Lounge

Recensioner av Sand Hotel by Keahotels

4 out of 5
Sand Hotel by Keahotels
Laugavegur 36, Reykjavik

Recensioner

9,6

Enastående

10 - Fantastiskt i betyg. 790 av 1000 recensioner" "
8 - Bra i betyg. 172 av 1000 recensioner" "
6 - Okej i betyg. 23 av 1000 recensioner" "
4 - Dåligt i betyg. 8 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 7 av 1000 recensioner" "

9,8/10

Renlighet

9,6/10

Personal och service

9,2/10

Bekvämligheter

9,6/10

Boendets skick och faciliteter

9,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Anneli

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från Zsófi 18 okt. 2023
Thank you for the great rating. We hope to welcoming you soon again!

10/10 Fantastiskt

Thomas

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2023
Svar från Eydís 2 maj 2023
Dear Thomas, Thank you for leaving such a great review of your recent stay with us! It truly was a pleasure hosting you and we hope to welcome you back one day!All the best,Eydís EvaAssistant Hotel ManagerSand Hotel

10/10 Fantastiskt

Ola

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2023
Svar från Sigrún 17 jan. 2023
Dear Ola,Thank you very much for the kind rating of your stay with us, it was a pleasure having you here!Warm regards,Sigrún PétursdóttirHotel Manager

8/10 Bra

Fabian

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Trevligt, fräscht hotell mitt i promenadstråket
Ett fräscht och trevligt hotell, mitt i promenadstråket i stadens centrum. Personalen är trevlig och hjälpsam. Rummen skulle kunna vara rymligare - vi var tre personer och då blir det trångt. Tyvärr lyckades inte personalen uppgradera oss till ett rymligare rum, av okänd anledning. Tyvärr hade hotellet heller ingen egen parkering. Sammantaget kände vi dock oss ändå väl omhändertagna och hade en trevlig vistelse.
Bodde här 5 nätter i juni 2022
Svar från Eydís 14 juli 2022
Dear Fabian, Thank you for sharing your experience with us. We are glad you had an overall good stay with us, if you come back we recommend upgrading to a more spacious room category. All the best, Eydís Eva Assistant Hotel manager

10/10 Fantastiskt

Oscar

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i maj 2022
Svar från Eydís 10 maj 2022
Thank you for the glowing review Oscar! We hope to welcome you back on your next stay in Iceland. All the best, Eydís Assistant hotel Manager Sand Hotel

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mycket bra
Vi var mycket nöjda med hotellet, rent och fräscht, serviceminded personal och centralt läge.
Bodde här 4 nätter i december 2021
Svar från Sigrún 21 dec. 2021
Dear Guest, Thank you for the kind review and rating of your stay. It was a pleasure having you here! Warm regards,

10/10 Fantastiskt

Karolina

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great 4-star hotel. Clean, great location, amazing beds and friendly staff. Tip: rooms located in the old building, towards "main street" can be quite noisy bc partygoers in the street so if you don't like that ask for a room in the new building. Personally, I like the atmosphere.
Bodde här 3 nätter i november 2021
Svar från Sævar 17 nov. 2021
Dear Karolina, Thank you for taking the time to leave a review. We are thrilled to see that you enjoyed your stay with us and we appreciate your kind praises. We look forward to welcoming you back to Sand Hotel. Kind regards, Sævar

8/10 Bra

Anders

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location but the nice bar & lobby was empty. Probably because of the pandemic
Bodde här 1 natt i oktober 2021
Svar från Sævar 2 nov. 2021
Dear Anders, Thank you for taking the time to leave a review. We are glad to see that you enjoyed your stay and we hope to welcome you back soon. Kind regards, Sævar

10/10 Fantastiskt

Dan

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great modern hotel with a nice design at the heart of Reykjavik.
Bodde här 1 natt i oktober 2021
Svar från Sævar 1 nov. 2021
Dear Dan, Thank you for taking the time to leave a review. We are glad that you enjoyed your stay in our centrally located and modernly designed hotel. We hope to welcome you back again on your next visit to Reykjavík. Kind regards, Sævar

10/10 Fantastiskt

Gunilla

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2019
Svar från ebe 16 sep. 2019
Dear Gunilla, Thanks for staying with us. We appreciate your feedback! Best regards Eva Björg Reception Manager

10/10 Fantastiskt

Marianne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastisk fin service. Marko, toppen service. Spännande sagoland.
Bodde här 4 nätter i maj 2019
Svar från EBE 3 juni 2019
Dear Marianne, Thank you for taking the time to review our hotel. We hope you will come back and visit us soon! Best regards, Eva Björg Reception Manager

10/10 Fantastiskt

Peter

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2019
Svar från Eva Björg 10 maj 2019
Dear Peter, Thanks for staying with us. We appreciate your feedback! Best regards Eva Björg Reception Manager

10/10 Fantastiskt

Klarna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2019
Svar från Eva Börg 18 mars 2019
Dear Klarna, Thank you for leaving a review about your recent stay at Sand Hotel. Hope to see you again soon. Best regards, Eva Björg Reception

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2019
Svar från Bianka, Front Desk 25 jan. 2019
We thank you for taking the time to write the review, and we are really happy to hear you had a great stay with us and look forward to seeing you again!

10/10 Fantastiskt

Håkan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2018
Svar från Clara 28 sep. 2018
Dear Hakan, We are so glad that you liked our hotel and what it has to offer. We hope that you had a wonderful time in Iceland. We would love having you staying with us again. Best regards, Clara Sand Hotel

10/10 Fantastiskt

Erica

My first choice
Fantastiskt hotell med bra läge och utsökt frukost.
Bodde här 3 nätter i augusti 2018
Svar från Rakel Ármannsdóttir 29 aug. 2018
Dear Erica Thank you for sharing your experience with us, I am delighted to see that you enjoyed your stay with us and that the breakfast and location were to your liking. We look forward to hosting you again!

10/10 Fantastiskt

Karin, Surahammar

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Jättebra läge
Superfint hotell med trevlig personal! Jätteskön säng, täcke och kuddar. Allt var bra med hotellet, fanns inget att klaga på! Ligger mkt bra till i centrala Reykjavik. Nära till restauranger. Lätt att hitta parkering. Kommer bo på detta hotell igen!
Bodde här 4 nätter i maj 2018
Svar från Birna 25 juli 2018
Thank you so much for your feedback. We welcome you back in the future.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Anders

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Allt var bra utom att baren var stängd på kvällen och continental frukosten var liten (ingen buffe) allt extra fick man betala förutom några brödskivor och 2 ost och 2 skinkskivor.

8/10 Bra

Karolina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotell
Very cold winds in winter, we rened a car it was nice
Bodde här 3 nätter i november 2017

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Kanonhotell med sköna sängar. Det enda negativa var att det lät en del i huset, troligtvis när folk gick i brandtrappan.
Bodde här 3 nätter i november 2017

10/10 Fantastiskt

Luis

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It is a small hotel with more personal service. The fact that is centrally located is also a problem as it doesn't have parking. If you rent a car, it is difficult to park. This brings you stress and you don't fully enjoy your time there as you need to be moving the car.
Bodde här 4 nätter i april 2024
Svar från Zsófi 3 maj 2024
Thank you for reviewing our hotel. We appreciate your feedback. Being so centrally located does some with advantages and disadvantages indeed. Parking can be challenging around the hotel however our front desk staff is always happy to give directions. We hope to see you again.

10/10 Fantastiskt

Manuel

Reste med sin partner
Gillade: Boendets skick och faciliteter
Nice place
Bodde här 1 natt i april 2024
Svar från Zsófi 3 maj 2024
Thank you for the great review, we hope you will visit us again in the near future!

10/10 Fantastiskt

Rachel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved our stay here! Room was very clean and ved was very comfortable. Lovely bathroom/shower. Wonderful continental breakfast!
Bodde här 1 natt i april 2024
Svar från Zsófi 3 maj 2024
Thank you for taking the time to share your experience, I am glad you enjoyed your stay. Hope to see you again soon!

10/10 Fantastiskt

Lea

Gillade: Renlighet
Bodde här 7 nätter i april 2024
Svar från Zsófi 3 maj 2024
Thank you for the great rating, we hope to welcoming you soon again.

10/10 Fantastiskt

Johanna

Reste med familj och småbarn
Gillade: Bekvämligheter
Great location, great room and comfortable bed.
Bodde här 1 natt i april 2024
Svar från Zsófi 3 maj 2024
Thank you for this kind review, we hope to see you soon again!

10/10 Fantastiskt

Carter

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing and clean place in walkable reykjavik. Beware, there is no parking, you will be paying $20USD a day to park in a nearby garage.
Bodde här 3 nätter i april 2024
Svar från Zsófi 3 maj 2024
Thank you for taking the time to review our hotel. We hope you will come back and visit us soon!

10/10 Fantastiskt

Jennifer

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff go above and beyond to help. Breakfast was fantastic. I could eat the smoked salmon, mountain berries, and croissants everyday. We were also able to walk to all of the restaurants we ate at. Hotel is on a pedestrian street, but we did not rent a car, we took taxies where we wanted to go, as well as booked sightseeing day trips on busses. Do not miss the black beach.
Bodde här 6 nätter i februari 2024
Svar från Zsófi 22 apr. 2024
Dear Jennifer,We thank you for your recent feedback and it’s great to hear that our team impressed you, we really strive to be as helpful as possible in order to deliver a great service that suits each and every guest. I will forward your feedback to our staff! We hope you visit us again soon and we look forward to welcoming you back!

10/10 Fantastiskt

Bernice

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location. Amazing breakfast. Super shower. Comfy bed and amazing reception.
Bodde här 3 nätter i april 2024
Svar från Zsófi 12 apr. 2024
Dear Bernice,Thank you for sharing your experience with us, I am delighted all our staff excelled and we are looking forward to hosting you again soon!

10/10 Fantastiskt

Walter, St. Catharines

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
If you drive, you need to find a garage.
Bodde här 1 natt i april 2024
Svar från Zsófi 12 apr. 2024
Dear Walter,Thank you for this great rating. It is advantageous to use the parking garages around the hotel indeed. We are very centrally located and street parking is can be difficult as in most cities.We hope to see you again at Sand Hotel.

10/10 Fantastiskt

Anne

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very helpful staff from check-in to getting bags in the hotel to room, asking for restaurant recommendations, printing a letter, etc. They were great! Room clean, comfortable. Loved the rain showerhead. Junior suite was roomy enough for our needs. Breakfast offered a great selection of fresh, healthy and tasty options plus great coffee and friendly service. Convenient location. Would stay here again.
Bodde här 2 nätter i mars 2024
Svar från Zsófi 12 apr. 2024
Dear Anne,What fantastic comments to read, especially your kind words aimed to our staff. I will absolutely pass on your compliments to all our departments. We hope you visit us again soon and we look forward welcoming you back!

10/10 Fantastiskt

Amber

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
All staff members were extremely friendly. Beds were very comfortable and the breakfast was excellent. If you’re looking for a place close to many attractions, this is the one! I’d for sure book a stay here again.
Bodde här 7 nätter i mars 2024
Svar från Zsófi 12 apr. 2024
Dear Amber,Thank you for your wonderful and detailed review. We are glad that you loved your stay and your time in Reykjavik and that our staff were up to the high standards we set for ourselves.

10/10 Fantastiskt

Marvin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had an awesome time here, hotel is very conveniently located, close to shops and attractions
Bodde här 2 nätter i mars 2024
Svar från Zsófi 2 apr. 2024
Dear Marvin,It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel. We hope you will come back and visit us soon!

10/10 Fantastiskt

Lawrence

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff at hotel extremely helpful. Perfect location right on main walk-only street. Great food!
Bodde här 3 nätter i mars 2024
Svar från Zsófi 2 apr. 2024
Dear Lawrence,Thank you for taking the time to provide us with your feedback. I am very happy to read you enjoyed your time with us and hopefully we will see you again.

10/10 Fantastiskt

Elizabeth

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Wonderful
Bodde här 1 natt i januari 2024
Svar från Zsófi 27 mars 2024
Thank you for the great rating, we hope to see you soon again!

10/10 Fantastiskt

Alexandra

Reste med sin partner
Gillade: Bekvämligheter
Great location, friendly staff, amazing bakery next door!
Bodde här 2 nätter i mars 2024
Svar från Zsófi 25 mars 2024
Dear Alexandra,Thank you for staying with us and we appreciate your complimentary feedback. We hope to see you again soon!

10/10 Fantastiskt

Kristina

Reste med familjen
Gillade: Bekvämligheter
EXCELLENT LOCATION! Spacious room, friendly/helpful staff. We will return!
Bodde här 2 nätter i mars 2024
Svar från Zsófi 25 mars 2024
Dear Kristina,Thank you for taking the time to write a review. I am delighted to see you loved your stay with us, thank you for your feedback. We hope to see you soon again.

10/10 Fantastiskt

Rosemary

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a great stay at Sand Hotel. It is very conveniently located with lots of shopping and restaurants nearby. The rooms were super comfortable and quiet. The only downside was parking, which was a bit more difficult to find and then required walking with luggage for quarter of a mile.
Bodde här 1 natt i mars 2024
Svar från Zsófi 19 mars 2024
Dear Rosemary,Thank you for reviewing Sand Hotel. We are glad to hear that you had a memorable stay with us and hope to seeing you in the near future again.

10/10 Fantastiskt

Laurissa

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Zsófi 19 mars 2024
Thank you for the great rating, we hope to welcoming you again!

10/10 Fantastiskt

susan

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
My only complaint is we had a room overlooking the street and it was noisy lTe
Bodde här 1 natt i mars 2024
Svar från Zsófi 14 mars 2024
Thank you for the feedback. Being centrally located does come with busy streets around indeed while having it's advantages as well. We hope to see you again!

10/10 Fantastiskt

linda

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great hotel, staff were friendly and helpful. I’d happily stay again.
Bodde här 2 nätter i mars 2024
Svar från Sævar 10 mars 2024
Dear Linda,Thank you kindly for taking the time to leave a review. We are delighted to see that you enjoyed your stay with us and we hope to welcome you back soon.Kind regards,Sævar

10/10 Fantastiskt

JERMEL

Bodde här 3 nätter i februari 2024
Svar från Zsófi 22 mars 2024
Thank you for the great rating, we hope to see you again at Sand Hotel!

10/10 Fantastiskt

Austin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Qonderful stay in the middle of downtown Reykjavik alot of wonderul food within walking distance will be staying here again
Bodde här 6 nätter i februari 2024
Svar från Sævar 28 feb. 2024
Dear Austin,Thank you for reviewing us, we are glad to see that you enjoyd your stay. We look forward to welcoming you back.Kind regards,Sævar

10/10 Fantastiskt

Matthew

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Sævar 28 feb. 2024
Dear Matthew,Thank you for rating us, we are glad to see that you enjoyd your stay. We look forward to welcoming you back.Kind regards,Sævar

10/10 Fantastiskt

Gail B

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i december 2023
Svar från Sævar 28 feb. 2024
Dear Gail,Thank you for rating us, we are glad to see that you enjoyd your stay. We look forward to welcoming you back.Kind regards,Sævar

10/10 Fantastiskt

Robert

Bodde här 2 nätter i februari 2024
Svar från Zsófi 22 mars 2024
Thank you for the great rating, we hope to see you again at Sand Hotel!

6/10 Okej

Verifierad resenär

Reste i grupp
Gillade: Renlighet och boendets skick och faciliteter
I wish I stayed at the other hotel...disappointing
My last impression of this hotel will be "disappointment" - just lots of little things that added up to a disappointing stay. The hotel comes so close to getting it right but so often fell short that the experience (for the not insubstantial price) was underwhelming to the point of regret - like I wished I stayed at my other hotel choice. We stayed in January so the weather was very cold. In my room, two of the three openable windows were broken and could not be closed so my room was always sub zero in temperature. Beware the "happy hour" in the bar where we had a drink the first night - the discount is minimal and the drinks over priced to start with. having to pay for a flat white coffee at breakfast is a joke (however filter coffee is free). The hotel is also really noisy with little insulation between rooms and floors. Wake up calls that are forgotten. Housekeeping aren't exactly quiet - when cleaning the neighbouring rooms I thought they were doing major renovations. Unsubtle and poor attention to little details that add up to a disappointing stay. Front desk staff I also found to be more happy with an argument about how you are wrong, rather than sorting out the issue that you're upset about. It's close to a lovely bakery, but other than that I wish I had stayed at that other hotel...
Bodde här 4 nätter i januari 2024
Svar från Zsófi 7 feb. 2024
Dear Guest,Thank you for taking the time to review your recent stay at (hotelname). I am deeply saddened to hear that your stay did not meet your expectations. Please note that this is not up to our standards and I can assure you that I will use your comments to take action to prevent this from happening again. We highly value reviews from our guests in order to improve our service. At Sand Hotel it remains our main objective to deliver a high standard of customer service in order to deliver great experience, and we do apologise that on this occasion we failed to achieve that.We hope to get the another chance to impress you in the nearest future.

10/10 Fantastiskt

Rosemary

Reste i grupp
Fabulous staff were helpful and their attitude was fabulous. Breakfast was very good. I would recommend you go there
Bodde här 4 nätter i februari 2024
Svar från Zsófi 7 feb. 2024
Dear Rosemary,We thank you for taking the time to write the review, and we are really happy to hear you had a great stay with us and look forward to seeing you again!

10/10 Fantastiskt

Felicia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were friendly and helpful
Bodde här 4 nätter i december 2023
Svar från Zsófi 7 feb. 2024
Dear Felicia,Thank you for your wonderful and detailed review. We are glad that you loved your stay and your time in Reykjavik and that our staff were up to the high standards we set for ourselves.

10/10 Fantastiskt

Janine

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The concierge staff was excellent. They were very welcoming and assisted me with my tour and transportation reservations. The breakfast had something for everyone and the staff was immediately on top of every detail. I would suggest that the hotel offer early arrivers an early check in at no additional cost. It would improve the customer service.
Bodde här 4 nätter i januari 2024
Svar från Zsófi 7 feb. 2024
Dear Janine,Thank you very much for this kind feedback. We are glad to hear our front desk staff has managed to impress you with our service. Special thank you for your suggestions. We hope to see you in the near future.