Hotell nära Rend Lake

“We were looking for a hotel close to Pheasant Hollow Winery in order to attend one of their special events. We hit the jackpot with SureStay... it is only a couple minutes from the winery and is very clean, quiet and apparently efficiently run. We will definitely use in the future. ”

“Clean room ”

“The reception desk person was very nice and made sure I was able to access the room okay. I was happy that this property was pet friendly. At first glance the room looked good, but when I laid down and looked at the ceiling, I noticed a bunch of red stains above the bed. The area of town the property is in is rundown and a little sketchy and once I got in the room, I locked the door and didn't leave until I checked out in the morning.”

“We love the evening meal and drinks included and breakfast too. Large rooms, clean.”

“No pets”

“Clean room, friendly staff, great rate, and great amenities. Would definitely stay again”

“Clean rooms”

“Clean and safe”

“Good was good and clean, everything worked properly. ”

“We chose to pay at the property with cash and had to put a cash deposit(refundable) with what we paid for the room. But I dont remember seeing or reading that there would be a "cash deposit" for a "cash transaction" on the website. When I asked what the deposit was for the lady was a little snippy and stated it would be for any damages found. We are old so highly unlikley we would create any damages! When checking out there was no one at the desk so we had to check out with the "kiosk...

“Parking was convenient. Room was clean and spacious. Food was good. ”

“Clean room. Friendly staff. Pet-friendly, pets stay for free.”

“The outside and lobby was clean. The young girl St the front desk was friendly and helpful. Th rooms were clean. The fridge was huge but looked a little rough on the outside but very clean on the inside. Beds weren’t too bad clean pillows soft. Bathroom has some tile broke sink was crewed to the wall. You can tell it wasn’t the original toilet that used to be in there didn’t match the spot on the floor and it moved when you sat firm on it. There was permanent stains on the tub But it was clean....

“Nice looking hotel for where it’s located. Lobby, workout facility and room all looked great. The service, however, was absolutely horrible. Front desk didn’t greet us or ask how our stay was, etc. - something you expect when staying at any hotel. They had a room service option and when I called that number in the morning the gentlemen on the other line sounded like it was his first day on the job. No greeting again, just a “hello?” and asking for room service took about 10 minutes as it seemed...