Hotell i Reisterstown

“20歳の息子と2人で利用しようとして、先に息子をチェックインさせようとしたところ、21歳未満だから、チェックイン不可との対応をされました。事前にメールで、息子の名前を連絡していたにもかかわらずです。私のチェックインか深夜だったので、息子は別の場所に泊まりました。”

“Impecable staff for a corporate visit”

“Stayed at the Sonesta for a graduation ceremony at the Baltimore Convention Center. An easy walk (5-7mins) from the hotel to the convention center. The facility was very clean and offered a great breakfast (extra fee). Definitely a great place to stay.”

“Comfortable and clean”

“Room is clean. Elevator was a nightmare Kitchen fi”

“I never got the wifi password”

“We had a nice comfortable stay.”

“Loved our stay here!”

“We just happened to be there with several soccer teams and it was loud, noisy and very disruptive the whole weekend”

“The ”

“None everything was perfect for us ”

“The good: The staff was very helpful and friendly. The beds and pillows were extremely comfortable. They offer a free hot breakfast that was good. Shuttle service available. Very good restaurant/bar next door. Gym is okay if you are creative. The smith machine cables are broken. The not as good: No streaming options on the TV. We had issues with the TV but weren't in the room long enough to bother with asking to have it fixed or swapped out. 4th floor has no ice machine as signage indicates....

“The elevator wasn’t working. I’m disabled and my room was on the 3rd floor. The lobby smells terrible. Idk if it was the staffs body odor or what. Terrible. Smell. Rest of the hotel and room smelled fresh but heavily masked by spray and product but ok. Breakfast area smelled like mold and waffles. Very weird. Idk if I’ll stay again.”

“Everything was great”

“Property was not well maintained. Rooms have very strong and uncomfortable smells of perfumes. Services for guests were very limited. Air condition units were not properly cleaned and maintained. Staff were not very polite and professional. Some have serious language barriers. Lots of noise and smell of tobacco around the compound.”

“The parking lot is always full. It’s hard to find a parking spot after a certain time. The sheets were dirty as well as the elevator. The counters in my room sticky! As if it hadn’t been wiped down. There needs to be better communication between the front desk and housekeeping! I was disrupted several times when I was clear my check out time was 12pm. The front desk staff, minus the Manager, she’s always pleasant and confident. The other women I interacted with were strange. The check out...