Pensionat i San Agustin del Guadalix

“Room was dirty, the check-in was awful because the code wasn't working and the phone number of the "service center" didn't reply until 45 minutes after my initial call. Once I could enter my room it turned out there was barely any water coming from the water tap in the bathroom, which required an initial phone call. All in all - very dissatisfied.”

“Google maps took us right there but it was not so obvious. This is a neighborhood apartment building. The hotel occupies a couple of floors in the building. We had to call the hotel number so that a person could let us in. No issues coming and going after we received entry code. Staff is extremely pleasant and helpful. Neighborhood is excellent to blend amongst locals, and anything that you need is a short block or 2. You have about a 15 to 20 minute easy walk, maximum, to all your favorite...

“Terrible experiance! Its under major construction. No information about this. Dont even consider stay!!!”

“Nous sommes arrivés à 14h,comme écrit dans mon mail,on nous a fait attendre jusqu'à 15h dehors.On nous a attribué la plus petite chambre ,alors qu'on était les premiers:nous pouvions juste marcher autour des lits avec de grands enfants (13 et 24ans).Les autres chambres avaient un bureau et un grand espace.Il n'y avait pas de double vitrage,ni chauffage,il y avait des gouttes d'eau sur les vitres et on avait froid.Notre horrible chambre était aussi la seule mitoyenne avec la salle de bain commune...

“You get what you paid for , no service , everything you need , you have to do by your self on app”

“Trevlig personal, flexible check-in”

“A basic "do it yourself" hotel, no reception with staff only available via WhatsApp. A bit complicated check in procedure, but the staff on the other end of WhatsApp was helpful. Very small rooms but clean and ok standard, very quiet inside even though the street outside is noisy. Overall worth the money for a few nights downtown.”