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Recensioner av Satit Grand View Hotel

3.5 out of 5
Satit Grand View Hotel
28 Moo 7 Soi Karnjanaruji 3, Sumnakkham, Sadao

Recensioner

7,0

Bra

10 - Fantastiskt i betyg. 9 av 49 recensioner" "
8 - Bra i betyg. 17 av 49 recensioner" "
6 - Okej i betyg. 14 av 49 recensioner" "
4 - Dåligt i betyg. 5 av 49 recensioner" "
2 - Väldigt dåligt i betyg. 4 av 49 recensioner" "

7,2/10

Renlighet

7,2/10

Personal och service

6,8/10

Bekvämligheter

6,4/10

Boendets skick och faciliteter

7,2/10

Hållbarhet

Recensioner

8/10 Bra

Arvin

Gillade: Renlighet, personal och service och bekvämligheter
Clean and tidy
Bodde här 1 natt i april 2024

8/10 Bra

Arvin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
So far ok and good environment also the room clean and tidy
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Arvin

Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Salley

Reste med familjen
Gillade: Renlighet och personal och service
Very satisfied with Satit Hotel
Bodde här 1 natt i april 2024

6/10 Okej

Hing Seng

Bodde här 2 nätter i januari 2024
Svar från Bow: the owner of the hotel 9 mars 2024
Thank you for taking the time to rate your stay at Satit Grand View Hotel. We appreciate your feedback as it is crucial for our improvement. We're sorry to hear that your experience did not fully meet your expectations. We are committed to providing our guests with the highest quality services and facilities. Could you please share more details about what aspects of your stay could be improved? Your insights are valuable to us and will help us address any issues to enhance our future guests' experiences. We hope to have the opportunity to welcome you back and deliver a more satisfying experience.

8/10 Bra

Nursia Kristin Simbolon

Gillade: Bekvämligheter
Bodde här 2 nätter i december 2023
Svar från Bow: the owner of the hotel 9 mars 2024
Thank you for your generous rating of 4 out of 5 following your stay at Satit Grand View Hotel! We're thrilled to know that you had a positive experience with us. We strive for excellence and are always looking for ways to make our guests' stays even better. If there are any specific areas or services you think we could improve upon, we'd love to hear your thoughts. Your feedback is invaluable to us in our mission to provide the best possible experience for all our guests. We look forward to the opportunity to welcome you back and aim for that perfect score!

2/10 Väldigt dåligt

Wong

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Bow: the owner of the hotel 9 mars 2024
We are truly sorry to see that your experience at Satit Grand View Hotel did not meet your expectations, reflected in the 1 out of 5 rating. We take your feedback seriously and are committed to providing our guests with the highest standards of service and hospitality. Could you please share more details about the issues you encountered during your stay? Your insights are invaluable to us for making necessary improvements and ensuring that future stays are enjoyable and comfortable for all our guests. We sincerely hope to have the opportunity to restore your confidence in our hotel and welcome you back for a much improved experience.

10/10 Fantastiskt

Mustarudin

Bodde här 1 natt i november 2023
Svar från Bow: the owner of the hotel 9 mars 2024
Thank you so much for your fantastic review and for giving us a perfect score! We're delighted to hear that our convenient location, close to stores, food and beverage stalls, and shopping areas, significantly enhanced your stay at Satit Grand View Hotel. We strive to offer a memorable experience for our guests, and it's encouraging to know we've succeeded in making your visit enjoyable. We look forward to welcoming you back for another exceptional stay. Don't hesitate to reach out for your future visits; we're always here to ensure your stay is nothing short of perfect!

10/10 Fantastiskt

MOHD NOR, SEREMBAN

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel is just walking distance to convenient stores, FnB stalls and shopping areas
Svar från Bow: the owner of the hotel 9 mars 2024
Thank you so much for your fantastic review and for giving us a perfect score! We're delighted to hear that our convenient location, close to stores, food and beverage stalls, and shopping areas, significantly enhanced your stay at Satit Grand View Hotel. We strive to offer a memorable experience for our guests, and it's encouraging to know we've succeeded in making your visit enjoyable. We look forward to welcoming you back for another exceptional stay. Don't hesitate to reach out for your future visits; we're always here to ensure your stay is nothing short of perfect!

10/10 Fantastiskt

Ting

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
great service, even got a free perfume as a souvenir from the hotel
Bodde här 1 natt i augusti 2023
Svar från Bow: the owner of the hotel 9 mars 2024
Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed our service and the special souvenir perfume. At Satit Grand View Hotel, we always strive to go above and beyond to create memorable experiences for our guests, and we're delighted that we could add a little extra to your stay. We hope the perfume serves as a pleasant reminder of your time with us and that we'll have the pleasure of welcoming you back in the future for another exceptional stay. Your satisfaction is our greatest reward!

2/10 Väldigt dåligt

Raymond

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Both rooms air condition were not working. The rooms were very hot. We checked out immediately.
Bodde här 2 nätter i maj 2023
Svar från Bow: The owner of Satit Grand View Hotel 9 mars 2024
We deeply regret to hear about the air conditioning issues you encountered in your rooms and the discomfort it caused during your stay. Our team at Satit Grand View Hotel sincerely apologizes for this inconvenience. We understand how important a comfortable environment is and we missed providing that for you this time.For future reference, we encourage our guests to report any dissatisfaction or issues to our reception immediately. We are fully committed to resolving any concerns promptly, including offering a room change when necessary, to ensure your stay is comfortable and enjoyable.We have taken your feedback seriously and are working diligently to ensure our air conditioning systems are thoroughly checked and maintained to prevent such issues from arising again. We value your comfort and satisfaction above all and would love the opportunity to demonstrate our improved standards should you choose to stay with us again.Please feel free to reach out to our guest relations team if you wish to discuss this matter further or if there is anything more we can do to make amends. Again, we apologize for the inconvenience and hope to have the chance to welcome you back for a stay that meets and exceeds your expectations.

6/10 Okej

Emma

Reste med sin partner
Gillade inte: Renlighet och bekvämligheter
Just because the room is reasonable price doesn’t mean the room can’t be clean
Bodde här 1 natt i april 2023
Svar från Bow: the owner of the hotel 9 mars 2024
Thank you for taking the time to provide your feedback. We want to sincerely apologize for the condition of your room during your stay. At Satit Grand View Hotel, we believe that every guest deserves a clean, comfortable environment, regardless of the room rate. The cleanliness of our rooms is a top priority, and it's clear we did not meet our own high standards in your case.Please know that we've addressed this issue directly with our housekeeping team to ensure our cleaning protocols are followed more rigorously. We're committed to making the necessary improvements to provide all our guests with the quality experience they expect and deserve.We hope you'll consider staying with us again. We'd welcome the opportunity to demonstrate our commitment to excellence and to regain your trust. If there's anything specific we can do to make your next stay more enjoyable, please don't hesitate to let us know.

6/10 Okej

soo haw

Bodde här 3 nätter i april 2023
Svar från Bow: the owner of the hotel 9 mars 2024
Thank you for taking the time to share your feedback with us. We're glad to have had the opportunity to serve you at Satit Grand View Hotel, though we see there was room for improvement in making your stay exceptional. We strive to provide our guests with the highest level of service and comfort, and it seems we fell short of that goal this time.If you could share more specific details about what aspects of your stay did not meet your expectations, we would greatly appreciate it. Your insights are invaluable for us to address any issues and enhance our services for a better guest experience in the future.We hope to have the opportunity to welcome you back and provide you with a stay that not only meets but exceeds your expectations. Please let us know how we can make your next visit more enjoyable.

10/10 Fantastiskt

Anthony

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i januari 2023
Svar från Bow: the owner of the hotel 9 mars 2024
Thank you so much for your fantastic review and for awarding us a perfect score! We're overjoyed to hear that you had such a wonderful experience at Satit Grand View Hotel. Our team works hard to ensure every guest feels welcome and comfortable, and it's rewarding to know we've succeeded with your stay.We hope your time with us will be a cherished memory and that we'll have the pleasure of welcoming you back in the future. Should you have any requests or need assistance planning your next visit, please don't hesitate to reach out.Thanks again for choosing Satit Grand View Hotel. We look forward to serving you again soon!

10/10 Fantastiskt

MALVINDER

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2023
Svar från Bow: the owner of the hotel 9 mars 2024
Thank you so much for your fantastic review and for awarding us a perfect score! We're overjoyed to hear that you had such a wonderful experience at Satit Grand View Hotel. Our team works hard to ensure every guest feels welcome and comfortable, and it's rewarding to know we've succeeded with your stay.We hope your time with us will be a cherished memory and that we'll have the pleasure of welcoming you back in the future. Should you have any requests or need assistance planning your next visit, please don't hesitate to reach out.Thanks again for choosing Satit Grand View Hotel. We look forward to serving you again soon!

8/10 Bra

Daniel

Bodde här 1 natt i december 2022
Svar från Bow: the owner of the hotel 9 mars 2024
Thank you so much for your fantastic review and for awarding us a perfect score! We're overjoyed to hear that you had such a wonderful experience at Satit Grand View Hotel. Our team works hard to ensure every guest feels welcome and comfortable, and it's rewarding to know we've succeeded with your stay.We hope your time with us will be a cherished memory and that we'll have the pleasure of welcoming you back in the future. Should you have any requests or need assistance planning your next visit, please don't hesitate to reach out.Thanks again for choosing Satit Grand View Hotel. We look forward to serving you again soon!

8/10 Bra

Mark

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good hotel in Dannok
Grand entrance. Convenient location, nice hotel, ok breakfast included. Spa on site. Laundry service excellent
Bodde här 1 natt i februari 2020
Svar från Bow: the owner of the hotel 9 mars 2024
Thank you for taking the time to share your wonderful experience at our hotel in Dannok. We're delighted to hear that you appreciated the grand entrance, our convenient location, and the overall quality of your stay, including the complimentary breakfast. It's also great to know that you found our spa services and laundry service to be excellent.Our team strives to provide exceptional service and amenities to ensure our guests have a memorable and comfortable stay. Your feedback is incredibly encouraging and motivates us to continue upholding our high standards.We look forward to the opportunity to welcome you back in the future. If there's anything specific you'd like to experience on your next visit or if you have any special requests, please don't hesitate to let us know. Thank you again for choosing our hotel, and see you soon!

4/10 Dåligt

Verifierad resenär

Bodde här 1 natt i december 2019
Svar från Bow: the owner of the hotel 9 mars 2024
We sincerely appreciate your feedback and are genuinely sorry to hear that your experience did not meet the high standards we strive to uphold. At Satit Grand View Hotel, ensuring the comfort and satisfaction of our guests is our utmost priority, and it's clear we fell short in your case.We are committed to understanding and rectifying any issues our guests encounter. Could you please share more specifics about what aspects of your stay were disappointing? Your insights are invaluable to us for making immediate improvements.We would like the opportunity to regain your trust and hope you will consider giving us another chance. Please reach out to us directly to discuss how we can make this right and possibly to personalize your next stay to ensure it exceeds your expectations.Thank you for bringing these matters to our attention. We look forward to hearing from you and hope to have the chance to welcome you back under better circumstances.

6/10 Okej

Ong Choi

Bodde här 1 natt i oktober 2019
Svar från Bow: the owner of the hotel 9 mars 2024
Thank you for taking the time to rate your stay with us. While we're glad to have served you, it's clear from your rating that there were aspects of your experience that did not meet your expectations. We strive for excellence and regret that we fell short during your visit.We would greatly appreciate it if you could share more detailed feedback on what areas we could improve. Whether it's our services, facilities, or any other aspect of your stay, your insights are invaluable for our continuous improvement.We're committed to enhancing our guests' experiences and hope to have the opportunity to welcome you back. We aim to not only meet but exceed your expectations on your next visit.

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Convenient to shops
Bodde här 1 natt i juli 2019
Svar från Bow: the owner of the hotel 9 mars 2024
Thank you for taking the time to review your stay with us on Expedia. We're pleased to hear that you found our location convenient for accessing nearby shops, as we aim to offer a stay that combines comfort with convenience for all our guests.We notice, however, that your overall rating suggests there may have been aspects of your stay that didn't fully meet your expectations. We are committed to providing an exceptional experience for every guest, and we would greatly appreciate any further feedback you could provide on areas where we might improve. Whether it's our services, amenities, or any other aspect of your stay, your insights are crucial for us to enhance our guest experience.We hope to have the opportunity to welcome you back and deliver a more satisfying stay in the future. Please do not hesitate to reach out to us directly with any specific requests or suggestions for your next visit.Thank you again for choosing us for your visit. We look forward to the opportunity to serve you better on your next stay.

2/10 Väldigt dåligt

Verifierad resenär

Bodde här 3 nätter i juli 2019
Svar från Bow: the owner of the hotel 9 mars 2024
We're truly sorry to read about your disappointment with your stay at our hotel. It's concerning to us that we did not live up to the standards we strive for, and for this, we offer our sincerest apologies. Our goal is always to provide a welcoming, comfortable, and satisfying experience for all our guests, and it's clear we missed the mark in your case.We take your feedback very seriously and would like to learn more about the specifics of your experience so we can take immediate corrective action. Whether it concerns our service, accommodations, or any other aspect, your detailed insights are invaluable for us to make necessary improvements.We're committed to making things right and would appreciate the opportunity to discuss how we can address your concerns directly. Please consider reaching out to us at your convenience so we can work towards restoring your faith in our hotel.Thank you for bringing these matters to our attention. We hope to have the chance to prove to you that we can meet and exceed the high standards our guests expect and deserve.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2018

8/10 Bra

Yee

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
location very good overall are good
Bodde här 1 natt i augusti 2018

8/10 Bra

Verifierad resenär

Stay at Satit
Overall experience was okay. For the stay on the first night, the man at reception provided my group with smaller rooms instead of the larger rooms we paid for. In the morning, we made an inquiry with the lady at reception, and she corrected their mistake by providing access to the larger rooms we paid for but did not apologise for their error in providing the smaller rooms. The remaining days stay was comfortable. Breakfast provided did not taste good except for the freshly made egg options which was okay.
Bodde här 3 nätter i september 2018

6/10 Okej

Verifierad resenär

每間房間都沒有吹風機
Bodde här 1 natt i juli 2018

6/10 Okej

Kim Foong

Gillade: Renlighet och rummets bekvämlighet
房间不错,晚上到凌晨四点有点吵
Bodde här 1 natt i juni 2018

6/10 Okej

Ooi, Malaysia

In room safe box not unlock first for guest to use. Cleaner not quick respond to guest request on room cleaning, waiting more than two hours for them to come.
Bodde här 3 nätter i april 2018

8/10 Bra

Verifierad resenär

Family Trip
overall is good...but have some mistake during check in
Bodde här 1 natt i mars 2018

4/10 Dåligt

Lim

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Terrible
The room very terible,so dirty got crocchoch in the bed
Bodde här 1 natt i mars 2018

8/10 Bra

gerald

Gillade: Renlighet och boendets skick och faciliteter
Basic but clean. Suitable for a overnight stay
Bodde här 1 natt i december 2017

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i december 2017

8/10 Bra

Sri, Ipoh

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ok
The stay is nice and the breakfast was acceptable.
Bodde här 2 nätter i november 2017

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2017

8/10 Bra

Lim

Gillade: Renlighet och rummets bekvämlighet
Holiday
Overall is good this hotel stay . Just the inside building old feel .
Bodde här 1 natt i juli 2017

8/10 Bra

Pepper

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good hotel but cheaper n better hotels are nearby
The breakfast was very simple.
Bodde här 1 natt i juni 2017

10/10 Fantastiskt

Uvaraj

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

6/10 Okej

Low

Hotel furnishings kinda old but still acceptable for a short staycation. Walking distance to local entertainment clubs.

4/10 Dåligt

Verifierad resenär

Gillade inte: Rummets bekvämlighet
Not recommended
Bad bed poor water supply, got kettle but coffee powder..

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Close to entertainment spot!
Little worry about hotel security, as anyone are allowed to come into lobby and room to promote their products/services.

6/10 Okej

Tong Heng

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Kevin R

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

6/10 Okej

Tomas

Gillade: Renlighet och rummets bekvämlighet
You get what you pay for
Plenty parking outside, massive reception area, with swift check-in. Room is of good size, suite, but the light buttons are very hard to find. Bed big and comfortable. Bathroom ok, with rain shower. Very nice, but at this stay, only hot water in shower. Breakfast is a disaster, toast and pre fried eggs available and an assortment of thai/chinese dishes. WiFi non existing on 6th floor.

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Switches dangling
Light Switches are dangling and secured properly.. Advice to think twice before make booking

6/10 Okej

Tomas

Good location, but a little dated.
Stayed one night. Good location. Plenty of parking. Grand foyer, quick check in. Room was ok, took the suite and it was spacious. Room smelled very bad from smoke, but opening the windows for an hour took care of that. Bed big and comfortable. Breakfast a disaster. Coffee and fried eggs available. Toaster broken. Some odd items catering for the malaysian customer was served, but didn't appeal to me, or should I say, the farang pallet. All and all, the hotel is ok, but could do good if updated somewhat. Still stuck in the 1980s.

8/10 Bra

pitoon

Gillade: Personal och service
Holiday
Within walking distance of all foods and places. Friendly staff and place is good

4/10 Dåligt

Sam, Kuala Lumpur

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Rooms are quite run down. Parking is terrible.
Not many people stay while other hotel were fully booked. No wonder rooms are still available! No next time.

6/10 Okej

Andy, Dannok thailand

Gillade inte: Rummets bekvämlighet
Hotel near to border... 10 minutes walk
The breakfast not really good.. same menu everyday.but overall is okay when I staying here.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

6/10 Okej

tushar, singapore

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Pleasant stay in the center of Danok
Pleasant stay. The hotel housekeeping are very helpful and clean the rooms very fast. They even quickly changed our room to give us a more comfortable room.