Hotell i San Juan La Laguna

“Do”

“Nada de mantenimiento en la habitación estuvimos 3 días y nunca nos limpiaron el cuarto ni votaron las basuras ni nos dieron papel ni jabones , la cama de la habitación súper incómoda, no tiene ni aire acondicionado ni abanico. La vista es buena y los desayunos buenos también ”

“Los huéspedes deben hablar de manera considerable, para no molestar a los que duermen. Los anfitriones son excelentes, muy atentos y amables en todo momento, recomendado 100%”

“The lake was so beautiful. The staff was incredibly nice and the surrounding area is serene. It is off the main road, so you lose the noise of the busy street but keep the proximity. The neighbors are also so sweet. Kayaks are available on the property and they offered breakfast. The gentleman at the property helped carry our bags when we came in and helped us get to where we needed for our shuttle when we were leaving. 10/10 recommend!!!!”

“The air conditioning it’s direct to the beds very uncomfortable to sleep”

“Very helpful personal. Not easy to find the Place first time, though close to San Juan by feet. (lake way). Spacious and Clean rooms. The view was a deception as the lake from this side is Dirty.”

“Alexis was very helpful through the whole check in and stay. The property can only be accessed by the water. Alexis connected with us through WhatsApp to make communication easier and answer any questions we had. It took us quite awhile to reach Lake Atitlan due to traffic but we were able to take a water taxi to the hotel from Panajachel. There are several stairs to climb but the staff was very helpful in carrying our luggage. The rooms are spacious and provide a unique experience away from the...

“Amazing customer service, attention to detail Lucy, Pablo and staff went above and beyond to make sure we had a great and pleasant experience. ”

“It was low season but we got grate service, upgrade, early breakfast, ride to the closest restaurant when their own was closed. It is not walk distance to the town, but it was the calm and nice surroundings that we was looking for. ”

“The lovely Hotel Villa Santa Catarina is Guatemalan-owned. Beautiful two pools, great view of the lake, and a short tuk-tuk ride to Panajachel. The restaurant on site is fantastic for breakfast, lunch, and dinner. Room was spacious - no A/C, but not a problem with the cool lake breeze at night.”

“Best service and incredible views. The B&B messaged us a few days before we arrived via WhatsApp and that was the method of communication throughout our stay. The restaurants Syrian food was amazing. I had the lentil soup. I was feeling under the weather and our host gave us some electrolytes. Again - wonderful service. Overall I would recommend this stay to anyone and everyone. ”

“La comida espectacular al igual que las facilidades.Muy recomendado.”

“Exelente vista y personal muy amable Lo único que mejoraría es la limpieza ”