Familjehotell i Novara

"Väldigt fina rum. Hade lite problem med att komma in men det löstes väldigt snabbt och smidigt av ansvariga på plats. Platsen låg väldigt bra i Arona med promenadavstånd till bra restauranger. Rummen var lite kalla men det var en väldigt skön och varm säng så man sov fantastiskt bra."

"The hotel fulfilled all our needs during our stay"

"Trevligt hotell vid sjön med underbar resturang vid vattnet, även frukosten vid vattnet var fantastisk, enda nackdelen var att det var myggor på restaurangen på kvällen."

"Lite äldre stil, men väldigt trevligt. Superb frukost. Bra å snäll service. Halvknepigt men fungerande WiFi. "

"Fantastisk utsikt! Halvbra mat. Lite långsam service vid baren. Supergod Tiramisu."

"Very poor condition of the bathroom, urgent need for renovation (Superior room)."

"On the booking they promised pick up from and to the airport -- but they did not. i paid 80 euro in taxi back and forth to the airport and it was not worth the money. When I confronted the staff about that it said on the website that they offered the free taxi service -- she basically shrudded her shoulders and said that there is nothing she can do. She supported me with a taxi from the hotell that i had to pay myself and she said it would cosst 35 euro -- but when I got to the airport the taxi driver said 40 euro. He got really upset and could not speak english and just kept repeating "40 euro, 40 euro". the hotel was noisy during night and the cleaning detergent smelled like someone dropped a whole perfume bottle in the room. Overall I feel hustled, and it was not worth the money. "