Hotell i Santa Olaya

“Okey”

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“Ett fantastiskt hotell med vacker omgivning och väldigt trevliga rum. ”

“We stayed here in 2023 and the hotel was wonderful. I’m not sure what happened in the last 3 years but the hotel hallways and rooms are falling apart. The lobby, pool, and beach are wonderful but the guest rooms are in DESPERATE need of a makeover. They’re dirty, worn out, and the worst part of all is the AWFUL musty mold smell in the rooms. You can literally see black mold in the air conditioning vents (see photos) and the smell is so overwhelming that I couldn’t sleep. I had to switch rooms 3...

“Best place”

“Amazing place, & so beautiful. definitely coming back”

“No vallan lejos el servicio pésimo y la administración es una mal influencia para el turismo en puesto rico”

“No tiene aire la acondicionado la habitación”

“Fint hotel i närheten av flygplatsen. Nära till stranden och beachen. Trevlig pool. Bra frukost för att vara i Puerto Rico/USA.”

“Hotellet var helt okej. Vi hade förväntat oss något helt annat. Frukosten va ingen vidare, inget märkvärdigt med frukosten och väldigt dyrt. Skulle inte rekommendera att köpa till frukost. Personalen var trevliga. ”

“I loved this hotel, its decor, food, beach view and amenities were amazing. I 100% recommend it for a weekend trip or a long vacation.”

“Never change the flavor of the Potatoes.Was really good & crispy. The coffee was good but get cold too fast bec Coffee wasn’t more hot . Is good to have so peoples could have it or grab it for free, Puertorican snacks like cookies,(the yellow), Polvorones,((The whites)),ajonjolís, Turrones, Pilones de coco & the other flavors. I could be nice. I love this hotel. Really closed to everything even the Airport. Have a great day.🙂”

“Great location and great staff”

“Great balcony views and beautiful beach down the street”

“Everything was wonderful”