Motell i Richmond

“När vi kom dit var inte vårt rum städat, så vi fick ett annat rum. Det var så slitet, ofräscht och äckligt. Vi bad om att byta rum, vilket vi fick. Nästa rum var renoverat och fräscht, men känslan från det första rummet följde med oss, tyvärr. Mycket trafikljud.”

“Okey övernattning”

“The big problem was checkin staff, they insisted I was not in the computer despite my copy of my confirmation number, my Real ID drivers license etc. They were impatient and incompetent, particularly in dealing with the names and paper work, and were not pleasant about it. To my shock we were basically raising our voices at each other and I was MOST uncomfortable about this.I finally did convince them of my identity, but it was a very poor experience in a very mediocre and minimal facility. Our...

“The shower was dirty with no conditioner or shampoo. The room smelled like smoke, it was loud and too expensive for the quality of the room . The beds were comfy but the upstairs room was loud.”

“It's not most attractive on the outside. Inside was clean, roomy, functional. The bed was comfortable. My only question, though not necessarily a complaint, was no shampoo, etc ? ”