Hotell nära Red Deer Mountain Bike Park

“Location was good”

“I found the hallway and our room smelt like dog! The washroom was in horrible condition. So gross, so dirty!! This hotel has absolutely no care in maintenance.”

“Room was filthy / stained. Smelt like sewage. Leaks from the roof landed in my wife’s eye and the staff was less than helpful / did not seem concerned. Great location and the hotel has potential, but it’s ran terribly therefore it is suffering immensely. Management needs to care more about properly training staff and maintaining the building. No staff could locate a medical kit in the building as well.”

“The air conditioning was now working. Was 26 when I got there and stayed the same all night. The shower filled up the tub as the diffuser was not working correctly.”

“Staff was very friendly and extremely helpful! Breakfast was hot, delish and clean area - thank you for a great stay!”

“The front staff (William) was absolutely amazing! We had an issue with the AC in one of our rooms and he was professional and so helpful! The rooms were very clean, the hot-tub did have some peeling, and there are no USB ports in the room (bring an adapter).”

“Clean room and pool area. Staff were excellent to deal with. ”

“No breakfast in the morning, no milk or cream for the coffee. Disappointing.”

“Helpful staff, hot tub was closed”

“Stay was great! Bed was comfy, ac wad lovely and the shower pressure was amazing!!!! All staff was friendly and sweet, especially the lovely young man who checked us in!”

“Clean.”

“We reserved and paid for a junior suite. We were presented with a Dbl Queen room instead. We were given a roll away cot that took up any extra room that it had. We notified them of a leaking toilet--that was fix satisfactorily--but there was no way to contact front desk and the room had no phone. We were there for 3 nights and it seemed like we were bumped for some teams that were occupying all the ground floor suites. Friends of our had also booked a suite for the same reasons as us (5 ppl) and...

“It was good”

“Vi bodde på hotellet då vi gjorde en bilresa och besökte platser hos släktingar. Personalen i receptionen var mycket vänliga och hjälpsamma. Bjöd på kaffe och god kaka vid ankomsten. Bra kanadensisk frukost. ”

“It was clean and close to the hospital where I had a test done.”

“Good location. Appreciated the fridge and microwave. Bed mattress firm and comfortable. The staff were very friendly and helpful. I requested a pet free room due to a recent asthma flare up and they were very accommodating. The big negative for me was the very strong scented cleaning products. We had to air out the room so it wouldn’t affect my breathing. The strong smell lingered in the lobby. Anyone who is allergic or sensitive to smells would have a problem with it. The soap and shampoo also...

“Included breakfast was minimal... only dry items like cereal and fruit, no hot food such as eggs, meat, pancakes or waffles. Needed extra pillows... they had none (only 2 pillows per bed were in room), no extra blankets. One bed was good other was so soft that we rolled to the middle bc bed kind of folded from weight. A/C was so extremely loud that it sounded like there was a helicopter in our room. No shampoo or conditioner, no cups for coffee maker in room, no coffee either. Do not recommend,...

“Clean. Friendly.”

“It was extremely dirty and we did not feel safe. Did not end up staying there that night.”