Hotell i Rosendal

“No WiFi in room Constantly going to the office to ask for supplies Roaches Need sheet had stains”

“We just loved our stay at this place, the owners took so well care of us, we love this place and will come back”

“I would like to say thank you for michelle for the wonderful warm welcome and she had the best costumer service ever❤️🫶”

“15 min walk to the closest restaurant for dinner. WiFi signal is bad”

“Like most hotels in St Thomas, the place is dated. . .decidedly so.”

“Perfecto todo”

“Very unprofessional”

“Tropical”

“The Island View was charming, the views were fantastic, and the staff were friendly and attentive! We had an earlier morning and they were very kind to make us a breakfast to go. Food was great! If I had to come up with any complaint it would be that the pool (shaded for a good portion of the day) was a bit chilly, but my husband didn’t mind that.”

“I can't complain the staff i encountered we all friendly event security. I didn't have them clean my room during my stay. But i did ask for fresh towels and got immediately. Rooms clean views lovely easy to get taxis if not driving. If you up for it walking distance from most hot spots and food.”

“It was great. I really enjoyed myself.”

“I would not recommend anyone to stay at the Emerald Beach Resort. They did let us check in an hour early which was the only good part about the stay. We arrived on 5/27 and the 1st night my daughter was bit by something and her upper lip was swollen. We were told by jalonna we had to check out and wait for the room to be inspected before we could get another room. Essentially we lost 4 hours of time in our room at the resort. The 2nd room didn’t have running water. So we were given a 3rd room...

“The property is in a great location where you could walk into Cruz Bay for shopping and restaurants. It had all the amenities that you needed.”

“Staff were great! Friendly, and willing to let us store our bags in their office hours before check so we could enjoy the day without our luggage”

“When I arrived the check in staff was fabulous!! Overall the property is clean and beautiful. Although, it was overall clean my bathroom floor could use a thorough cleaning. Not sure if it is the norm but the response for room service is terribly delayed. Once I reached someone on the line they did provide a quick turnaround for my request. The Westin Resort did not post any events during my stay but maybe I didn’t catch them at a good time. Overall, it was a good experience.”

“This is a great property on a steep hill. Owner Lyndsay was VERY helpful and provided an introduction to the property even volunteering to help me with luggage. The site is walking distance from the downtown area.”

“Everything here was excellent, including the staff, the facilities, the room, the view from the room, the food in the restaurants, the pool, the available water toys (kayak, hobbies, ) and the very attention to details that convey that sense of luxury (ie the shampoo, the towel, the soap, the amazing bedding, etc). They are trying to keep the sargassum away with a barrier and partially succeeding at keeping it under control. The beach is relatively small and facing east.”