Hotell nära Roberts Family Nature Preserve

“Water from tap smelled like sewage. Breakfast was minimal. Room had stains and was a handicap room which was not required. Lamps were so dim could not read by them.”

“Bad experience”

“The room was spacious and had a nice view of the lake. I couldn't get a good night's sleep because it was so loud. Not that there were loud people, but because the building is so old and poorly insulated that you can hear everything happening in other rooms like it's in your room.”

“This hotel was fine for an overnight stay and the location is convenient, however a little bit underwhelming for it's premier location. The staff seemed uninterested. The pool and hot tub worked, but the whole place gave me the vibe that the ownership just isn't trying very hard to make it a nice place. The included breakfast left me feeling like we should have went to Denny's instead - but there isn't one! If you need a place to stay for a night before heading to the U.P. or are staying...

“Nothing can be blamed on front line staff when it comes to this disgrace of a hotel. This is a matter attributed to owner/management. The rooms were in a horrible state with stains on the floors, carpets, etc. The bathrooms, plaster, and fixtures were rusted and falling apart. Breakfast was disgusting and consisted of a picture of Fruit Loops taped to a plastic dispenser, an unplugged waffle maker, along with a coffee and juice dispenser, both of which weren’t functioning. I rarely leave bad...

“Not what pictures portray. Living in Michigan my entire life I think all of mackinaw city has depleted in cleanliness and price gauging. We booked a “superior room” which means nothing like the photos. We were told it’s just a standard queen with a water view balcony. The room was so dirty.. mold in the shower on the ceilings, stains on the sheets, filthy lampshades. The lady at the front desk was as nice as she could be and the manager moved us over one room.. slight cleanliness improvement as...

“Did not get the room I ordered on line.hot tub jets do not work and the water park could use maintenance but kids loved it and was not a bad rise”

“they allowed people with huge dogs stay in and I had incident with one of them ,he was angry and wanted bite me ,I was just walked by”

“The hotel was dirty right from the parking lot and inside. There was mold on the air conditioner. Bathroom countertop was dirty.”

“Clean room and helpful staff”

“The room we stayed in was clean, just basic. We stayed at the budget inn and they make it very clear through the booking and on the lobby door of the budget inn that you checkin/out at the Thunderbird Inn next door. The rooms were basic and felt equal to the affordable price we paid. The pools were not open but it was a cold memorial day weekend trip. I got to bring my dog for only $25 for the whole 4 nights. It was a great stay, it was quiet. I wish there was more lighting outside for when I...

“The ceiling tiles is almost falling apart from being wet wth the rain . The bath tub has stains all over ! The fridge is covered with dust from the ceiling pieces . Breakfast is ok . The room needs a lot of improving .”

“Nice enough and walkable to all of downtown. No complaints”

“The rooms are very dated but were clean enough. There was no breakfast as advertised. Both of our pools were empty but we were told we could use the one next door. If you want a warm shower you better get up early, otherwise you get a cold shower. We did have free access to the water parks in the area, which was nice. The price and location were great.”

“Bra hotell, nära allt!”

“Great inn. Rooms are clean and comfortable. Breakfast was great and homemade. Cookies in the afternoon a treat. Staff were friendly and helpful. Location was great. Within walking distance yo restaurants and short drive to ferry. Highly recommend”

“Very comfortable beds and large spacious rooms. Lovely views of the river and a balcony.”

“The beach view was wonderful! Room was clean, beds were comfortable enough, and A/C worked well. A quite decent stay for those on a budget even with a few maintenance items that should be addressed. The door to the room had a considerable gap at the bottom allowing light and the elements in. Some mold and old caulk in the bathroom, as well as the hairdryer that shorted out mid-use.”

“Bottom line. Update of the property is mandatory. Paint the walls. Get rid of the shipping containers in the courtyard. Put new air conditioners in. And please update the photos of your property. The entire property should have pictures. I would’ve made a different decision much earlier had I known what the property was actually like. ”