Hotell nära Rockantics

“Very friendly and helpful staff. Good breakfast, close to Cleveland shoppingcenter. Nice view from room ”

“Mouldy, worn down hotel in rough hoods.”

“Actually, the process of booking through Hotels.com the claim of everything must be handled by the hotel is not true. They are not in control of the booking. Hotels.com is in control of the booking so they were not able to amend or cancel the booking and the customer service reps consistently would refer me back to Premier Inn, which had nothing to do with booking the stay”

“Basic but clean and comfortable, decent value for the price. Each apartment is 2-bed so kitchen and bathroom are only shared with one other guest room. Was upgraded from single to a double for no extra charge. The people upstairs were up all night but that could happen anywhere.”

“Free parking, clean room and friendly staff. Great breakfast each morning”

“The place isn't clean,the doors aren't functional,the service,no access to clean water,had to use water from toilet,which are not very clean,the Lady is very old,fogetful,spent standing in the cold cos she didn't me the access code,terrible place.”

“Perfect location. Bus stop and train station are close by. Property run down and in need of repairs. You get what you pay for! No internet in the rooms only in the pub next door. Can hear pigeons outside and sounded like something was in the loft. ”

“Not what I expected for the cost. More like a bed and breakfast. Would not use again”

“The general condition of the hotel is poor, old, tired and a bit scruffy. The rooms just about fit the bill, but the bathrooms are very small. The general condition of the hotel is not good, the corridors are grotty and the floor is uneven. The staff are hit n miss, the cleaning ladies were friendly enough the night shift staff were completely incompetent, and don't expect room service, I had to order in a pizza!! It may have been because it was late, but they declined to provide even a...