Hotell i Roxbury

“tillbrinade endast en natt på hotellet ”

“Customer service was extremely poor. Rashheda was fabulous getting me in early, but that’s it. The amenities were terrible.. one pack of coffee, one sugar and one creamer and that’s all you get in your room. Are you kidding me? You turn on the heater or the air conditioner it’s so loud that you have to turn it off or you can’t hear the TV… no outlets in the bathroom when you’re getting ready to go somewhere. Extremely poor customer service… people weren’t nice people weren’t helpful. I would...

“First of all, I have stayed in the Hampton Inn before and really liked it. When I first arrived, I thought the hotel was closed because the entrance was blocked off and it looled abandoned. I drove a little further and found another entrance. As before, the staff was wonderful and the room was clean and comfortable. The bed, however, was not - it was not firm or supportive. The minute I sat on the bed, I could feel the "guts" of it and it felt like hard coils or wires. On Day 2, the...

“The breakfast was very good. Hot, real eggs and bacon, potatoes, choices of breads and cereals/oatmeal. No fruit to speak of. The staff was all very professional and friendly. However, the hotel condition was subpar. The elevator was filthy, debris all over the floor and scuff marks on the walls. The stairwell reminded me of a parking garage stairwell. The hallway needed vacuuming. The room was clean enough, but our toilet seat was loose, the floors are tile, no rugs. So overall, a clean enough...

“Parking lot was well lit, rooms were clean.”

“Service was great ”

“Room was lovely and very spacious. Bed was very comfortable. Very friendly staff. We would stay here again. ”

“The room was nice and tidy. Excellent staff. Good breakfast every day, even though the couldn’t offer replacements for food allergies. ”

“We are definitely returning next week lol.”

“Nice building.”

“Good breakfast”

“The property was near to restaurants and groceries (Big Y)”

“Ethan Allen is a respected name in the Danbury area. As soon as you walk into the hotel lobby you can feel the "glamour". But that is as far as it goes. Don't get me wrong the hotel is okay, but it isn't what you expect by what you see when you walk in. The rooms are outdated. I was in a room that had stains in the carpet, walls, mold in the mini fridge, low water pressure in the shower head, and a broken faucet. It was clean, but because of these issues during my stay I got the feeling the it...