Inconsistencies with the staff and messages. Rules for some rather than rules for all. Many guests did not wear masks and gloves when at the buffet though it was required. Then we got yelled at for not wearing masks while looking for a table near the end of the night. All guests received table service but we never did. Front desk staff were rude and unhelpful. Only shining light was the night manager Michael. Plus Katrina, Rhia and Nicolette in the restaurant we’re awesome, and should all be working at a 5 star resort! Food was ok and the booze was basically fire water, really not good. Will not go the all inclusive route next time. Not worth it. Attracts poor clientele. Great location though, hotel does have potential to be better than it is.