Hotell nära Richmond Free Public Library

“Most comfortable hotel bed I've ever slept in”

“Friendly staff and quiet”

“Bra trevlig hjälpsam personal, rymligt rum. Lite svårt gå i duschen när det är badkar. Kylskåpet dundrade lite högt. Bra hotell och som sagt hjälpsam trevlig personal. Bra läge.”

“The location of this hotel is excellent, right in the town center of Lenox, close to all the shops and restaurants. I was a little concerned initially about the reviews I read regarding the level of cleanliness of the rooms which I am extremely particular about. The room was very clean so maybe the issue has been addressed. Communication with staff via text which normally would be concerning was also very prompt and quick. They respond to texts right away and always very kind so shouldnt...

“Five Star stay!”

“We arrived at 10 pm and the room had a broken AC and no sheets for pullout. The temperature was 95 degrees and the windows were left open suggesting that this was not a new problem. I had to contact the front desk (offsite) to request assistance. No one showed up after waiting for 45 minutes. We had to leave and rebook elsewhere. I requested a refund for our our stay due to the extenuating unresolvable circumstances and the fact that the room was uninhabitable. I have not heard back from...

“Great place to stay for location and was very unique. Had trouble checking in and was difficult to get ahold of someone since there was no onsite staff. They said it was a problem with expedia booking. The room itself was great and spacious - so much to do with how they had the whole place decorated. A very nice place to stay for the night.”

“Yes the room was spotless and always the staff is ready to answer any questions that we might have. We have been enjoying the Chambery Inn for many years always had a great stay and again looking for our next visit. Vincent Farricielli and Roibert Modena. ”

“all good”

“I paid for the insurance - Had a situation at home. Power outage and damage to property. Between Expedia and the Hotel you refused to honor the insurance protection. Very disappointed in Expedia- I have been a good customer for years. Date June 13 was the reservation.”

“Dawn was super helpful in getting us checked in.”

“There is a lot of construction going on outside which resulted in no parking. You have to park at the bank lot next door. This in itself was tollerable, however, the check-in/unloading, and check-out/loading was a nightmare with no parking near the entry way. There was room for cars but the manager was allowing first come first serve parking. This left no room for people coming in to check-in or out...we had to pull in squeeze ourselves into a spot blocking all other cars and reverse all the way...

“For two story building it was quiet...no noise from either room or room above. Also, outside pool was nice as it was very warm during my stay”

“The Quality Inn is a clean and efficient facility. A freight line runs along the rear of the property. At approximately 1:10am every night, a freight train runs by the property. The train causes vibration in the room and the horn is quite loud. The hotel is fine but the freight line destroys sleep. Everything except this issue is fine.”