Hotell nära Sapuapa Pool

“Nice hotel centrally located in Santa Ana. Staff very friendly. Secure parking at the yard of the hotel. The hotel is newly renovated and modern.”

“Room: bed %100 uncomfortable, so hard even for a necessary one night was BAD. Bathroom: bad odor on the shower, toilet not working properly. No food other than breakfast. No parking! ”

“This was my first hostel and was a great experience. The man at the front was very attentive, kind, and friendly to talk to (wish I got his name!!) I had such a great time in Santa Ana and this was such an amazing hostel to do it in. I loved the location, the people, the room, everything was amazing. I will definitely find myself back here!! Me encanta toda!!!”

“Personal muy amable”

“Underbart!”

“Personnel acceuillant et sympatique , air climatisée fonctionne bien :) Repas très bon , bien satisfait :) ”

“The host was great and very helpful. Room was large and clean . ”

“Sres. de Expedia, quiero aclarar que yo no hice uso de dichas instalaciones del Hostal Casa Luna, debido a que no había habitaciones diaponibles que contaran con baño por lo tanto CANCELE la reservación en el establecimiento por recomendación y sugerencia la Sra. Claudia Calderón, encargada del hostal, lo que deja claro que no me hospedé en dicho lugar Casa Luna, luego me marché. Espero que Uds. hagan las correspondientes gestiones para revertir el cobro del pago que hice por medio de tarjeta...

“Well I arrived at the place first of all the address was wrong, second the place was no longer in business and shouldn't be advertised.”

“There wasn't much, it's a work in progress. The room was clean and nice shower.”

“Saying they get ”

“The first room we got was horrible. It was super hot they did not turned the AC. The shower head threw water everywhere wetting the floor and the toilet handle was not working either. They did not wanted to moved us until some one come to inspect the room. The moved us to another room and the bathtub was horrible it did not drained the water fast enough so everytime you shower the water got stuck under your feet. I will look for another hotel to stay. I am not planning to stay here any more....

“Pésimo servicio, nadie llegó a abrir y entregar el lugar!! La habitación y baño está llena de cabellos de mujer; la ducha un saco. Lo peor que he rentado ”

“The panoramic cabin is a basic shed with rudimentary electricity and plumbing. It’s more like camping with an outhouse included. There are gaps in the clapboard siding walls you can see through. It’s sold as rustic but it’s barely inhabitable. On the positive side the family that runs it were gracious and kind people. They were helpful and offered assistance in going into town. There recommendations to go to El Congo made our stop in Lake Coatepaque a wonderful memory point. Possibly the...