10/10 Fantastiskt
Torbjörn
30 mars 2023
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Don't miss out on the All inclusive option
First impression wasn't great, but I'm glad it changed over the days to come. Staff in the reception demanded a voucher, even though they saw my reservation and that it was paid for. Eventually they accepted me forwarding the booking confirmation from hotels dot com. But be prepared that you might have to do this.
Apart from this incident I was very happy with my stay at Neptuno. I opted for an all inclusive alternative and must say that the food and variation of items served during breakfast, lunch and dinner was excellent. High quality, and great flavors, with a mix of local, regional and international kitchens, lots of options and great presentations.
Also the alcohol included was not only restricted to the cheapest of the cheapest brands, but with a nice variation and also including cocktails in the bar.
Staff was also friendly, smiling and welcoming, with a very personal touch, adjusting to whom they were interacting with.
The room was nice and comfortable although housekeeping seemed to have not looked under the bed before my arrival as it wasn't vacuumed under there. Despite this I found the rest of the room clean and tidy, and quite recently refurbished, making the bed comfortable and interiors feel nice.
Torbjörn
Bodde här 4 nätter i mars 2023