt i februari 2024
Svar från Ben 13 feb. 2024
Dear Donovan, Thank you so much for sharing your review with us. I sincerely apologize on behalf of our entire team that we did not meet your highest expectation while you stayed at our hotel. I would take an opportunity to request you to give us another chance to prove to you, by providing a quality service for your next stay at our hotel. Thanks & Regards, Team Motel 6,Red Deer, Alberta

10/10 Fantastiskt

Tarra

Reste med familj och småbarn
Gillade: Renlighet, personal och service och bekvämligheter
Cigarette burns in the bed cover, old phones in the room
Bodde här 1 natt i februari 2024
Svar från Ben 13 feb. 2024
Dear Tarra, Thank you for your kind rating of your stay at Motel 6 Red Deer. It is our goal to make your stay even more enjoyable the next time you stay with us.

10/10 Fantastiskt

Arlen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Ben 13 feb. 2024
Dear Arien, We are happy to have met all your expectations during your stay, and look forward to hosting you again.

6/10 Okej

John, Medicine Hat

All about the price. Breakfast was either toast or cereal
Bodde här 1 natt i februari 2024
Svar från s 8 feb. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!

10/10 Fantastiskt

zoey

Gillade: Renlighet, personal och service och boendets skick och faciliteter
very nice
Bodde här 1 natt i februari 2024
Svar från s 5 feb. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!

8/10 Bra

Ruth

Gillade: Renlighet och personal och service
Bodde här 1 natt i februari 2024
Svar från s 8 feb. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!

4/10 Dåligt

Robin

Reste med sin partner
Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Motel room and bed were clean. Biggest problem was that it is a non-smoking motel and people were smoking on third floor. Issue was mentioned several times to front desk and we were basically ignored. Room telephone was broken and useless.Holder for shower head was broken. Snow had melted and lots of garbage in parking stalls in front of motel.
Bodde här 2 nätter i februari 2024
Svar från s 8 feb. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.

6/10 Okej

Michael

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Quiet, cost effective hotel. Not very clean. Bathtub had a buildup of scum, mystery dried things in the wall (I suspect boogers) Hole in the door. But it was a bed.
Bodde här 1 natt i januari 2024
Svar från s 5 feb. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!

2/10 Väldigt dåligt

Tina

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was small and dirty. The mattress was old, dirty and sagging and there was pet hair in the carpet. The furnace vent pushed cold air into the room which made for a cold sleep even with the thermostat at 25 Celsius as the blankets are one sheet and a very thin blue felt blanket. Walls were also dirty. We did not attend the breakfast as it was very limited and the hotel is not clean.
Bodde här 1 natt i januari 2024
Svar från S 22 jan. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.

10/10 Fantastiskt

Adele, Siksika

Bodde här 1 natt i januari 2024
Svar från S 22 jan. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!

8/10 Bra

Kristen

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place to just sleep. Breakfast was very simple but good enough for the price.
Bodde här 1 natt i januari 2024
Svar från S 22 jan. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!

6/10 Okej

Vance

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Not too bad
First off the check in was hard and painfull. Not smooth but with that being said the two ladies helping me were great. However the hotel’s check in system was not great. There was zero water available to buy from a machine or available in the lobby which means we had to use the bath tub faucet to fill water bottle. The ice machine has just broke down but no temporary bags of ice were available The breakfast was the first day consisted of apple/orange juice and/or coffee and toast, packaged muffins and yogurt. On the second day they added cereal so not the best breakfast but not the worst. The beds were great and the room was clean. The room key had to be re keyed 2-3 times in order to work.
Bodde här 2 nätter i januari 2024
Svar från Nancy Y. 16 jan. 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Väldigt dåligt

kenneth

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från s 22 jan. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again

4/10 Dåligt

Kevin

Gillade inte: Personal och service och boendets skick och faciliteter
They had fans running to dry something out and said they couldn’t supply breakfast because of the noise
Bodde här 1 natt i december 2023
Svar från Brand Experience Team 8 jan. 2024
Hi Kevin,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Väldigt dåligt

Shelley

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Horrible!
Will never stay here again! No face cloths, hand towels, bathroom in horrible shape! Front desk guy didn't even know if they had ice, which they didn't, wifi sucked, no glasses to drink out of... i could go on, but you get my point.
Bodde här 1 natt i december 2023
Svar från Brand Experience Team 8 jan. 2024
Hi Shelley,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

4/10 Dåligt

Hailey

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Cheap rates and the staff is pleasant but doesn't really seem "on the ball". Had to switch rooms due to dead bugs in the bathroom. I think this is in a sketchy part of town so be careful.
Bodde här 1 natt i december 2023
Svar från Sara 21 dec. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again

4/10 Dåligt

Brent

Bodde här 5 nätter i december 2023
Svar från Sara 18 dec. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again

4/10 Dåligt

Ashley

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
People fighting outside and in the lobby. Ambulance showed up. Was not a great experience wouldn’t stay alone
Bodde här 2 nätter i december 2023
Svar från S 13 dec. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again