Gårdshotell i San Secondo Parmense

"Jättebra hotel med väldigt centralt läge. Perfekt mitt i stan. Frukosten hade inga varma rätter men helt ok. Små rum. "

"Fint rum i annexet, rent och bekvämt, mångsidig frukostbuffé och där en mycket trevlig servitör. Stort minus: Receptionisten kändes oengagerad och skickade oss till annexet (vilket ligger450m borta) utan nyckeln."

"Bra hotel med närhet till tågstation och gamla stadsdelen i Parma. Trevlig personal och fräscha rum, samt god frukost."

"Når inte upp till 4 stjärnor. Det första rummet vi fick motsvarande inte förväntningarna. Receptionen var tillmötesgående och vi fick byta rum, det rummet var helt okej! Dock endast pappersmuggar på rummet och det kanske inte motsvarar 4-stjärniga hotell. Frukosten var bra och även restaurangen på hotellet var bra. "

"I had much higher expectaions. The interior is lokking as it is from the 1990´s. No modern feeling at all. Shower on floor 4 was a joke, hardly working at all due to low pressure. Old fashioned hotel in need of moderisation!"

"Everything was good "

"Dust under the bed and hair in the bathroom, clearly not cleaned often even though they claim to clean & treat with ozone before every visit. Black mold in the shower and leaking everywhere, broken faucets, dirty bathrobe among other things. We complained and had to argue(!) to get a new room but was met with the same issues in the new room. We were served crisps in a plastic takeaway lid and beer in plastic glasses. They also tried to serve beer with 75% foam... Furthermore we found moldy lumps in the oatmilk. The breakfast overall was that of a three star hotel, tops. The spa is okay, even though some of the facilities clearly needed touch ups and repair. The floor is extremely slippery and the slippers were too small and of low quality. Since we changed rooms and complained without success it seems like the 1 star reviews here and from Google are true. It is a mystery why it is so highly rated... The hotels answers to reviews also seem very aggressive and doesn't seem to listen clients. We wish we read more reviews and the owner's answers more thoroughly before booking. We won't come back, ever."

"Stayed here during a conference. All worked out fine."