Hotell i Río

“Okey”

“The staff was absolutely amazing! The property itself was spotless! I would definitely come back!”

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“Bueno, pero esperaba mucho más para ser un hotel recién abierto! Mejoras en proceso que bloquean el acceso a algunos lugares y las puestas de la habitación no aíslan el sonido del exterior! Restaurante caro y poca calidad.”

“nice”

“Ett fantastiskt hotell med vacker omgivning och väldigt trevliga rum. ”

“Clean room”

“Can not recommend. Room smelled moldy and musty - got respiratory issues, and allergic reaction to the mold. Front desk did not adress the issues, only stating fully booked. ”

“Overall the lobby area is outdated, very dark. Resort fees are astounding, especially when you go to the pool area and umbrellas are limited in supply. Refills for tea at the Banyan grille are charged $6. Housekeeping staff were outstanding. Ice machine on our floor was dirty. Great entertainment!”

“Great location and great staff”

“This hotel is located in the perfect spot to get around. The beach is a short distance up the block from the hotel. The pool is great and the food at the pool side is delicious.”

“Had some issues with electricity being out for most of the stay. Was not the hotel’s fault - impacted the entire area ”

“Very clean hotel a lot of traffic coming in and out nice big casino parking by valley is exceptional both they pull out the car very quick downfall very small pools not much swimming area for kids”

“No vallan lejos el servicio pésimo y la administración es una mal influencia para el turismo en puesto rico”

“Hotellet var helt okej. Vi hade förväntat oss något helt annat. Frukosten va ingen vidare, inget märkvärdigt med frukosten och väldigt dyrt. Skulle inte rekommendera att köpa till frukost. Personalen var trevliga. ”

“Väldigt rent hotell/rum läget mitt i old san juan ”

“Beach club amenity was an amazing added plus. Samu the shuttle driver was incredible and (I apologize in advance) Joyceneda (I hope I got it correct) at check in/concierge was so good getting us set up for the day.”