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Recensioner av Super 8 by Wyndham Red Deer

2 out of 5
Super 8 by Wyndham Red Deer
7474 50th Ave, Red Deer, AB

Recensioner

5,0
10 - Fantastiskt i betyg. 52 av 712 recensioner" "
8 - Bra i betyg. 110 av 712 recensioner" "
6 - Okej i betyg. 163 av 712 recensioner" "
4 - Dåligt i betyg. 177 av 712 recensioner" "
2 - Väldigt dåligt i betyg. 210 av 712 recensioner" "

5,2/10

Renlighet

6,4/10

Personal och service

4,8/10

Bekvämligheter

4,6/10

Boendets skick och faciliteter

4,6/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Lisa

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The bedroom had water all over the floor, there js no breakfast, it was dirty and the staff is not professional at all. Very disappointed.
Bodde här 1 natt i maj 2024

4/10 Dåligt

Mohaned

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Smoking smells everywhere.
Bodde här 1 natt i maj 2024

4/10 Dåligt

Kyle

Dirty. Not a real safe environment.
Bodde här 2 nätter i maj 2024

2/10 Väldigt dåligt

Sara

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We checked out after the first night and had to find another hotel. There were homeless people everywhere and a junkie shooting up in the entrance when we arrived. The smell in the building is horrific and you could see where the room door had previously been pryed open.
Bodde här 4 nätter i april 2024

4/10 Dåligt

Kathy

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Not good
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Victoria

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Doors had no locks, holes in walls, holes in bedding, a little dirty, cracked tiles and smelled of stale cigarette smoke. Did not stay.
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Xuzhu

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Deposit may take very long time to refund, facilities are quite old.
Bodde här 1 natt i april 2024

4/10 Dåligt

Erin

Affärsresenär
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Dirty and sketchy
Bodde här 1 natt i april 2024

4/10 Dåligt

William

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i april 2024

2/10 Väldigt dåligt

Tayboure

Reste med familjen
The first room we went into had food in the freezer and the fridge had dog hair and dirt on it the bed sheets had food and hair all over it Requested a new room and the bathroom was disgusting the toilet had a price tag in it the fridge had a horrible smell nothing was vacuumed
Bodde här 2 nätter i april 2024

2/10 Väldigt dåligt

Anthony

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Horrible hotel to stay at, the property is run down, there are half finished projects all over the hotel. Drunks and schechy people from the bar walking down the halls. Kitchenet room has stove leaning off the wall and zero items available for the kitchenet to actually cook with. Room is dirty and bathroom was so dirty it had to be cleaned before being usable! Don't recommend
Bodde här 3 nätter i april 2024

2/10 Väldigt dåligt

Erin

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
When I booked on Expedia it said our room was supposed to have a balcony, a seperate dining area, coffee/tea maker, queen size bed and a few other minor stuff. No balcony(hotel staff said kitchen units don't have balcony) no coffee tea maker no seperate area at all and the bed was so small the rails stuck out on the side. When I made the original compliant to Expedia they did amazing at trying to reach the hotel but to our amazement they were NEVER able to reach the front desk. Oh and the "free breakfast" was in a paper bag with an apple muffin and a juice box. There were even signs saying free fresh breakfast.....
Bodde här 2 nätter i april 2024

8/10 Bra

Tia

Gillade: Personal och service

2/10 Väldigt dåligt

Rick

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pretty run down. Homeless behind the building. Smells bad. Was bitten by something. Sketchy tenants. Paper thin walls. Was cheap though and the front desk was courteous.
Bodde här 2 nätter i april 2024

4/10 Dåligt

Sarah

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The whole place smelled of cigarette smoke. The bedding was clean but had cigarette burns throughout despite being a "non-smoking" room. The rest of the room appeared to have a rush clean done so not very thorough.
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Charles

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
I didn’t stay there because it reeked of smoke the Outside was filthy and there was only 1 narrow staircase to the rooms on the 2nd floor. I forfeited my points and the registration fee to stay somewhere more suitable
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

linda

Gillade inte: Renlighet och boendets skick och faciliteter
Didn't even stay was totally gross
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Son

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
I won’t come back this property anymore
Bodde här 1 natt i mars 2024

4/10 Dåligt

Selena

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i mars 2024

2/10 Väldigt dåligt

Richard Paul

Bodde här 1 natt i mars 2024

4/10 Dåligt

Lauren

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The bathtub, floors, sink and toilet were very dirty.
Bodde här 1 natt i mars 2024

4/10 Dåligt

Hope

Gillade: Personal och service
Gillade inte: Renlighet

2/10 Väldigt dåligt

Jerin

Reste i grupp
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They assigned me a room undergoing renovation, making my stay unpleasant. Despite my request for a different room due to excessive dust and malfunctioning doors, they declined. The breakfast was subpar, consisting of only one apple and a cup of coffee. The staff's rudeness further adds to my dissatisfaction, and I cannot recommend this hotel to anyone.
Bodde här 1 natt i februari 2024
Svar från Attinder Pal Singh 24 feb. 2024
Hi Rajan,Thank you for taking the time to share your feedback with us. We sincerely apologize for the unpleasant experience you had during your stay at our hotel. It's truly disheartening to learn that we fell short of meeting your expectations.We deeply regret the inconvenience caused by assigning you a room undergoing renovation. This oversight is certainly not reflective of our usual standards, and we understand how disruptive and uncomfortable it must have been for you. We have taken immediate steps to address this issue and ensure that such incidents do not occur in the future.Regarding your request for a different room and the issues with excessive dust and malfunctioning doors, we apologize for our inability to accommodate your request promptly. Please know that your feedback has been shared with our team, and we are actively working to improve our responsiveness and guest satisfaction in these areas.Furthermore, we are disappointed to hear that our breakfast offerings did not meet your expectations. We strive to provide a satisfying and varied breakfast experience for all our guests, and we regret that we missed the mark during your stay. Your comments will be taken into consideration as we reassess and enhance our breakfast options.Regarding the behavior of our staff, we are deeply concerned to hear about any instances of rudeness or discourtesy. This is certainly not indicative of the level of service we aim to provide, and we sincerely apologize for any interactions that left you feeling dissatisfied. Rest assured, we will address this matter internally to ensure that all our guests receive the respect and professionalism they deserve.We genuinely value your feedback as it helps us identify areas for improvement and strive for excellence in our service delivery. We understand that your experience may have left a lasting impression, but we hope you will consider giving us another opportunity to regain your trust and provide you with the exceptional stay you deserve.If you would like to discuss your experience further or if there is anything else we can do to address your concerns, please do not hesitate to contact us directly. Your satisfaction is our utmost priority, and we are committed to making amends and exceeding your expectations in the future.Thank you once again for bringing these issues to our attention, and we hope to have the opportunity to welcome you back for a much-improved experience.

2/10 Väldigt dåligt

Wendy

Affärsresenär
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The staff are friendly. However the rooms are filthy. The first room was dirty with crumbs on the counter grease in the sink and tobacco on the mattress under the sheets so I got a second room but it was way worse. I actually went to the store and bought cleaning supplies and bedding. It took me 45 minutes just to clean the bathtub and toilet. I had to sweep debris off of the mattress before I could make the bed etc. I had to stuff towel’s between the door and frame as well as under the door so that the cigarette and pot smoke from the hallway wouldn’t come in the room. There were dogs barking all night. Fighting in the hallway and outside. I could go on
Bodde här 2 nätter i februari 2024
Svar från Attinder Pal Singh 24 feb. 2024
Dear Wendy,Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointment and inconvenience you experienced during your stay. Providing a clean and comfortable environment for our guests is our top priority, and it is disheartening to hear that we fell short of your expectations.We appreciate you acknowledging our friendly staff, but we understand that cleanliness is paramount, and we regret that we did not meet this standard during your visit. Your detailed description of the issues you encountered is deeply concerning, and we are committed to addressing each of them to ensure that they do not happen again in the future.Rest assured, we are taking immediate steps to address the cleanliness issues you mentioned and to improve our overall standards. Additionally, we will be looking into the disturbances you experienced, such as noise and smoke, to ensure a more peaceful and pleasant stay for all our guests.We value your feedback as it helps us to identify areas for improvement, and we hope that you will consider giving us another chance to provide you with the exceptional experience that you deserve. Please feel free to reach out to our team directly if you would like to discuss your stay further or if there is anything else we can do to make amends.Once again, we apologize for the inconvenience you faced, and we thank you for bringing these matters to our attention.Warm regards,

2/10 Väldigt dåligt

alexandra

Affärsresenär, Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was one of the dirtiest hotels I have ever been in. Would highly advise against booking here
Bodde här 1 natt i februari 2024
Svar från Attinder Pal Singh 22 feb. 2024
Hi Alexandra,We apologize that we did not meet your expectations. You guys stayed with us and consumed the room and services at full. You did not even pay pet fees for your dog. When my staff asked your boyfriend/husband about the pet fees, he answered back that, Alexandra would pay it, but you guys left. Again, we as a whole team once again, apologize for the discomfort.

2/10 Väldigt dåligt

Clement

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Not recommended for anyone
Poor management. Poor hygiene. Water not flowing. Smell coming out from every corner of the room. The hotel should be labeled “for smokers only”
Bodde här 2 nätter i februari 2024
Svar från Attinder Pal Singh 22 feb. 2024
Dear valued guest,Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your disappointing experience during your stay at our hotel.We sincerely apologize for the issues you encountered regarding management, hygiene, water flow, and unpleasant odors in your room. Please rest assured that we take your concerns very seriously, and we will be addressing them with our management team immediately to ensure such lapses do not recur.Regarding the smell, we do not designate our hotel as "for smokers only," and we apologize if you feel otherwise. We strive to provide a comfortable and pleasant environment for all our guests, regardless of their preferences.We deeply regret that we fell short of meeting your expectations and hope that you will consider giving us another opportunity to serve you better in the future.If you would like to discuss your experience further or have any additional feedback, please do not hesitate to contact us directly. Your satisfaction is our top priority, and we appreciate the opportunity to improve based on your comments.Warm regards,

4/10 Dåligt

Britanee

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Super 8 no great
There was breakfast no phones in the room one towel, you cant smoke on the balconies, the have rules as to when you can have guests its stupid
Bodde här 4 nätter i februari 2024
Svar från Attinder Pal Singh 22 feb. 2024
Dear valued guest,Thank you for choosing to stay with us and for taking the time to share your feedback. We're pleased to hear that you enjoyed our breakfast offering during your visit.Regarding your concerns, we apologize for any inconvenience caused by the absence of phones in the rooms. We continuously evaluate our amenities to ensure they meet the needs of our guests, and we appreciate your feedback on this matter.In regards to the towel situation, we apologize for the oversight. We strive to provide ample amenities for our guests' comfort, and we will certainly address this with our housekeeping team to ensure it doesn't happen again.We understand that our no-smoking policy on the balconies may be disappointing for some guests, but it's in place to ensure a comfortable environment for all our guests, including non-smokers and families.Regarding our policies on guests, we implement these measures to maintain security and ensure the safety and comfort of all our guests. We appreciate your understanding and cooperation in adhering to these guidelines.Your feedback is invaluable to us as we continuously strive to improve our services and facilities. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,

2/10 Väldigt dåligt

Collin

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Attinder Pal Singh 22 feb. 2024
Dear guest,Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience at our hotel did not meet your expectations. Please accept our sincerest apologies for any inconvenience or disappointment you may have encountered during your stay.

4/10 Dåligt

Chad

Bodde här 2 nätter i februari 2024
Svar från Attinder Pal Singh 22 feb. 2024
Dear guest,Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience at our hotel did not meet your expectations. Please accept our sincerest apologies for any inconvenience or disappointment you may have encountered during your stay.

4/10 Dåligt

Cathy

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Attinder Pal Singh 22 feb. 2024
Dear guest,Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience at our hotel did not meet your expectations. Please accept our sincerest apologies for any inconvenience or disappointment you may have encountered during your stay.

6/10 Okej

Robert

Affärsresenär
Gillade: Personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Reasonable price and a very comfortable bed. There was a pervasive smell of stale cigarette smoke throughout. Room smelled stale. Cigarette burns on the tub and bedspread. (Non smoking room) couldn't figure out how to use the shower. It didn't have a diverter.
Bodde här 1 natt i januari 2024
Svar från Attinder Pal Singh 22 feb. 2024
Dear guest,Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience at our hotel did not meet your expectations. Please accept our sincerest apologies for any inconvenience or disappointment you may have encountered during your stay.

6/10 Okej

Mark

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Finding a parking spot out front was difficult due to the bar next door. The smell of pot coming from the other rooms wasn't pleasant and the arguing from couples keeping me up. Other than that the stay was good.
Bodde här 4 nätter i januari 2024
Svar från Attinder Pal Singh 22 feb. 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience at our hotel did not meet your expectations. Please accept our sincerest apologies for any inconvenience or disappointment you may have encountered during your stay.

2/10 Väldigt dåligt

Sylvie

Bodde här 1 natt i januari 2024
Svar från Attinder Pal Singh 22 feb. 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience at our hotel did not meet your expectations. Please accept our sincerest apologies for any inconvenience or disappointment you may have encountered during your stay.

4/10 Dåligt

Bonnie

Reste med sin partner
Gillade inte: Renlighet och boendets skick och faciliteter
This property needs a lot of repairs. We had no towels shower didn’t work and room was not clean
Bodde här 1 natt i januari 2024
Svar från Attinder Pal Singh 22 feb. 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience at our hotel did not meet your expectations. Please accept our sincerest apologies for any inconvenience or disappointment you may have encountered during your stay.

6/10 Okej

Abd Al Mageed

Affärsresenär
Gillade: Personal och service
Gillade inte: Bekvämligheter
Bodde här 3 nätter i januari 2024
Svar från Attinder Pal Singh 22 feb. 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience at our hotel did not meet your expectations. Please accept our sincerest apologies for any inconvenience or disappointment you may have encountered during your stay.

8/10 Bra

Lawrence

Gillade: Renlighet och personal och service
Bodde här 1 natt i januari 2024
Svar från Attinder Pal Singh 22 feb. 2024
Dear Lawrence, Thank you for choosing us during your stay in Red Deer. This wonderful rating for our hotel motivates our team to do their best and meet our guest's expectations.

6/10 Okej

jackie

Bodde här 5 nätter i december 2023
Svar från Attinder Pal Singh 22 feb. 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience at our hotel did not meet your expectations. Please accept our sincerest apologies for any inconvenience or disappointment you may have encountered during your stay.

8/10 Bra

Andrea

Bodde här 1 natt i januari 2024
Svar från Attinder Pal Singh 22 feb. 2024
Dear [Reviewer],Thank you for taking the time to share your feedback with us. We're truly happy to hear that your experience at our hotel did meet your expectations.

2/10 Väldigt dåligt

Maria

Bodde här 4 nätter i december 2023
Svar från Attinder Pal Singh 22 feb. 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience at our hotel did not meet your expectations. Please accept our sincerest apologies for any inconvenience or disappointment you may have encountered during your stay.

2/10 Väldigt dåligt

Nick

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I have been staying in hotels for the past 20 years for work. By far the worse hotel ever. For the people that work on the oil areas industry it's like the worse camp.
Bodde här 1 natt i december 2023

6/10 Okej

Emmanuel

It’s located close to major shopping centers
Bodde här 3 nätter i december 2023
Svar från Attinder Pal Singh 22 feb. 2024
Dear Guest, Thank you for choosing us during your stay in Red Deer. This wonderful rating for our hotel, motivates our team to do their best and meet our guest's expectations.

4/10 Dåligt

Wai, Medicine Hat

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The place is generally run down. Exterior door lock is broken. Interior door doesn’t seal properly. The single round shower faucet knob is missing so you cannot control temperature. Bath tub floor is painted and peeling. My son said that the white bed sheet smells. On the bright side. It wasn’t too noisy.
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Elisha

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property by far has the nicest front staff. Nice and clean hotel in a great location
Bodde här 1 natt i december 2023
Svar från Attinder Pal Singh 22 feb. 2024
Dear guest, Thank you for choosing us during your stay in Red Deer. This wonderful rating for our hotel, motivates our team to do their best and meet our guest's expectations.

2/10 Väldigt dåligt

Jivat

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023

2/10 Väldigt dåligt

Lacey Jean

Affärsresenär
Gillade inte: Personal och service och boendets skick och faciliteter
Do not stay here
Bodde här 12 nätter i november 2023

2/10 Väldigt dåligt

Robin

Bodde här 1 natt i december 2023

2/10 Väldigt dåligt

Chad

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is not a nice place. Kitchenette had no dishes, TV didnt work, scared to take of my shoes, looked like the carpet had not been vacuumed in years. Whole place smelled like cigartees and kitties. Will absolutely not be booking again.
Bodde här 3 nätter i november 2023

2/10 Väldigt dåligt

Anthony

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Had gang members waving guns in the hallway threatening eachother, loud power tools in other room at 3am. Dog barking.
Bodde här 3 nätter i november 2023

2/10 Väldigt dåligt

Rebekah

Affärsresenär
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Gross dirty … very poor condition in the hallways in the stairwells in the rooms. It took me 25 minutes just to get front desk staff. Then when I finally got checked in, they give me the key to somebody else’s room, and I walked in when it was occupied. Barking dogs throughout the hall from the rooms. Room was dirty with crusty food on the floor and the sheets and pillows were stained and had hair in them. The room Was definitely not vacuumed. You get what you paid for. This definitely is not a super 8 quality but better then a truck.
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Majed

Bodde här 1 natt i november 2023
Svar från Attinder Pal Singh 22 feb. 2024
Dear Guest, Thank you for choosing us during your stay in Red Deer. This wonderful rating for our hotel, motivates our team to do their best and meet our guest's expectations.