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“Cannot find my left amenities bag! I mistakenly left my bag there but they said cannot find anything left behind. And I am very sure about this… Cannot trust the staffs anymore”

“Two issues within this hotel: firstly its location was quite far away from Kota and Goldok where food and shopping are within reach. In the end, the cost I spent in taxi for five days, added up to be close to a day stay, not to mention the amount of time wasted in traffic jams. Secondly while the hotel room is clean, the housekeeping is quite inadequate. Soiled and torn towels, bed sheets with stains, uncomfortable mattresses, low water pressure and poor air conditioning system. Signs that the...

“bra område. inne i gallerian.”

“I have stayed so many times in this hotel. But due to the pandemi, this hotel becomes quite with only few guests and only several floor was open ”

“Best Breakfast in Asia Rooms are spacious and nice decorated you feel like home. Location is perfect ! One of my favourite hotels in the world...... Travel in Asia ×40 Nigths per year”

“While the initial room photos were a bit misleading—showing a Studio Premier with a kitchenette for a Deluxe King booking—and the listed laundry room was unavailable, Citadines handled the situation with true hospitality. To make up for the discrepancy, they kindly upgraded me to a Studio Premier and provided complimentary laundry service. Their quick resolution really made my stay comfortable. However, at 1am on my last night was disrupted by a malfunctioning electrical panel that caused the...

“all ok”

“Hotellet lever upp till allt som stod i beskrivningen. Personalen är verkligen i toppklass på att serva alla. Maten och frukosten är perfekt och skulle man önska något som inte finns är det bara att fråga. Rummet håller bra standard och städningen är perfekt. Liten men renlig och bra pool. Förvånansvärt tyst för denna stora stad.”