Hotell i San José de las Matas

“Nice view, friendly staff but they gave me a smaller room. Didn’t look like the one i booked. ”

“An old style Farm like Villa, recommend for a peaceful stay.”

“Nice ”

“La habitación más limpia las sabanas y toallas. Y una greca de café en el cuarto con sus dos tazas es necesario.”

“Good ”

“I gave the property time to respond to our request for a partial refund, but unfortunately they never replied. The grounds were beautiful, but the service was extremely poor. It was very difficult to find staff for anything during our stay. No one greeted us for at least 10-20 minute on arrival, and throughout the visit we only had about 2–3 employees help us at all. The place felt like a ghost town. One of the most concerning parts of our experience was the massage service for my daughter and...

“Property was no longer receiving reservations from Expedia and was closed”

“My kids love the place thanks mary for your help and hospitality will definitely be back ”

“Person onsite was very polite and helpful ”

“Mui bonita y delicada ”

“Very nice hotel, big garden with pool and restaurant.”

“Clean unique set up, beautiful views, excellent place to stay if you want to avoid crowds and noise. Excellent customer service, look forward to returning. ”

“Good food. Surprisingly they speak good english eventhough the hotel is located in the mountains. Very honest staff, I forgot my sunglasses evening before and didn't realise until I checked out of the hotel, but the staff at the restaurant kept my sunglasses and even labelled my room number on it. Friendly and professional staff.”

“Si”

“Loved it!!!”

“El aire no funciona la televisión sin control remoto fuimos a re sesión a pedir un control y el servicio de waifi y nada tuvimos que acostarnos así eran dos noches y nos fuimos al día siguiente alas 9,30 am y no quieren aser una devolución ni siquiera de la mitad de mi dinero casi 900 dolares perdí tengo todas las fotos de cómo está el lugar”