Dear Mrs. Helena, thank you very much for your precious comments. We are pleased to read you enjoyed your time at Villa Agrippina a Gran Melià Hotel and appreciated the service and the ambience of the property! We are already looking forward to welcome you back in the heart of the Eternal City. Best regards, Ewelina Kula Front Office Manager

Dear Andreas, We appreciate your comments regarding your stay at Villa Agrippina a Gran Meliá Hotel. It is a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely, Samuel Hamilton Guest Experience Manager

Dear Guest, thank you so much for choosing the Gran Meliá Rome and for the time taken to share your opinions. We do regret to realize your discontent as to the room assigned and we are sorry not to have had the chance of promptly intervene, like we always do when properly informed. Please, be nesured that given the importance we address to your comfort and if we were aware of your needs, we would have assisted you the best way possible by offering a different room, for instance. Hoping to have another opportunity of welcoming you back to our Luxury Urban Resort, please consider myself at your disposal for any need. Kind regards, Maria Ansalone Guest Experience Manger

Dear Mr. Liew,We're thrilled to hear that you had such a positive experience with our staff. Ensuring professionalism, politeness, and helpfulness is a top priority for us, and it's wonderful to know that our team's efforts are appreciated.Thank you for taking the time to share your feedback, we hope to see you again soon.Sincerely,Rossella BattagliaHead Concierge

Dear Guest,Thank you so much for such a good comment about your last stay at Villa Agrippina a Gran Melia Hotel. The location is our gem: just 5 minutes walking from Saint Peter Square, 10 minutes walking from Navona Square and the Pantheon.Thank you for placing your trust in us and we hope to have the opportunity to welcome you back.Warmest regards,

Dear Guest,Thank you so much for for you lovely comment about your last stay at Villa Agrippina a Gran Melia Hotel.We do hope to have the opportunity to welcome you back.Warmest regards,

Dear Mr. Dumont,We appreciate your comment regarding your stay at Villa Agrippina, a Gran Melia Hotel. It is always a pleasure to receive positive feedback.As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectations.Thank you again for sharing your experience, and we look forward to welcoming you in the future.Sincerely,Rossella BattagliaHead ConciergeVilla Agrippina, a Gran Melia Hotel

Dear L.,buonasera from Villa Agrippina Gran Melia Hotel, thank you for your kind words. We are delighted to hear that you enjoyed our property and found our staff and facilities excellent. We are really looking forward to welcoming you back in the near future.Warm regards,Jacopo RossiConcierge department

Dear Guest,Thank you so much for taking the time to share your experience at our hotel and for giving us the highest rating. We are extremely happy to learn that your stay was so positive and satisfying.We truly hope to welcome you back in the near future and offer you another extraordinary experience in the Eternal City.Thank you again for choosing to stay with us and for sharing your experience.Sincerely,Gianfranco PetrilloConcierge

Dear Mrs. Schmit,We appreciate your review regarding your stay at Villa Agrippina, a Gran Melia Hotel. It is always a pleasure to receive positive feedback.We do look forward to welcoming you in the future.Sincerely,Rossella BattagliaHead Concierge

Dear Guest,thank you so much for your feedback abut your last stay to Villa Agrippina a Gran Melia Hotel.I am overhjoyed to read your incredible words. Knowing that you had an incredible time, make us feel so proud.Surely, the kindness of our team, is our strength.Hoping to have the opportunity to welcome you back. Warmest regards.

Dear Mr. Persinger,Thank you so much for taking the time to write such a glowing review of our hotel. We are thrilled to hear that you had a fabulous experience with us and that everything from our staff, food, location, and rooms met your expectations.We truly appreciate your recommendation and we hope to welcome you back to our hotel in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Thank you again for your kind words and for choosing to stay with us.Warm regards,Gianfranco PetrilloConcierge

Dear Ms. Rulm,Thank you for spending your time to leave us this positive feedback, after your recent stay at Villa Agrippina a Gran Melia Hotel.I am delighted to know that you enjoyed your time in our Urban Resort, since we strive every day to make our guests' stay the best ever.Hoping to welcome you back during your next stay in Rome.Kind regards,Eleonora TavellaConcierge

Dear Mr. Elsayed,I wanted to personally express my gratitude for your kind words and positive feedback regarding your stay at Villa Agrippina. It brings us immense joy to hear that we were able to exceed your expectations and make your time with us so special.We are thrilled to have had the opportunity to provide you with a great experience and we can't wait to welcome you back for another unforgettable stay in the heart of Rome. Your next visit promises to be just as magical as the last.Thank you once again for choosing Villa Agrippina and we look forward to seeing you again soon.Warm regards,Gianfranco PetrilloConcierge

Dear Ms. Tara,I am overjoyed to read your words concerning your last stay at Villa Agrippina a Gran Melia Hotel.Indeed our staff is the pure heart of this hotel: always ready to take care of our guests.Not to mention our property: a garden-filled haven of tranquility amidst the bustle of the city.Hoping to have the opportunity to welcome you back.Warmest regards,

Dear Mr Sebastian,good evening from Villa Agrippina at Gran Melia Hotel, thank you for the fantastic feedback.We really appreciate your comments about our beautiful hotel, its facilities and especially your comment about the staff, which of course fills us with joy.We hope to have the opportunity to welcome you again in the near future.Kind regards.Jacopo Rossi,Concierge department

Dear Mrs. Burton,Thank you so much for your glowing review! We are thrilled to hear that you had such a fantastic experience at our hotel. Our team works hard to provide top-notch service and amenities, and we are delighted that you found everything to be excellent during your stay. We hope to welcome you back again soon for another memorable visit at Villa Agrippina.Thank you for choosing to stay with us!Gianfranco PetrilloConcierge

Dear Mr. Benitone,Thank you for choosing Villa Agrippina Gran Melia as your preferred accommodation during your recent visit in Rome. We truly appreciate you taking the time to rate our hotel with a perfect score of 5 out of 5.Your positive review is greatly appreciated, and we are overjoyed to hear that you had a wonderful experience at our property. We strive to provide exceptional service and amenities to our guests, and it brings us great pleasure to know that we were successful in meeting your expectations.Once again, thank you for your review and for choosing Villa Agrippina Gran Melia. We look forward to welcoming you back for another exceptional stay in the future.Warm regards,Gianfranco PetrilloConcierge

Dear Mr. Trevor,Whoa... I can't express how much I appreciate your feedback regarding your most recent visit to Villa Agrippina.Our team and venue undoubtedly make a difference. Every day, the entire staff at Villa Agrippina aims to fulfill all of your needs and make you feel at home. I would be delighted to offer this wonderful special mention of our very own Luca.Looking forward to welcoming you back.Sincerely,

Dear Mr. Arashdeep,thank you so much for you score about your last stay at Villa Agrippina a Gran Melia Hotel. We hope to have the opportunity to welcome you back at our hotel.Warm regards,

Dear Mr. Garcia,We want to express our sincere gratitude for choosing Villa Agrippina Gran Melia during your recent visit in Rome. We would like to thank you for taking the time to rate our hotel with a perfect score of 5 out of 5.It brings us immense joy to receive such a positive review and to learn that you had a wonderful experience at our property. We strive to provide exceptional service to our guests, and your kind words affirm that we have succeeded in meeting your expectations.We appreciate your kind words about Samir's outstanding attention. It's always our goal to provide exceptional service, and we're delighted that Samir exceeded your expectations.Once again, we appreciate your kind words and for choosing Villa Agrippina Gran Melia. We eagerly look forward to welcoming you back for yet another exceptional stay in the future.Warm regards,Gianfranco PetrilloConcierge

Dear Ms. Jacqueline,Thank you very much for the kind review and high score. We are pleased to know you had a wonderful time at Villa Agrippina Gran Melia Hotel.We sincerely hope to welcome you again in the eternal city of Rome.Warm Regards,

Dear Mr. James,Thank you for taking the time to review our hotel. We appreciate your generous overall rating of 5/5.We apologize for falling short of your expectations with both the breakfast buffet and the bar. Your feedback is valuable to us and we will work diligently to improve the quality and variety of our dishes. We appreciate our guests' suggestions and take all comments seriously.Please be assured that our dedicated team will carefully evaluate the feedback you provided. We will make the necessary adjustments to ensure that our food matches the overall high standards we aim to deliver. Your satisfaction is our utmost priority, and we want to exceed your expectations on all fronts.We truly hope that you will consider staying with us again in the future. We will ensure that your experience with our food offerings is exceptional, matching the outstanding service you encountered throughout the rest of your stay.Thank you once again for your feedback, and we appreciate the opportunity to improve based on your review.Best regards,Gianfranco PetrilloGuest Experience Agent

Dear guest,thank you for you incredible score about your last stay at Villa Agrippina a Gran Melia Hotel and we are more than glad to know that you had a lovely time with us.We will share your comment regarding our own Gianfranco and we truly hope to have the opportunity to welcome you again.

Dear Mr. Quintana,thank you so much for you feedback about your last stay at Villa Agrippina a Gran Melia Hotel.We are thrilled to know that you enojoyed everything and we do look forward to welcoming you back to make you live another experience.Sincerely,

Dear Mr. Macaw,Greetings from Villa Agrippina a Gran Melia Hotel.We are so delighted to know that your experience at Villa Agrippina was up to your expectations and you really enjoyed our facilities, our service and amazing and unique location.We remain at your complete disposal, looking forward to welcoming you back in the nearest future at our beautiful Urban Resort.Kindest Regards,Scilla GugliottaAssistant Guest Experience Manager

Dear Mr. Godwin,Thank you for taking your precious time in writing such a lovely feedback following your recent stay at Villa Agrippina a Gran Melia Hotel.We are already looking forward to welcoming you back in the nearest future at our beautiful Urban Resort in the heart of Rome.Kindest Regards,Scilla GugliottaAssistant Guest Experience Manager

Dear Mr. Thomas,We thank you so much for taking your precious time in writing your feedback following your recent stay at Villa Agrippina a Gran Melia Hotel.We thank you for highlighting our excellent service and unique location in the heart of the Eternal City. We would like to inform that our prices are actually in line with the other luxury properties of the city center. However, we feel sorry to note that your overall experience was not completely up to your expectations.We remain at your complete disposal, looking forward to welcoming you back in the nearest future.Kindest Regards,Scilla GugliottaAssistant Guest Experience Manager