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“Staff was very helpful the room was clean”

“Nice cheep rooms that had nice standards. God service from Staff. God including breakfirst buffé.”

“I think the property was excellent overall, it is a beautiful hotel and looks like no expense has been spared. WhereI have an issue is that it seems something this size has been built to accommodate international guests, and the staff's level of understanding and speaking English was quite poor. I would have thought this would be a paramount requirement. ”

“The pool was okay! Overall this place is terribly run down with aircon leaking, tv not functioning in dome rooms, no safe box, toilet ceiling leaking, bath water stagnant at bathing time! This hotel is totally outdated! What shown in all the website is not even near the ambience It had. I’m totally disappointed for a hotel that claims to be 4star. I will not recommend this hotel to anyone and I think it should he taken off from online booking as it is misleading. The WiFi was bad and...

“Location is very nice view, enjoy with family and children’s”

“Tout était parfait dommage que notre voisin de chambre s’est montré trop bruyant tôt le matin (appels téléphoniques, télévision, crachats). Nous avions une chambre qui peut communiquer avec la chambre voisine. ”

“The staff were phenomenal. I chose a sea view room, and was blown away by not only the view, but the quality of the room overall. The food at the restaurant was delicious, and there were events to keep us entertained, as well as several food and drink options within easy walking distance - Marley's Signature was particularly noteworthy. I'll most definitely stay here again, it was a wonderful stay. A big thank you to the entire team at Novotel Lampung!”

“Hotellet behöver uppdateras, men det kommer nog ske inom kort enligt dem. Maten var bra, och rummen var bekväma. Det bästa av allt är servicen och personalen. Måste vara de bästa personalen jag träffat av alla hotell jag besökt. Rekommenderas varmt!”

“Always a great place”

“The property is in bad condition as a newer hotel. Need to replace all the bed linens and towels urgently (lots different stains on them). Bathroom needs upgrade. The only good thing about this property is the location. ”

“I found this other person’s complaints on the hotel and I totally agree with everything. Once entering the room the smell is strong of “moldy” or sorts. The sheets had stains, the mirror aren’t clean, sofa had some dirt or sorts and generally doesn’t look clean. Housekeeping came said they cleaned before, I asked to change room said no spare room to change to. In the end just change the sheets and swept the floor. The new sheets had stains too. Opened the window to help air out the smell. At...