Hotell i Roncador

“I had a pleasant surprise with my experience at this hotel. All the staff were excellent, very friendly, and always looking for the best way to serve us. The continental breakfast was very good with choices of various breads, Jam, Cheese, Cereal, oatmeal, fresh fruits, and coffee. The room was very clean, and the bar offered a variety of drinks. There was a lot of entertainment and amenities, and for the price that we paid, it was a great deal.. Overall, my wife and I had a great experience...

“Great over all”

“Lugar hermoso y relajante con estructuras antiguas muy bonitas.”

“For me, it was a solo stay.. and cannot be more perfect! Soy de PR! Ningún lugar igual a este. ”

“The floor was not clean. The iron did not work. I was not impressed by the hotel. I won’t stay there again. ”

“Yes”

“Tienes mejorar las facilidades para personas impedidas, area piscinas no tiene el tubo protector donde estan los escalones. La escalera esta demasiado superficial en relación al fondo de piscinas. Cambiar la toallas de la piscinas .Limpieza super limpio. Sacar bañera. Recepción excelente trato. Cama super buena.”

“The ac is not working well ”

“The room was very nice, but the stairs leading to the rooms were dirty and poorly lit.”

“The WiFi stopped working the second night and they did nothing to fix it, they blamed it on the weather despite they themselves had WiFi connection in the lobby. I had som important errands to do online and I couldn’t. So unprofessional!”

“PROS: The neighborhood is safe with police patrolling the area all night. Great restaurants nearby. Parking is directly behind the hotel. The staff is very friendly and helpful. The pool is nice. CONS: The actual hotel does not have a security guard. People not staying in the hotel come in and out as they please. No cameras in the hallways or stairways. Only in the lobby. The hotel was established in 1859, so I'm sure they try they're best to upkeep the facility the best they can. The elevator...

“I’m satisfied with my stay. Peaceful no noise. The only small thing is I wish they had blackouts curtains. ”

“ The guy in the reception was very friendly and nice. Location was perfect. - minus, ice cold water in the shower, very bad Wi-Fi. We get no VIP guest service at All.”

“El baño no tiene puerta”

“Good Location. Street Parking. Building conditions needs maintainance . Needs to improve A LOT cleanliness. Found the bathroom with hairs all over and had to clean myself it was very disgusting. All the noises from outside can be clearly heard. Only for one night to get through it.”

“We did not stay at the property. The door lock was damaged and could be opened easily. The bed was dirty, with stains on the sheets and pillows. The pool did not exist—it had no water and was extremely dirty. You should verify the properties listed on your platform, as situations like this damage your reputation.”