Hotell nära Sandcastle Water Park

“Checked in, pool and spa were closed which I why we were staying there”

“💪”

“I dont normally leave reviews but i wanted to with this one. The hotel needs a little love, but it wasnt terrible. The moment i walked in, the smell of mold was present, and has been my ENTIRE stay. But i dont think this can be helped - they are by a river. I am not sensitive and so far my husband has not been either, and he has allergies. This may change come morning though. The bed is comfortable. A little on the firm side for me, but i am also half the size of my husband who literally just...

“Everything here was excellent. No issues and a good breakfast buffet.”

“I’d stay here again! ”

“Continental breakfast with good protein options ”

“The electric was out - not their fault. However, they need a backup plan.”

“Everything was nice. Room temp was perfect. A nice bar area.”

“There was no remote for the TV and we asked several times for help getting one. There is no onsite help. There was absolutely no parking available even though it was stated " plenty of free parking on 39th street" this is just absolutely not true. The local people laughed when asked about street parking being available. The check out process was unclear as I couldn't get the key box to open back to depsosit the key back. The studio was really pretty dirty and only 2 bath towels for 2...

“excellent”

“Very cool mansion!!”

“They was rude , didn’t show no respect , room wasn’t cleaned I found hair , I found garbage I went to desk dey didn’t do anything ”

“Lovely place, perfect location, friendly staff”

“It’s a nice hotel. Power outage hit shortly after we checked in and lasted more than 24 hours (so no lights — except emergency lights, no heat, hot water, elevators, breakfast…) — not something they could control, but staff didn’t seem to know anything about what to do in these circumstances. They shrugged a lot. Said they could comp parking charges. While guests struggled to open and close sliding electric doors, staff sat in chairs in the lobby and watched. Unclear whether any refund credits...