Hotell i Santa Olaya

“Okey”

“you need a elevator, for handy cap person,and a breakfast station.”

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“The toilet was dirty, the curtain smell of urine.”

“Great place to stay ”

“Mer hostel än hotell. Okej bemötande av personal. "Continental breakfast" var rostbröd, jordnötssmör och färska äpplen. Mysig liten gata i universitetsområdet, men lååångt om man vill promenera till stränderna.”

“Had some issues with electricity being out for most of the stay. Was not the hotel’s fault - impacted the entire area ”

“Everything was wonderful! We will be returning for a THIRD time very soon!”

“Tuve una experiencia espectacular durante mi estadía. Desde el momento de la llegada, la persona que me recibió fue muy amable, profesional y atenta. Durante toda la estadía, cada vez que necesité asistencia, el personal estuvo disponible y dispuesto a ayudar con excelente actitud. Las facilidades estaban en excelentes condiciones: todo muy limpio, bien cuidado, organizado y con muy buen mantenimiento. La ubicación también es excelente, en plena área de Condado, lo que hizo la experiencia aún...

“We were very disappointed in our stay at Casa Blanca.”

“Beautiful”

“The property was beautiful. Felt very very safe. I was traveling with two of my friends and we loved our suit. The staff was so friendly and helpful. We had our own washer and dryer, the air conditioning was super cool which was awesome because the weather was very hot. Our room was gorgeous. I will definitely be staying here again”

“Worn down motel close to the beach. The staff are polite but unfortunately the rooms are a bit to rough and worn down to make up for the price and the staff. The area doesn't suggest more that the beach. I would not recommend the "hotel", you're better off paying a couple of dollars more and get a hotel closer to San Juan.”

“Arrived after hours due to delay in flight but had been assured that was not a problem. Waited an hour on the street in the wee morning hours to be let into the hotel. Once in, they couldn't run my card in this building but was going to run it at another location. Then apparently, they dont take Amex even though we were not told and when they tried to run the card later, it wouldnt go through. Understandably, they need paid for us staying. I get it. But it was 6:30am before we got to our room....

“Bien ubicado y lindo. Habitación muy cómoda. Muy recomendable.”

“We had delays and contacted the hotel to let them know we will be coming a day later. Hotel never sent a code to enter the facility. There is no direct contact to management. We were taken for our money and never stayed in the hotel that we booked on Expedia. This facility needs to be reported and investigated. Do not book a reservation here you will end up stranded on the street. We had to book other hotels for the rest of the week. I will be looking for a refund.”