6/10 Okej
Linda, Stockholm
11 aug. 2016
Gillade inte: Personal och service och boendets skick och faciliteter
Good low budget hotel
We were supposed to arrive with a ferry in the middle of the night, so I called the hotel to confirm this the day before. They informed us that the reception closes at 9 pm and that they never have any arrivals after this so it would not be possible to check in after the reception is closed. So we had to book new ferry tickets to arrive earlier which was disturbing and an extra expense. When we arrived, we discovered that the reception was actually open until midnight so I got the impression that the person who answers the phone doesn't really work in the hotel reception. The staff at the hotel were very friendly, and the room was ok. Enough space for two persons and clean. Wi-fi worked good. A small walk up to the city center which was fine. We were happy with the hotel given that it is a low budget hotel so we didn't expect that much. The only thing that is a bit disturbing is the confusion over the late arrival and reception opening hours.