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Recensioner av 22 Hill Hotel

3 out of 5
22 Hill Hotel
Brautarholt 22-24, Reykjavik

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 501 av 1000 recensioner" "
8 - Bra i betyg. 370 av 1000 recensioner" "
6 - Okej i betyg. 90 av 1000 recensioner" "
4 - Dåligt i betyg. 18 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 21 av 1000 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

8,2/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Johann

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Malin

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i oktober 2023

8/10 Bra

Rikard

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 3 nätter i maj 2023

8/10 Bra

Sophie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice and clean
Nice clean hotel close to inner city. Good breakfast
Bodde här 1 natt i juli 2022

10/10 Fantastiskt

Victor

Bodde här 2 nätter i maj 2022

10/10 Fantastiskt

Max

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean, easy to get to,free parking with many spots
Room was spacious and clean. Bed was very comfortable. A few things were a bit worn in the room and the bathroom, but overall it looked fresh. Bathroom was clean and it had a shower cabin that did not spray water all over the floor. It's nice to be able to shower without getting the whole floor wet. The shower cabin had also been meticulously cleaned which we also appreciate because that isn't always easy. Hotel was fairly quiet apart from some noise that came through the door but we don't remember hearing anything through the walls. Breakfast was very good. Plenty of spots for parking and it's very easy to get to the hotel. There's plenty of restaurants within 10-15 min of walking and the rest of the centre isn't much further. Reception staff was also very nice. :) Would definitely stay here again.
Bodde här 2 nätter i april 2022

10/10 Fantastiskt

Sari

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra läge. Lätt att hitta.
Bodde här 2 nätter i april 2022

8/10 Bra

Magnus

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bra boende med hyfsat nära till centrum, typ 5min promenad. Bra parkeringsmöjligheter utanför hotellet. Frukosten kunde varit lite bättre men helt ok.
Bodde här 4 nätter i november 2021
Svar från Albert 11 jan. 2022
Hi. Thank you so much for your review, (and just if you have time), what do you think was missing at the breakfast table? Hope to see you again.

10/10 Fantastiskt

Filip

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2021
Svar från 22 Hill Hotel 1 nov. 2021
Dear Filip, Thank you very much for your nice review. We look forward to welcoming you for a next stay in Iceland!

8/10 Bra

dorna

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2020

8/10 Bra

Johan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
economy hotel
Economy hotel in walking distance to central Reykjavik. Good service and quiet rooms. Breakfast is served in the restaurant on the ground floor.
Bodde här 1 natt i juli 2020

10/10 Fantastiskt

Anna, Växjö

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Rekommenderas. Trevligt hotell. Vi fick stort bra rum. Bra läge. Trevlig tillmötesgående personal. Fick frukostpåse med vid tidig flygning, perfekt.🙏 Bra restaurang i anslutning till hotellet, där även frukosten serverades. God mat.
Bodde här 4 nätter i juli 2020

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i januari 2020
Svar från HA 27 jan. 2020
thank you for your generous review

10/10 Fantastiskt

Freddy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2019
Svar från ÞB 19 okt. 2019
Thanks for staying with us. We appreciate your feedback! Great picture

8/10 Bra

Gustaf

Affärsresenär
Gillade: Renlighet och personal och service
Okej budgethotell
Litet rum men helt OK, det som behövs finns i stort sett. Det är ett budgethotell vilket märks men med tanke på prisläget i Reykjavik, prisvärt. Mycket bra med mikrobryggeriet RKV ett stenkast bort :-) Okej frukost men absolut inget speciellt. WiFi fungerade ganska dåligt, och rum 314 ligger precis bredvid hissen vilket gör att det är ganska lätt att bli störd.
Bodde här 3 nätter i september 2019
Svar från ÞB 4 okt. 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Bra

Susanne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra Hotel ganska centralt läge Mkt trevlig och hjälpsam personal Rent Bra frukostbuffé Fri parkering Återkommer vi till Reykjavik kan vi absolut tänka oss bo här igen Riktigt trevligt hotel
Bodde här 5 nätter i september 2019
Svar från ÞB 4 okt. 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Bra

Britt

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i september 2019

10/10 Fantastiskt

Kim

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Underbar vistelse! Önskar att de hade annat än hårdkokt ägg, men jag är övertygad att de hade löst det om jag frågade. Varmt rekommenderat!
Bodde här 4 nätter i september 2019
Svar från ÞB 4 okt. 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet och personal och service
Close to city center. Clean hotel. No hot breakfast. Tiny bathroom.
Bodde här 1 natt i maj 2019
Svar från ÞB 2 juni 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Bra

Cecilia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2019
Svar från ÞB 24 apr. 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i januari 2019
Svar från ÞB 17 jan. 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Fantastiskt

Mikael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2018
Svar från ÞB 17 jan. 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Fantastiskt

Mikael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2018
Svar från Þröstur 31 dec. 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Fantastiskt

Lennart

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Upplevelseresa
Första resan till Island. Verklig upplevelse, ett annorlunda landskap. Intressant geologi och historia. Stod med ett ben i USA och ett i Europa och gränslade förkastningen mellan plattorna. Vädret var inte det bästa men det är en annan sak.œ
Bodde här 3 nätter i maj 2018

8/10 Bra

Bjarne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bjarne
Bra hotel med fin utsikt i lite skabbiga kvarter. Rent, snyggt och nära till centrum.

10/10 Fantastiskt

jyrki

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell
Väldig bra service på hotellet mycket bra

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
22 hills hotell
Hotellet låg en bit bort från centrum så den som vill vara mitt i smeten bör välja annat. Vi var supernöjda med allt. Servicen var perfekt, otroligt trevlig och hjälpsam personal. Rummet var rent och fräscht. Vi hade utsikt över berg och hav (så länge man inte tittade ner och såg de trista plåttaken precis utanför så var det vackert. Transfern till olika utflykter vi gjorde hämtade upp precis utanför hotellet vilket också var väldigt smidigt. Frukosten hade inga varma rätter men vi var mkt nöjda med den ändå.. åter igen väldigt fräscht och rent och väl värt pengarna

6/10 Okej

Parth

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från Sherilyn 21 maj 2024
Thank you for your rating. We appreciate your feedback and would love to know if there are any specific areas where we can improve to earn a higher rating from you in the future. Please feel free to share any additional comments or suggestions you may have. We hope to have the opportunity to welcome you back again in the future and provide you with a more enjoyable experience.

10/10 Fantastiskt

Marianna

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The breakfast was really simple and plain and there weren’t many option. Just fruit, bread, bread toppings and hard boiled eggs. The same every day
Bodde här 4 nätter i maj 2024
Svar från Sherilyn 16 maj 2024
Thank you for your feedback regarding our breakfast offerings. We apologize that it did not meet your expectations and lacked variety. Your input is valuable to us, and we will take it into consideration to enhance our breakfast options and provide a more satisfying experience for our guests. We appreciate your understanding and hope to have the opportunity to improve upon this aspect during your next visit.

8/10 Bra

KiMar

Gillade: Renlighet och personal och service
There is no front desk person, so when i couldnt get in my room, there was no one to help me. I had to call, but Expedia gave me the wrong phone number. The room was lovely, but there is construction going on in the hotel and all around it. Noisy. I didnt have curtains, so the midnight sun kept me up. The hotel furnished me with another room, so that was nice. Once constructiin is done, this will be a great little hotel.
Bodde här 3 nätter i maj 2024
Svar från Sherilyn 15 maj 2024
We apologize for the inconvenience you experienced during your stay. We understand how frustrating it can be when there's no immediate assistance available. We're actively working to improve our communication channels to ensure guests have accurate contact information for any issues that may arise. We're glad to hear that you found the room lovely and that we were able to accommodate you in another room. Your feedback regarding the construction noise and lack of curtains is duly noted, and we'll strive to address these concerns for future guests. We appreciate your patience and understanding and hope to welcome you back once the construction is complete for a more enjoyable experience.

2/10 Väldigt dåligt

Jung In

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
I stayed for a week and the hotel never cleaned my room or changed my towels. So I asked the hotel to clean and change the towels, but they didn't clean and change the towels until I left. So I had to stay in the same towel and messy room for a week.
Bodde här 6 nätter i maj 2024
Svar från Sherilyn 14 maj 2024
I'm sorry to hear about your experience. It's unacceptable that your room wasn't cleaned or your towels changed despite your request. This falls short of our standards, and I apologize for the inconvenience and discomfort it caused you during your stay.Your feedback is valuable, and I assure you that we'll address this issue with our housekeeping team to ensure it doesn't happen again in the future. We strive to provide a comfortable and pleasant stay for all our guests, and we regret that we didn't meet your expectations in this instance.

6/10 Okej

Jianhua

Reste i grupp, Reste med familjen
Gillade inte: Bekvämligheter
There was no checkin instruction through email prior to our checkin. We had to call in front of the door to get an email sent to us with code to get in the building and to our room. The hotel amenities shown online include free parking. However the free parking are really just three spots on street which are not provided by the hotel so everyone can park there and are always full. The free parking on the website is misleading.
Bodde här 1 natt i maj 2024
Svar från Sherilyn 14 maj 2024
I apologize for the inconvenience you experienced during your stay. It's unacceptable that you didn't receive check-in instructions prior to your arrival, and I'm sorry for any inconvenience this caused. Additionally, I understand how frustrating it must have been to find that the free parking advertised on our website was not readily available. I apologize for any confusion or inconvenience this may have caused.Your feedback is valuable, and we'll use it to improve our communication processes and ensure that the information provided on our website is accurate and clear. Please accept our sincerest apologies for any frustration or inconvenience you experienced, and we appreciate your understanding.

4/10 Dåligt

Debra

Reste med sin partner
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
No staff for check in on so if there's a problem you have no recourse. And we had a problem. Even though we made a reservation for a room for two people, a married couple, we were assigned a three twin bed bunk room, with no television, No drinking glasses, No facial tissues, very little room to walk around, curtains that did not fully cover the windows, debris left from the previous occupant on the bathroom floor... All in all not what we booked and not at all satisfactory. When we called the number for the hotel which we had to track down, they told us they were full and would not give us priority even though we had booked the room many weeks in advance. They told us to take it up with Expedia. Do yourself a favor and stay someplace else. Also the front door to the hotel was out of service and open so cold air was blowing in constantly and there was no security.
Bodde här 1 natt i april 2024
Svar från Sherilyn 14 maj 2024
I'm truly sorry to hear about the series of disappointments you encountered during your stay. It's completely understandable how frustrating it must have been to find discrepancies between what was booked and what was provided, as well as the lack of assistance when issues arose.Your feedback about the room conditions and the unavailability of staff for assistance is deeply concerning, and I assure you that this does not align with our standards of service. Additionally, the lack of security due to the front door being out of service is unacceptable, and I apologize for any discomfort or safety concerns this may have caused.

4/10 Dåligt

Debra

Reste med sin partner
Gillade: Renlighet
Gillade inte: Personal och service och bekvämligheter
This is a staff s hotel, self-check-In and no one to talk with if something is not correct. We had many problems and when we called the number at the hotel they told us to take it up with Expedia. They gave us the wrong room- not the room we booked, very crowded, not suitable for a married couple, More like a bunk room with three single beds, no TV, debris from former occupant in bathroom, no water glasses, no facial tissues, curtains that did not fully cover the windows.. and many more problems.
Bodde här 1 natt i april 2024
Svar från Sherilyn 2 maj 2024
I'm sorry to hear about your disappointing experience. It sounds like there were several issues that impacted your stay. We'll make sure to address these issues promptly to ensure a better experience for future guests.

8/10 Bra

Simon

Reste med sin partner
Gillade: Renlighet
Great Location.
Bodde här 3 nätter i april 2024
Svar från Sherilyn 2 maj 2024
Thank you for your feedback. We appreciate your rating and hope to improve any areas that may have fallen short of your expectations for a 5-star experience.

4/10 Dåligt

Samie

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Construction everywhere no front desk alarm went off twice
Bodde här 1 natt i april 2024
Svar från Sherilyn 2 maj 2024
We're sorry to hear that your experience fell short of expectations. If there's anything specific you think we could improve, please let us know.

6/10 Okej

Christopher

Reste i grupp
Gillade inte: Personal och service och boendets skick och faciliteter
Free parking wasn't obvious
Bodde här 1 natt i april 2024
Svar från Sherilyn 2 maj 2024
Thank you for your feedback. We're glad you had an average experience overall. If there are any areas where you feel we could improve, we'd love to hear your suggestions.

2/10 Väldigt dåligt

Maryann

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
There was no on-site staff. The code I received was incorrect so we were standing out in the cold at 1:30am until we were able to connect to someone using the outdoor panel. There were only hand towels in the bathroom and there was no way to get regular sized towels. We went on a tour and when we returned I never got a code. We waited for someone to open the door and contacted staff by phone. The breakfast was free and pretty good.
Bodde här 2 nätter i mars 2024
Svar från Sherilyn 2 maj 2024
I'm sorry to hear about the difficulties you encountered during your stay. It's important to us that our guests have a smooth and comfortable experience, and it's disappointing to hear that wasn't the case for you. We appreciate your feedback and will use it to improve our services for future guests.

2/10 Väldigt dåligt

Thomas

Reste med familjen
Gillade inte: Personal och service och bekvämligheter
Upon arriving at the 22 Hill Hotel, Reykjavik Iceland, I called the hotel. There was no Front Desk or Hotel receptionist. The hotel told me that they had no room reservation although I had a hotel confirmation from Expedia. I called Expedia to have them check on this reservation. After an hour on the phone, Expedia informed me that there was no reservation. Expedia was able to get us a room 1 1/2 blocks from 22 Hill Hotel at The EYJA Hotel. After traveling thousands of miles that the room you reserved thru Expedia is not available is not acceptable.
Bodde här 5 nätter i april 2024
Svar från Sherilyn 2 maj 2024
I'm sorry to hear about the inconvenience you experienced with your reservation. It's certainly frustrating when things don't go as planned, especially after a long journey. We value your feedback and strive to ensure a smoother experience for all our guests in the future.

8/10 Bra

Shiromanie

Good value for your money.
Bodde här 1 natt i april 2024
Svar från Sherilyn 2 maj 2024
We're glad to hear you found value in your stay! If there's anything specific you appreciated or any areas where we could improve, feel free to share. Your feedback helps us ensure we're meeting our guests' expectations.

10/10 Fantastiskt

Madison

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked being able to check in ourselves with a code. It made it quick and easy
Bodde här 2 nätter i april 2024
Svar från Sherilyn 2 maj 2024
I'm sorry to hear about the difficulties you encountered during your stay. It's important to us that our guests have a smooth and comfortable experience, and it's disappointing to hear that wasn't the case for you. We appreciate your feedback and will use it to improve our services for future guests.

4/10 Dåligt

Annika

Gillade inte: Personal och service
Bodde här 1 natt i april 2024
Svar från Sherilyn 2 maj 2024
I'm sorry to hear that your experience was not up to expectations. If there are any specific issues you'd like to address or any feedback you'd like to share, please feel free to let us know. We value your input and are committed to improving our services.

8/10 Bra

Ryan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Sherilyn 2 maj 2024
Thank you for sharing your rating! If there's anything we can do to turn that 4 into a 5 for your next visit, please let us know. We're always looking for ways to enhance our guests' experiences.

6/10 Okej

Bob

Reste med sin partner
Gillade: Renlighet
Room was okay. Not a lot of information was available for (self)check-in as there was no reception, but sufficient. Bathroom was dated and partly in bad state (flakking door, bathroom table was heavily damaged, shower small). As it looked, the hotel is going through a make over. Perhaps a tip to keep the reception area free of debris and building materials.
Bodde här 1 natt i mars 2024
Svar från Sherilyn 2 maj 2024
Thanks for your feedback. We're continuously working on improvements, including renovations, to enhance our guests' experience. We'll make sure to address the issues you mentioned and strive to provide a better stay for our future guests.

8/10 Bra

Jessalynn

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Very affordable and easy to check in despite not having a front desk. Very nice part of town close to city center and great restaurants. We had booked a room with a full bed and it was two small beds pushed together. Still very comfortable, though! The furniture in the room was pretty banged up and was all very mismatched and looked second hand. The view out the window was into a construction pit between buildings. We spent no extra time in the hotel other than to sleep so none of this really bothered us but it was interesting to walk into. Will definitely recommend this for budget travelers.
Bodde här 2 nätter i mars 2024
Svar från Sherilyn 2 maj 2024
Thank you for your detailed review! We're glad to hear that despite some minor inconveniences, you found our hotel affordable and convenient. We'll take your feedback into consideration to improve our facilities and ensure a better experience for our guests in the future.

2/10 Väldigt dåligt

Maryann

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service och bekvämligheter
The email with the dates, room number, and code was wrong. There were no bath towels in the room and we couldn’t get them. We found wash cloths im the water closet by the lounge.
Bodde här 1 natt i mars 2024
Svar från Sherilyn 2 maj 2024
We apologize for the inconvenience you experienced during your stay. It sounds like there were some issues with the communication and amenities provided. We'll make sure to address these issues to ensure a smoother experience for our guests in the future. Thank you for bringing this to our attention.

10/10 Fantastiskt

Mariana Cano

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel, close to the center
Bodde här 1 natt i februari 2024
Svar från Sherilyn 2 maj 2024
Thank you for your positive rating! We're glad to hear that you had a pleasant experience during your stay. We hope to welcome you back again soon!

4/10 Dåligt

Brenda

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They dont have any people for help! No staff Bathroom are dirties Smell very bad
Bodde här 3 nätter i februari 2024

10/10 Fantastiskt

Anthony

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Absolutely the best!!!
Bodde här 1 natt i februari 2024

2/10 Väldigt dåligt

Shawn

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Guests locked out automated lock no worker to help
Bodde här 1 natt i februari 2024